Car Tires And Services At 2708 Fall Hill Ave: Firestone Complete Auto Care In Fredericksburg

Welcome to Firestone Complete Auto Care at 2708 Fall Hill Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2708 Fall Hill Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #2607 Managed by Joey Staats

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, steering, the battery, and more. Additionally, our team believes in delivering the best quality service possible, at unbeatable prices and short wait times. Visit our location today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 39 Reviews
5/ 5stars
by  
on May 13, 2016
Joey's runs a great shop! His customer service demeanor is very good. All his mechanics are very courteous and very caring of the customer's vehicles. I came in for 4 new tires at 2:30 PM and even though I needed repairs on front end components, they finished everything as promised and stayed after hours to ensure my car was completed as promised. I will be back, they have earned my business and respect. Oh, almost forgot... Joey's prices beat Tire Rack!
5/ 5stars
by  
on December 6, 2015
I was on a time crunch and needed brakes and riders they fixed in timely manner! Joey was great!
5/ 5stars
by  
on November 20, 2015
Rainy day, came in to get my brakes/rotors replaced. Needed tires bad but didn't have the liquid to get it done. The sales advisor took his time to explain everything to me and I ended up signing up for a Firestone card and even though the APR is high, if I pay it off in a timely manner I won't have to deal with that! So my 4 wheel baby got new brakes, rotors and some new shoes! Thanks!
5/ 5stars
by  
on November 6, 2015
JOE WAS GREAT.. I HAVE BEEN COMING TO FIRESTONE FOR 10 YEARS. SOMETIMES I FEEL LIKE THEY ARE OVER CHARGING ME. BUT I CALL. JOE IS ALWAYS VERY PLEASANT.
1/ 5stars
by  
on October 29, 2015
Was told my truck failed due to one inoperable fog light and that it would be $52 to fix at Firestone. Took my truck, got bulb for $12 and replaced myself, then after reinspection the person checking my ticket out said they could have passed me in the beginning by disconnecting the one working fog light. Not very customer friendly, at least not to me!
3/ 5stars
by  
on October 25, 2015
This is the second time I've used them for purchasing tires and lifetime alignment. Everything went fairly well, however I will need to return to have a minor vibration evaluated and corrected. The sales and service managers were particularly knowledgeble, kind, friendly and helpful. The team was kind also. My rating would have been a 4 or 5 in certain areas if i did not have to take time to return for minor balance or alignment corrections.
5/ 5stars
by  
on October 5, 2015
I picked up a bolt in a tire that was only 6 months old. I was lucky and only 3 miles from my local firestone. Drove the car in and was immediately put on the lift. I was out in under 2 hours and less than 20 bucks.
2/ 5stars
by  
on September 29, 2015
I made an online appointment two days in advance for an oil change. Because I was going out of town, I showed up about 20 minutes early hoping I may be taken a little early and get out as soon as possible. After waiting for 1 hour and 20 minutes (1 hour past my appointment time) I asked the young lady what was taking so long. My car had not been moved from the parking area. She checked with the employee that was scheduled to do my oil change and said there was a problem with the car ahead of me and they had to get parts to complete the work. She said to give them another 45 minutes and my car would be ready. After waiting another 30 minutes, they finally pulled my car into the bay area. I waited another 30 minutes and the oil change was complete. The technician said my state inspection would expire in 10 days and asked if I would like for him to do the inspection. I do appreciate that. It saved me from having to bring the car back at a later time. This is the second time (in two visits) that I have had to wait an extremely long time for an oil change. The young lady at the front desk was very professional and apologetic. She only charged me for the inspection and not for the oil change. I drive 20 miles to get to a Firestone. I will find someplace closer to home for oil changes in the future.
5/ 5stars
by  
on September 27, 2015
All involved in putting new tires on both of my cars were awesome! They even went to a sister store to get the tires I wanted! Tremendous customer service!
2/ 5stars
by  
on September 21, 2015
Great customer service, but every time I go there they have a problem. They always over book it seems. For an oil change (with appointment) I always wait AT LEAST an hour and a half. Also had mess ups and miss communications between staff member about what tires go on my car... Firestone is great, but find a different one.
2/ 5stars
by  
on September 10, 2015
I am not happy and don't understand why it took so long to take off the front end panel to get to the bulb to change it ,than be charged so much and waited more than 2 hours )-; A bulb at 16 should not come to a total of 4times that amount , that is totally insane!! so who is at fault here ?? the customer?? the car or the shop keeper?? that is the question. The amount was over the top because I was told that it was'' hard ''and it took a ''long time'' to take the front end panel off to get to the bulb.I am asking for a free oil change and winter fluid check to make this right please !!. Thank you Ms.Brown
5/ 5stars
by  
on August 7, 2015
Outstanding Service! They go out their way to provide awesome and fast service! The thing I like the most is your car is done within a couple hours or the same day! Most shops take 2 to 3 days. Not Firestone...great service the same day! Love it!
5/ 5stars
by  
on July 6, 2015
Friendly and courteous people! Have patience for us since we are deaf , take time to write, explain and give us choices to pick tires and found our brakes were bad. They did their jobs at reasonable time of waiting in room.
4/ 5stars
by  
on June 26, 2015
I was satisfied with there work, services, and the coffee was good
5/ 5stars
by  
on June 24, 2015
Visited many tire places to find a good deal. I returned to Firestone Fredericksburg and found a good deal. Friendly sales people and competent repair staff. Had planned to replace the 2 front tires but they pointed out many problems, i.e. had a worn flat spot on right rear tire because of rear struts. Had rear struts and all 4 tires replaced. My car now handles excellently and is a joy to drive again. Bring on summer travel!
5/ 5stars
by  
on June 23, 2015
Our family has entrusted the care of our vehicles to Firestone for several years now. We are so glad that we have a company we trust and who does an excellent job. I always ask for Sergio when I am there, but I am sure the other workers are equally as qualified - I heavily rely on my car; so it just feels good to have a dependable people to service it every time I bring it in!
5/ 5stars
by  
on June 19, 2015
Outstanding Service and Profession work performed on my vehicle.
5/ 5stars
by  
on June 17, 2015
I greatly appreciate the honesty and the service I received, particularly from this Firestone Tire and Auto. I have been to a lot of auto care shops in Fredericksburg and Haymarket, but this one honestly cares that I am go to UMW and am in a dire budget. They don't pressure you to do anything. When you want pricing, they give you pricing. [I should add that I live an hour away from Fredericksburg in Northern Virginia]
5/ 5stars
by  
on June 9, 2015
Tire problem was not fixable, but new affordable tire installed in reasonable time.
5/ 5stars
by  
on June 1, 2015
I needed service and even though it was a holiday, when I called they told me their hours and would do their utmost to accommodate repairs to my vehicle. The service was superb and would use th over and over again
5/ 5stars
by  
on May 11, 2015
As always Firestone provides the best service of any place I have ever used. They are AWESOME!!!!!
4/ 5stars
by  
on May 7, 2015
They did a great job! Very friendly and knowledgeable staff.
5/ 5stars
by  
on February 27, 2015
I'm new to the area and feel most comfortable taking my 2008 saab to them because they are thorough and do great work
5/ 5stars
by  
on February 27, 2015
I used Firestone about one month. Problem with one tire slowly leaking air on daily basis. I came in store and told I had to wait 45 minutes but somehow they got me in and I was out in 20 mins. Tech explained why my tire was leaking air, but no punctures with tire, just sealing problems with rim. Nice to be educated on my tires.
5/ 5stars
by  
on February 27, 2015
I always get great customer service from the employees at Firestone of Fredericksburg on Jeff Davis Hwy. Especially J.Tomlinson and Joey. They always treat me with the utmost service.
5/ 5stars
by  
on February 26, 2015
The service as well as the customer service that I received was exceptional:-))
5/ 5stars
by  
on February 4, 2015
Joey and his team are the best. They have always provided me with excellent customer service.
5/ 5stars
by  
on February 4, 2015
I always use this branch of Firestone when I am in Fredericksburg. They are always fair and explain everything to me, even take me into the garage to show me any issues. I have an older Ford Mustang so I tend to have tire rod issues and such. They also have never pressured me into any sales. I also feel (as a young women) they never talk down to me or assume I am auto dumb.
5/ 5stars
by  
on February 3, 2015
I was very happy with the service I received from Joey and his staff at the Fredericksburg Firestone. I was greeted with a smile by the staff and was very happy with the time it took to purchase and have four tires installed (to include a front end alignment). I will recommend this location to my family and friends!!
5/ 5stars
by  
on February 3, 2015
I go to this one every few months for routine check ups and oil changes, and they are as fast and courteous as they can be. I love going here!
5/ 5stars
by  
on February 3, 2015
I have three cars and use the services often.People you can trust to do right the first time.
5/ 5stars
by  
on February 2, 2015
I needed a battery and they had the one I wanted in stock. I prefer Interstate batteries because I have had good experience with them. There are not too many places that carry them. I went in, asked for a specific battery, they sold it to me. It was quick and painless. This is the second time I have purchased a battery from them.
5/ 5stars
by  
on January 26, 2015
Use them for EVERY one of my vehicles. Always satisfied
5/ 5stars
by  
on January 26, 2015
We always use this establishment for maintenance oil changes because they are thorough, friendly, knowledgeable and proficient.
5/ 5stars
by  
on January 25, 2015
They have great service every time and go out of their way to help you.
5/ 5stars
by  
on January 23, 2015
I needed tires, inspection and alignment. I walked in and got service quickly without hassle. The alignment was done complete with caster and camber adjustments and my truck drivers perfectly now. Eric Dawson was the mechanic and I will trust him to do all my work from now on. He was honest and did do the typical sales gimmick of trying to sell me things I didn't need. Thanks.
5/ 5stars
by  
on January 23, 2015
I have had my oil changed three times at the Fredericksburg, VA location. Each time I visit, the entire staff is quick to acknowledge and greet all patrons. They are courteous and professional. My vehicle is serviced in a timely manner, they provide recommendations, and go the extra mile by giving you a timeline as to when the repair definitely should be done. I bypass many service stations on my way to Fredericksburg, but a 15 mile drive is nothing for quality - trustworthy service.
5/ 5stars
by  
on January 23, 2015
AS always great service and very friendly and professional.
5/ 5stars
by  
on January 23, 2015
Excellent service, professional, friendly, was a very nice experience.

Browse Nearby Firestone Complete Auto Care Locations