Car Repairs And Tires At 1270 Nw Gilman Blvd From Your Issaquah Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 1270 Nw Gilman Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1270 Nw Gilman Blvd
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #27049 Managed by Chris Stephens

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll inspect lights, steering, hoses, and more. Plus, we're devoted to providing the best auto repair possible all at great prices and a quick wait time. Stop by our store today or plan your appointment online or by calling (425) 200-0328.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 37 Reviews
5/ 5stars
by  
on December 18, 2015
This was some of the best customer service I've ever experienced. I was having a rough day already, and from the moment I walked in, Chris was amazing- very kind and funny. He even pointed out all the things to do in the area while I waited, since I've only just moved here. And it took a little bit longer than the original time estimate, so he gave me a discount, which was so very kind. Overall, spectacular service and I would definitely recommend this location to anyone.
3/ 5stars
by  
on December 12, 2015
I think this is a good place to take your car in for service, as long as you have the time and know who you want to rely on. - I went in for a new set of Firestone tires on Fri. 11/27. This is a Firestone place but don't have Firestone tires in stock, have to be ordered, needed to make an appointment. Got a 2 hr. appointment FOR A WEEK LATER (Sat. 12/5). I showed up on time. Work on my car strated promptly, but it took 2.5 hrs. to get 4 new tires on my car. I think is excessive; I am used to have this done in 1 hr. or less. - My car was serviced on Fri. 11/27 at Nissan dealer where it is always serviced and as part of the service they checked alignment. Also, older tires had even wear (i.e., no signs of bad alignment). However, Firestone told me that alignment was off and they showed me their printout. Told me they needed to correct alignment on all 4 wheels for $90 and said I can pay about $150 for "lifetime alignment" (this is after I told them that the car is serviced at Nissan and was just serviced and checked for alignment there). I let them do the alignment. They only did alignment on the front wheels (Firestone said they couldn't complete rear wheels... can't remember the reason thought it sounded reasonable). However, they still charged me $90. I went to Nissan the following Monday with the information from Firestone. Nissan checked their records from the prior week and said that alignment was within tolerance and was not needed. At the end, I feel I was talked into alignment that was not really needed (i.e., no uneven wear on old tires and I told them it was just checked). So, either go in for exactly what you need to have done (i.e., new tires and nothing else), of accept all their recommendations and be at peace with it.
5/ 5stars
by  
on December 12, 2015
they always do a good job. .......................
5/ 5stars
by  
on December 8, 2015
Hey fixed my battery when it was an emergency and they were about to close. Very satisfied.
5/ 5stars
by  
on November 22, 2015
I was looking for a quiet and comfortable tire for my Toyota Tacoma. I spoke with Mason at the Issaquah Firestone location. Mason recommended 3 different tire options for my truck. Mason told me they were having an upcoming sale on Sunday, which saved me $100 on the tires! I chose the Firestone Destination LE2 tires. I was told to allow 3 hours for the appointment (tires, alignment and oil change). My wife and I went to breakfast, did a little grocery shopping returned 3 hours later and the truck was ready! I could not believe the difference, I could feel how great the tire were just driving out of the parking lot! I really appreciate the professional customer service provided by Mason and the crew! I will return to this location for future services.
5/ 5stars
by  
on November 20, 2015
Had a very positive experience with Firestone on two different occasions this past few months. Kept me updated on repairs an made great recommendations and options for tires, coolant fixes, etc. Would gladly recommend them and definitely will continue using their services! Thank you!
5/ 5stars
by  
on November 9, 2015
I needed to go get my car tire patched, and I'm a girl who knows next to nothing about cars. They assured me they could help me out. I was told it would take an hour/hour and a half, and they were honest about it, Firestone called me to come get my vehicle quicker than expected on a Monday morning. I don't know how many times I've gone to get my car oil changed somewhere else and it ends up taking an hour when they say it'll take 20 min. I appreciate the help and will be returning here if I need further assistance in the future.
5/ 5stars
by  
on November 4, 2015
The Issaquah Firestone took care of everything I needed done at a reasonable price. The lifetime alignment is a great deal! They took my car on one days notice and had it finished in a timely manner, with an appointment that wasn't all day! A real plus nowadays for car work. Very happy customer. Employees are friendly and polite as well.
5/ 5stars
by  
on October 29, 2015
After calling several places, Courtney picked up my call/request so pleasantly! She said that they were very busy but could squeeze me in. Yeah! I had a tire already purchased and the crew came out and helped bring it in for me with the most kind attitude. After they finished my oil change and tire replacement EARLY, Courtney took the time to give me a heads up on what I should fix next time I was in. She even gave my puppy attention when I had to bring him in with me! Even though I am not a ever-reoccurring customer, Courtney and her team made me a FOREVER client!!
5/ 5stars
by  
on October 28, 2015
I have used the Firestone in Issaquah, WA for many years and I do so because of the manager. Chris is honest and very customer centric, He does not try to up sell anyone and gives you your options relative to what is needed or necessary. If you are looking for honest, competent service for your auto in the Issaquah area, look no further than Chris.
5/ 5stars
by  
on October 23, 2015
I have my car worked on by firestone all the time. I have come to greatly trust Chris Stephens. I always make sure he will be there when I take my car in as I have come to realize that he is very honest with me and will not try to sell me something that I really don't need. I will keep returning to Firestone as long as he is there because of the trust I have in him.
2/ 5stars
by  
on October 14, 2015
I came in for an oil change. The service rep that I paid seemed more worried about telling me that if I didn't get my transmission serviced soon, that Firestone would not do the service. I understood what he said the first time and didn't need to have this repeated again. No on bothered to tell me that my car was not in the parking lot and that it was parked across the street. I should not have to search for my car after paying for service. I will not be going back to this location.
5/ 5stars
by  
on September 22, 2015
The gang at Issaquah Firestone is amazing. They took care of my vehicle quickly and efficiently
5/ 5stars
by  
on September 20, 2015
I have used Issaquah Firestone for my oil changes and alignments for many years. They use great oil products, provide timely service and are so very convenient.
5/ 5stars
by  
on September 7, 2015
I used them for a wheel rotation & alignment. The car's alignment was covered under their forever paid up service. They got done sooner than the expected time. Loved only having to pay for the rotation.
5/ 5stars
by  
on September 1, 2015
Scheduled and appt to get my tires replaced and they called the day before to reconfirm. Both people I dealt with were friendly and professional.
5/ 5stars
by  
on August 15, 2015
all good nothing bad about this place, very friendly service and good work
1/ 5stars
by  
on August 6, 2015
Greeted promptly. Mason was great! First time there.
5/ 5stars
by  
on July 8, 2015
The young lady at the front had perfect customer service skills and went out of her way to try to help an elderly lady that came in. That impressed me that she took the time to walk out and help her with her car, even though there was not time to get it in the shop. She also took the time to thank everyone for waiting because they were so busy.
5/ 5stars
by  
on June 9, 2015
I went to Firestone a week ago and am happy I chose them!
5/ 5stars
by  
on June 6, 2015
The Staff is very helpful. I would not hesitate to use Firestone of Issaquah.
5/ 5stars
by  
on May 29, 2015
They did exactly what I asked, appointment(s) time was right in and the time they said my cars (2) would be done was right on. Courtney was the best . She made it happen.
5/ 5stars
by  
on May 18, 2015
Caught a flat tire. It Always happens on a weekend when majority of autoshops are closed. Mason was super polite and understanding. Repaired my tire in 30 min, put my spare back into the trunk and all on Sunday at 1630, in less than 2 hours before close. Super work
5/ 5stars
by  
on April 30, 2015
Was 10 minutes early to my appointment but they took my car immediately. Work was done more quickly than the one hour projected. I was treated professionally - and in a friendly manner. (And proximately to a Starbucks made waiting for the car a pleasure.) Would definitely recommend this Firestone to anyone! Great experience!
5/ 5stars
by  
on April 27, 2015
Exceptional service! I had an un welcome surprise last weekend with a stuck caliper on my 1996 Jeep Grand Cherokee. The guys at Firestone diagnosed and repaired my Jeep before noon on Sunday, the next day. Which allowed my wife and I enjoy a great afternoon on our boat!! weekend saved that is to the team at Firestone in Issaquah! Thank you!!
5/ 5stars
by  
on February 26, 2015
Firestone always gives me a great deal, they provide awesome customer service and the work they perform is always Top Notch. Love them!
5/ 5stars
by  
on February 25, 2015
I had a minor issue and stopped by Firestone to see when I could schedule a time to have it fixed and they fixed it right away. I was very pleased with the efficiency and courtesy.
5/ 5stars
by  
on February 6, 2015
There is no better customer oriented service provider than Chris Stephens. He always focuses on doing what is best for your car and in doing so, what is best for you. We will go to no other car service other than Chris's Firestone in Issaquah.
5/ 5stars
by  
on February 4, 2015
Explained service recommendation and provided cost esitate without pressure.
2/ 5stars
by  
on February 3, 2015
Took my car there about 4 times and they were always unable to determine why my tire kept leaking (going to 0psi every few days). I have custom wheels which seemed to throw them for a loop and they just sent me off. Great people, very courteous. Also, unable to balance my wheeks after several attempts. Only 5k miles on the car.
5/ 5stars
by  
on February 2, 2015
Great service will come back for my next set of tires.
1/ 5stars
by  
on January 27, 2015
I came there with appointment, but still kept me waiting for more than 45 min., reason is because busy, but forgot me at all.
4/ 5stars
by  
on January 24, 2015
we are very happy with the service we get at Firestone . But when I found out they charge her to install the windshield wipers she had boughtI was not very happy it takes all of 1 minute to replace your windshield wipers that should be a courteous service
5/ 5stars
by  
on January 24, 2015
Everytime i bring in my vehicles they have good customer service, they try to finish my cars as quick as possible when i wait and will always try to fit me in when i dont have an appointment.
1/ 5stars
by  
on January 23, 2015
does not perform the work as asked. not comfortable going to that location
5/ 5stars
by  
on January 23, 2015
I am so happy to discover the Firestone location in my neighborhood! I have been in twice during the past several months-once for a new battery and the other for tires. On both occasions I was greeted promptly and I received speedy and professional service. The staff was friendly and helpful. I will definitely return for other car needs and would highly recommend this Firestone Auto Care!
5/ 5stars
by  
on January 23, 2015
The issqauah store is very fast and accurate on prices and time to completion. Not to mention the other Firstone shops I've had service done at. Keep doing a passionate job helping people with their vechicles and getting them back on the road fast and safety. A Firestone user for LIFE...

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