Car Tires And Services At Bldg 1383 Lee Blvd: Firestone Complete Auto Care In Fort Eustis

Welcome to Firestone Complete Auto Care at Bldg 1383 Lee Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Bldg 1383 Lee Blvd
Get DirectionsHours + Information
Mon6a-6p
Tue6a-6p
Wed6a-6p
Thu6a-6p
Fri6a-6p
Sat6a-5p
Emergency Closure: {{ locations[0].alert }}
Store #344614 Managed by Frank Moran

*This location is only available to customers with military exchange privileges.

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll examine lights, wipers, hoses, and more. Plus, we're dedicated to providing the best auto repair possible at affordable prices and a quick wait time. Stop by our store today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 27 Reviews
5/ 5stars
by  
on July 7, 2016
MR. Poe, very professional, very knowledgeable and helpful when it comes to taking care customers. he's always truthful and up front with everything from start to finish, we are glad to have him at our fort Eustis location.
5/ 5stars
by  
on June 27, 2016
Quick, competent, and friendly service ..... done right the first time at a competitive price. Can't ask for more these days .........
1/ 5stars
by  
on June 8, 2016
Save yourself the time and effort and do not visit this location. I wish I had the time to give all the details of how dissatisfied I am. As a former automotive technician, please believe me when I say chose another location or even an entirely different automotive repair chain. Thanks
2/ 5stars
on April 14, 2016
Didn't diagnose the problem with my car properly. My car is still broken and will be seeking service elsewhere.
5/ 5stars
by  
on March 23, 2016
Love the service. Done very fast. Great price!!!!
5/ 5stars
by  
on December 2, 2015
Masterful brake job for my wife's car! Sean and his crew go out of their way to ensure things are done right the first time. Highly recommend.
5/ 5stars
by  
on November 7, 2015
Great costumer service and great servive. The location is very accesible.
5/ 5stars
by  
on October 27, 2015
I'm very pleased with my service every time i go to Firestone. They don't try to cheat me or get me too but extra things i really don't need. They tell you the truth and get the work done. Thank you guys.
5/ 5stars
by  
on October 26, 2015
The service was great! On time! Even when I had to bring back for a recheck the service was great and all seems to be fine! Very prompt!
5/ 5stars
by  
on September 17, 2015
I need new rims, a hubcap, and a new front driver tire. Before coming to Firestone, I took my car to another Auto repair shop that charged me twice the amount the Ft. Eustis Firestone did. So I was elated to with the price, professionalism and service I got with the Ft. Eustis Firestone store. Great place and great staff.
5/ 5stars
by  
on September 6, 2015
Excellent service, great prices and accurate estimate of wait time!!!
1/ 5stars
by  
on September 3, 2015
The staff at this location was very friendly, However, I was very upset at the fact that these people tried to take advantage of me! On Friday July 10th they tried to charge me 64 dollars and change to CHANGE A LIGHT BULB!!!! The labor per hour isn't even that high! My husband was very angered by this cost so he called another store in Newport News and was even more angered to find that they only charge 20 dollars! He immediately called the FT. Eustis Location and they quickly refunded all of the money but it was upsetting that they though they could get away with charging us SO MUCH for a simple head light bulb replacement!!! I would not recommend this facility to anyone!
5/ 5stars
by  
on August 6, 2015
I use them for all my auto car care services and they are honest and friendly
5/ 5stars
by  
on August 6, 2015
My experience was great. The team took good care of me.
5/ 5stars
by  
on August 6, 2015
Firestone's Fort Eustis team did an excellent job replacing the tie rods, steering gear mounting bushing, and rack bushing on my '94 Chrysler. At my request Patrick, the Firestone Technician, also placed my car on a lift and patiently explained his completed work. Patrick also pointed out suspension issues that I should monitor in coming months. Again, this was a very professional team.
5/ 5stars
by  
on August 6, 2015
I was visiting Ft. Eustis for work. Drove from the DC area that morning for a meeting. My inspection sticker had expired the month previous and the MPs wouldn't let me on post. However, they did permit to go directly to Firestone and get an inspection. The manager realized I was in a bind and quickly squeezed me in so that I wouldn't be late for the meeting. Very professional and very much appreciated
5/ 5stars
by  
on May 2, 2015
I always use these guys, they are always fair and do great work
5/ 5stars
by  
on February 28, 2015
I brought in my truck and they took excellent care and recommended other services needed in future
5/ 5stars
by  
on February 27, 2015
I dropped off my truck late in the afternoon and still got my truck back the same day. I also because of the snow I was not able to get there on time and they waited for me to get there for almost an hour because of the bad weather that had already started. This is going above and beyond and it was very important to me and my family. I will definitely bring my truck back again.
5/ 5stars
by  
on February 26, 2015
i didn't have an appointment when I dropped my car off. They were able to find 4 tires for my Land Rover LR3 and replace my tire rods in time for me to take my trip. These guys saved the day.
5/ 5stars
by  
on February 9, 2015
We have always experienced great service at the Fort Eustis Car Care Store. The folks are always so nice and customer service is always good.
5/ 5stars
by  
on February 4, 2015
If I have a problem with my vehicleI they never hesitate to check the problem.
5/ 5stars
by  
on February 2, 2015
I've used the Fort Eustis Firestone on many occasions. The #1 thing that keeps me coming back is the integrity of the staff. If they do not know something there is no speculation, only truth. I also feel that in the business of upsale, they don't take you over the coals.
2/ 5stars
by  
on February 2, 2015
I think Firestone does quality work, but it is overly priced and they offer to do expensive work that may not be necessary.
5/ 5stars
by  
on February 2, 2015
I have used the Fort Eustis Firestone Store a couple of times over the past few months, for tires as well as auto service. I have found them to be very thorough, customer based, professional, and reasonable. The work performed was excellent and done in a very expedious manner. The staff treated me very well, and made sure that I was kept informed of any issues or concerns. I will certainly use them again in the near future.
1/ 5stars
by  
on February 2, 2015
Took the vehicle in for an alignment several months ago, and purchased the lifetime alignment. In September, I purchased new tires and had the alignment done again. Went home for Christmas, heard a rattle, and found the tie rods on both sides of my truck were loose. I will never return to the Fort Eustis Firestone.
5/ 5stars
by  
on February 2, 2015
The Technician gave it his all to locate the issue. The dedication was the main thing that will keep me coming back.

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