Car Repairs And Tires At 2412 Valley Ave From Your Winchester Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 2412 Valley Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2412 Valley Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #7102 Managed by John Gruber

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll inspect lights, headlights, the battery, and more. Additionally, we're dedicated to delivering the best quality service possible, all at great prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means the service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.9 of 5) - 46 Reviews
    5/ 5stars
    by  
    on July 15, 2017
    Please Add the comments I put on the Survey
    5/ 5stars
    by  
    on July 9, 2017
    JJ and the staff always deliver their very service to all!
    5/ 5stars
    by  
    on June 14, 2017
    I have used this shop several times after a particularly bad experience with the local Jeep dealership. Very pleased with the service I've received here. The service managers and technicians have been very professional, truthful, and efficient. They also honor military service with a discount and I will continue to utilize this location for future car repairs. Well done!
    5/ 5stars
    by  
    on May 26, 2017
    This store is the BEST service center in over 100 miles.I drive from West Virginia to this center for all of my repairs on three vehicles. J J , Gary, and all of tech's are trained on the latest knowledge and equipment. Thank You
    5/ 5stars
    by  
    on April 5, 2017
    Yakima, WA Firestone did an excellent job, by servicing, my car in preparation, to drive across the US. They displayed excellent communication, great customer service, and were very thorough, in what would be needed to make my trip safe. I thank all, for your for exceptional display of professionalism, and kindness.
    5/ 5stars
    by  
    on March 22, 2017
    Excellent and prompt customer service. Firestone was able to take my car on a moments notice for an emergency situation when no one else would.
    5/ 5stars
    by  
    on March 10, 2017
    Great staff and service.
    5/ 5stars
    by  
    on November 10, 2016
    Wonderful service. Very friendly associates. Knowledgeable in what ever products sold by the store.
    5/ 5stars
    by  
    on August 1, 2016
    JJ is the best manager!! Great location and would highly recommend!!
    5/ 5stars
    by  
    on April 4, 2016
    I love Firestone, they have earned my business for life. They are always accommodating and patient when explaining services. I know I'm being treated fairly. And most of all I appreciate the Firestone card that allows me to make payments with no interest when paid in 6 months. Very convenient!
    5/ 5stars
    by  
    on October 25, 2015
    When problems arose with the task at hand, the team stayed late to handle it. When the job went further south due to excessive wear and the they didn't have the part needed that night, they went out of their way to help me get home and back to the shop. Not sure if it was because they are that generous or they new I had a pregnant wife with a young toddler that would have had to come get me. My guess is both. Much appreciated!
    5/ 5stars
    by  
    on October 18, 2015
    Our service technician Ben was amazing, he explained everything that needed to be done and kept me informed on the progress of my vehicle.
    5/ 5stars
    by  
    on October 13, 2015
    My last experience was in Titusville, FL; they took me right in, changed & balanced two more tires. Had to change two in Wichester, VA. Tread looked great, but the belts were broken on the inside.
    5/ 5stars
    by  
    on October 6, 2015
    The people is pretty good team and professional team
    5/ 5stars
    by  
    on June 30, 2015
    Had the tires replaced and an alignment. Super friendly and trustworthy. Def will be back...thank you!
    5/ 5stars
    by  
    on June 23, 2015
    I used this store for the first time a few weeks ago and was very impressed with the prompt, friendly and courteous service. They stuck with what I was hoping to get done!
    1/ 5stars
    by  
    on May 31, 2015
    Got tires yesterday and went on a day trip today. Something was off with the car and upon stopping for a picnic found a lug nut about to fall off! Proceeded to check the rest of them and found all the lugs on both rear tires were loose! No more business for Firestone.
    5/ 5stars
    by  
    on May 22, 2015
    I have had some work done on two of my vehicles, very reasonable, great service
    5/ 5stars
    by  
    on May 16, 2015
    I have been having our vehicles serviced at this Firestone for several years. Trust me when I say if I ran into problems I would definitely go somewhere else but that is not the case.
    5/ 5stars
    by  
    on May 14, 2015
    I went to Firestone needing an oil change and a tire rotation for my 2006 Nissan Altima SL which as around 179,000 miles on it. The guys at the shop suggested a high mileage oil and ensured that I received the proper service on my vehicle. They discovered a tag light out and made sure they came to the waiting room to inform me. Firestone is a great company and I would recommend this store to anyone within the Winchester area.
    5/ 5stars
    by  
    on April 19, 2015
    Great service on alignment and tires. I would use the service again.
    5/ 5stars
    by  
    on April 3, 2015
    I expected it to be Jst a routine visit for an oil change an tire rotation for one vehicle and new tires for another but when each vehicle was assessed it was much more than that more than what I was prepared for but thankfully they were able to get everything done Gary explained in detail everything that was going on with me from start to finish between JJ Grubber, Gary, and Maddeline they always take really good care of me I am soo thankful to have them as a team and there when I need them for all my basic car care needs
    5/ 5stars
    by  
    on March 2, 2015
    As with prior visits, I received superior service from the folks at Firestone - Winchester, VA!
    5/ 5stars
    by  
    on February 25, 2015
    I used them for an oil change and tire rotation. The work was done by the time I was told it would be done. The guy at the counter was very nice.
    5/ 5stars
    by  
    on February 19, 2015
    Always a good customer experience - I won't take my cars anywhere else for maintenance.
    5/ 5stars
    by  
    on February 6, 2015
    Iget excellent service and trustworthy service,but its so hard to get in there to have your work done on your vehicle,they should take reservations
    5/ 5stars
    by  
    on February 5, 2015
    The morning staffed hooked me up with 4 Bridgestone tires. Great price, marvelous service. Got my car inspected while there too. Picked my car up after work. Everything is good!!!! So convenient. Drop off on way to work, pick it up after work. Can't beat that!!!
    5/ 5stars
    by  
    on February 4, 2015
    My last oil change, tire rotation and alignment check was done quickly and at a price that can't be beat!
    5/ 5stars
    by  
    on February 3, 2015
    For whatever the reason Firestone has always got my back wether it be an oil change a tire rotation or something else at every visit they courtesy inspect everything and let me know if I might need future repairs before they happen lyk brakes,shocks, rotors ect. I always prefer to come here soo I listed all the services I've gotten not Jst on one visit or one vehicle
    5/ 5stars
    by  
    on February 2, 2015
    ....I make an appointment to have work done on my auto, even if it is only an oil change. I do NOT use my local NJ Firestone Dealer because they lack a lot of many things which includes customer service.
    5/ 5stars
    by  
    on February 2, 2015
    I am the firm believer to do computer-generated tire alignments on your all wheel drive vehicle every time you rotate and balance your tires at every 7500 miles. No other shop in Winchester VA area has an unlimited package options for computer-generated tire alignments with reasonable price tag and great services. So far they did twice already and it is scheduled ti be back fir third time in couplesfof weeks.
    5/ 5stars
    by  
    on February 2, 2015
    Service desk staff are always cordial and professional. There is never any pressure to buy a product or service. Work is always completed as described. The price is what they quote.
    5/ 5stars
    by  
    on February 1, 2015
    I use them every. three months! Will be buying tires soon
    5/ 5stars
    by  
    on January 30, 2015
    We've been getting our tires at the Winchester Firestone store for 20+ years and have always been satisfied.
    5/ 5stars
    by  
    on January 29, 2015
    The rod replaced waited for my jeep for an hour or two Thanks
    5/ 5stars
    by  
    on January 28, 2015
    been dealing with firestone for 20 years no issues great prices always helpful
    5/ 5stars
    by  
    on January 28, 2015
    The people, the facility, and location are top notch. Friendly, personal service. Explains all aspects of the service and do not try to sell you something that is not nescessary. Done right the first time, and wonderful
    5/ 5stars
    by  
    on January 25, 2015
    I was treated courteously and the staff was professional and helpful. work was done in an efficient timely manner.
    5/ 5stars
    by  
    on January 24, 2015
    always go to firestone very nice a good prices. Very Honest
    5/ 5stars
    by  
    on January 24, 2015
    Being relatively new to the area, the staff here have been accommodating for ALL of my vehicle needs! Purchased two very expensive tires at a great price! Will be purchasing two more in the next few months, from this very location.
    5/ 5stars
    by  
    on January 24, 2015
    I am very pleased with the service I received at Firestone. The manager, JJ, is wonderful and always provides us with the best service ever.
    5/ 5stars
    by  
    on January 24, 2015
    About 2-weeks ago I found my self with a problem with my company car. I called JJ at Winchester about the problem. With out hesitation regardless how busy they were he said bring it in. Once I arrived at the shop and with in a few minutes he had my car in the bay trouble shooting the problem which was resolved rather quickly
    5/ 5stars
    by  
    on January 23, 2015
    always great service and good deals in and out good time
    5/ 5stars
    by  
    on January 23, 2015
    I've used Winchester Firestone Team to service both my vehicles since we moved here 3 years ago & they have not only provided great service, but have always made me feel like a valued customer! On the rare occasion when service does not go as planned, their team has always gone out of their way to make things right. I value their support & highly recommend them to others!
    5/ 5stars
    by  
    on January 23, 2015
    I have been using Firestone in Winchester, VA for about 2 years now and couldn't be happier with their service. They are extremely professional and courteous. They always do a great job on my vehicle and their prices are great too.
    5/ 5stars
    by  
    on January 22, 2015
    Since there wasn't an available time to schedule an appointment on the following day (Tuesday), the agent told me to drop the car off in the morning and "we would work it in." Since my wife didn't need her car that afternoon, we immediately went down to the store at 3:30 (Monday afternoon) and left the vehicle there. The car only needed a LOF, and a front-end alignment. Shortly after dropping the vehicle off and arriving back home, the girl at the front desk called me and said we would need 4 new tires, which I gave approval for. An hour and 15-minutes after dropping the vehicle off without an appointment, I was called and told that the car was finished and ready for pickup! The LOF, spin balancing and mounting of the four new tires, and the front end alignment, had all been completed, in my opinion, in record time! I was flabbergasted! And I was quite happy with the price the agent gave me on the four tires. Overall, I couldn't have been more happy with the services preformed, as well as the value of those services! I will continue to bring my vehicles to Firestone!

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