Firestone Complete Auto Care: Your Source For Tires And Repairs At 1531 General Booth Blvd In Virginia Beach

Ready to come in to your local Firestone Complete Auto Care on 1531 General Booth Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1531 General Booth Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #326686 Managed by Ashley Robinson

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll check lights, air filters, belts, and more. Additionally, our team believes in giving you the best service possible, at affordable prices and short wait times. Stop by our store today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 42 Reviews
5/ 5stars
by  
on December 26, 2015
I used every oil changed and other maintenance done on my vehicles.
5/ 5stars
by  
on December 25, 2015
I send 10 or so cars from my family to my work vehicles. Firestone has always treated me fairly. Grant is the man at the general booth location.
5/ 5stars
by  
on December 22, 2015
As a walk-in they scheduled my service and I was out of the service promptly.
5/ 5stars
by  
on December 18, 2015
Used them recently and was in and out for an oil change and tire rotation within 30 minutes
4/ 5stars
by  
on December 15, 2015
Ashley was extremely helpful and pleasant! I called firestone and i knew nothing about this certain tire however ashley was so patient and friendly as i ran out to the car to retrieve the information
5/ 5stars
by  
on December 10, 2015
This is my go-to place when I need help with my car. Friendly, straightforward customer service and a comfortable waiting area.
5/ 5stars
by  
on December 6, 2015
I have two vehicles of which one goes to the dealership and one is older and goes to Firestone on General Booth Blvd. The service team is awesome! Since the time they opened a few years ago, I tried them and stick with them! My favorite is Bill as he is usually working when I bring my vehicle in for service. But last week was great and I had an inspection and oil change and was on my way in less than one hour! Wow! Great job team Firestone!
5/ 5stars
by  
on November 23, 2015
I have used Firestone for both my Honda and Toyota and they have done nothing short of an amazing job! When having my Honda overhauled they went above and beyond to the store to get hubcaps since mine were broken. Having a two year old and having them be able to go to the store to grab them helped out immensely! They always get me in and out within a timely manner and are very honest about what they can accomplish verses what they cannot (i.e. oil change on my truck, needing to leave it overnight). Staff is extremely friendly (also great with my son) and extremely helpful.
5/ 5stars
by  
on November 20, 2015
I had my state inspection there a few days ago. Awesome service. Ashley (I think?) was the customer service person, and she was great. Very friendly, very efficient, and extremely professional. She explained everything to me before and after my state inspection (I passed). It's rare to receive that kind of customer service, but it does exist. Ashley is a gem! I now have a new car place that I have recommended to several people, and I plan to go back next week for an oil change.
5/ 5stars
by  
on November 2, 2015
This location has given me the best service. They are knowledgeable and easy to work with.
5/ 5stars
by  
on October 28, 2015
Called about 4 tires and the staff was very helpful in getting me the information for me to make a sound decision. They jumped through hoops to acquire the tires and had me come in at 12. Unscheduled, they made it happen. Thank you, and JOB WELL DONE!
5/ 5stars
by  
on October 13, 2015
Experienced a flat tire last night. Took it in, in the AM and it was ready very quickly. Thankfully the case because I had an important meeting to get to. Thanks Firestone!
1/ 5stars
by  
on October 6, 2015
9/21 charges need to be reimbursed to my card ASAP
5/ 5stars
by  
on September 29, 2015
all employees were very friendly and knowledgeable.
5/ 5stars
by  
on September 21, 2015
Used this store for the first time this past weekend and will definitely use them for all my car care needs. Recommend to friends and family without hesitation!
5/ 5stars
by  
on September 19, 2015
Came in for new tires and State inspection. Very helpful, answered questions and explained everything. Quick and friendly service!!! I'll be back!
5/ 5stars
by  
on September 4, 2015
Just want to thank Ashley, Bill, and Taylor on incredible customer service and making me feel like I am their only customer---The work done on my car was done correctly and the car run perfectly now.
5/ 5stars
by  
on August 19, 2015
Excellent customer service. Tech re-wired marking lights that are very difficult to locate for a 14 year old vehicle. Highly recommended.
5/ 5stars
by  
on August 6, 2015
Great staff, turn around time was very quick. Couldn't ask go better service
5/ 5stars
by  
on July 6, 2015
While on vacation, I needed to have several issues that needed to be fixed. I called two shops, the local dealer as well as this Firestone location. I chose Firestone due to their ability to get my vehicle in that day as well as price. They called me several times to keep me informed of issues that they found while correcting a miss-fire as well as a brake inspection. They repaired everything within the time they had communicated. This shop sets high standards in customer service which others I have found to fall short. My hat goes off to Ashley and her team for resolving my trucks issues and getting me back on the road.
5/ 5stars
by  
on June 24, 2015
I needed my tire repaired ASAP and they managed to fit me in so I could get back on the road.
5/ 5stars
by  
on June 21, 2015
I had my oil changed and tires rotated was very satisfied.
5/ 5stars
by  
on May 16, 2015
Great service at this location. Greeted when i walk in the door. Very helpful and knowledgeable. Staff here is very friendly!!
3/ 5stars
by  
on April 26, 2015
Over the last few years my wife and I have spent over $4000 in maintenance on our vehicles at our local Firestone. The staff is great and we're pleased with the work that's been done. Most of all we find them trustworthy which is something sadly lacking in the auto repair industry today... That said, I am disappointed that it took several weeks of attempts to get an appointment for my vehicle recently. I had a complimentary oil change one of the advisors had provided us with and for 3 weeks I called for a weekend appointment and was told there was nothing available or that it would take all day, for an oil change! Finally when I needed other work and a state inspection as well I was able to get an appointment and could justify leaving my vehicle for an entire day. It could be that they're always slammed because they're the best place to go in our area which, if so, is a good thing. but if that's the case perhaps Firestone should check their staffing to insure regular customers aren't put off by over long waits
5/ 5stars
by  
on April 26, 2015
I appreciate that the team told me exactly what needed to be done. They suggested a couple things to "keep an eye on" but that were not broken. I appreciated that they didn't try to sell me on something that wasn't broken. I will always return to Firestone.
4/ 5stars
by  
on April 20, 2015
This is my 4th time with them and I'm always satisfied.
5/ 5stars
by  
on April 18, 2015
My car was making a humming noise, so I originally got my car checked out at a local repair shop. They told me that my front right wheel bearing needed replaced and it would cost a little over $500 for the parts and labor. I went to Firestone and they agreed on the diagnosis; however, they only charged me $360 (after tax) and had a military discount. To top that off, they called me back about an hour later to tell me that my car was ready for pickup. Very satisfied customer.
5/ 5stars
by  
on April 17, 2015
I have used them every I have been here and would not use any one else.
5/ 5stars
by  
on April 6, 2015
I used them 2 days ago. I got tires oil change and a alignment. They offered to take me home instead of waiting. When I picked my car up again they where extremely nice. I pass several auto places even another Firestone to go to this particular one because of the employees
5/ 5stars
by  
on February 26, 2015
I got my inspection,oil change and my lines sprayed. It all only took an hour and I was back on the road. Thanks!
4/ 5stars
by  
on February 25, 2015
I've been using Firestone for my company leased car and they've been great. They get me in and out and will even check my tire pressure without charge if my warning light comes on.
4/ 5stars
by  
on February 5, 2015
We use Firestone for all our car care. They will give us a list of work they recommend, however they are never pushy about it. Very friendly.
5/ 5stars
by  
on February 4, 2015
I have been going there for the past 5 years to have Nate Brown work on my vehicles.
5/ 5stars
by  
on February 3, 2015
You can always count on a square deal. Best service for the money.
4/ 5stars
by  
on February 2, 2015
They were helpful and nice. Answered all of my questions and did good work. Definitely would go back.
5/ 5stars
by  
on January 30, 2015
Called to see if they could perform a quick oil change and to check on tire psi. Front service advisor Ashley was very friendly and had great customer service. I dropped off the vehicle to go grocery shopping and less than an hour later I received a phone call that the car was ready for pick up. It seemed like it was going to be longer do to a very busy Saturday morning but was done just in time to leave the store. Thanks!
5/ 5stars
by  
on January 25, 2015
Great staff with great customer service. They never beat around the bush to tell you what's wrong with your vehicle.
1/ 5stars
by  
on January 25, 2015
After they "fixed the problem" I drove my car home, the check engine light was still on. Yes, I was able to drive my car home after it was towed there. Next time I try to drive my car, it doesn't start and Firestone doesn't want to pay for my tow to get it to their shop. Terrible. What did I even pay for?
5/ 5stars
by  
on January 24, 2015
I have used this location three times now. Once for an oil change, then a replacement of all 4 tires. and Lastly another oil change. First Oil change they did as an appointment, done on time and fast. 4 tires replaced with such a great price that they were cheaper than my last set of 4 5 years ago. and replaced with more mileage tires than i had before. Last oil change i called them at 530 to do the oil change....they said to come by, they can get me in, i drove up...they took the car away for 15 min and returned it. I paid and drove out...total time 30 min. I have been using firestone for 15 years now, this is the best location I have ever used. Absolutly first class, service is on target, fast and not to expensive. GREAT JOB GENERAL BOOTH FIRESTONE!!!!!
5/ 5stars
by  
on January 22, 2015
I drive alot so I frequent firestone for oil changes and tires. All the employees that I have come in contact with have been very polite and very welcoming. I have recommended them to my friends and family. Great job!!
4/ 5stars
by  
on January 22, 2015
Everything was completed as promised and on time. No problems.
5/ 5stars
by  
on January 22, 2015
Outstanding service!! Keep up the excellent service!

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