Firestone Complete Auto Care: Your Source For Tires And Repairs At 453 Battlefield Blvd N In Chesapeake

Come in to your nearest Firestone Complete Auto Care at 453 Battlefield Blvd N for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

453 Battlefield Blvd N
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
{{ locations[0].alert }}
Store #1910 Managed by Jordan Ruth

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll inspect lights, headlights, the battery, and more. Plus, we're committed to providing the best auto repair possible all at reasonable prices and a quick wait time. Come in today or plan your appointment online or by calling (757) 512-5161.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 35 Reviews
5/ 5stars
by  
on December 16, 2015
A couple of weeks ago I drove down from Richmond to Chesapeake and experienced engine trouble as I started out on my return trip. Shaun Harrell took my truck right in. Between he and the tech, John Crane they diagnosed the problem, fixed it and had me back on the road home within a couple of hours. They also informed me of a class action settlement related to a problem that Ford was experiencing with spark plugs breaking and recommended that I make an appointment to have a Ford dealership complete a spark plug change so I would not encounter future problems.
5/ 5stars
by  
on December 13, 2015
It's the only place we get tired! The folks all know me there, the tires last forever, and the keep track of every stitch of service.
5/ 5stars
by  
on December 5, 2015
Always professional, no problems. Fast, friendly and knowledgeable
5/ 5stars
by  
on December 5, 2015
Took me early, gave me a savings and work done quickly. Efficient
5/ 5stars
by  
on November 26, 2015
Best service I ever got. Was in and out in no time. The tech was outstanding and was a true professional in every way.
4/ 5stars
by  
on November 24, 2015
There last week for tires . Service girl "Sara" went out of her way above and beyond to help me get the lowest deal, finding a coupon. The service guys who did the work were quick. Next day returned to get help getting my remaining hubcap off and popping on my prettier plastic ones. (Husband out of town). No discussion. No quibbling. Man was very nice and helpful!!there are still good people out there. Thank you.
5/ 5stars
by  
on November 19, 2015
Made an appointment I was in and out in no time.Everything was just fine
5/ 5stars
by  
on November 11, 2015
Super easy to make an appointment and the staff were friendly and explained things well.
4/ 5stars
by  
on November 6, 2015
I came in and dropped off a flat tire. They were very busy and I had to leave it. The staff was very friendly and within a few hours called me back to pick it up. The only complaint I have is that I always take my tires there and for some reason my account came up under another first name with my information. I'm not sure why and do not know anyone by that name.
5/ 5stars
by  
on November 3, 2015
Thanks to the Battlefield store on 10-31-15 the busiest and the last day of the month for expired stickers. I drove all the way from Fort Eustis for a tire change. I was in and out curb service. I will continue to do all my service work here with Shawn and Sarah.
5/ 5stars
by  
on November 3, 2015
Orders 4 new tires and got them for 1/2 the price that my dealer quoted. installed in less than an hour!
5/ 5stars
by  
on October 25, 2015
I had two new tires installed. They saved me money and provided superior customer service while earning my trust. I will certainly be back!
5/ 5stars
by  
on October 9, 2015
I had to get tires on my van I got right in and they help me out a lot to keep me in my budget
5/ 5stars
by  
on October 5, 2015
Awesome service, I was able to make my appointment the night before. They were professional and talked me through it. I knew exactly what to expect when my service was finished. I wont be going anywhere else.
5/ 5stars
by  
on September 18, 2015
Yes, they provided great service. Especially since I didn't buy any products but brought my new tires purchased elsewhere and only needed installed.
5/ 5stars
by  
on September 17, 2015
Manager and staff are always friendly, courteous and knowledgable. Happy to trust my Lexus to them
5/ 5stars
by  
on September 9, 2015
I had an inspection completed on my car and they did a great job. Service was quick and exactly what I asked for.
5/ 5stars
by  
on August 9, 2015
My Firestone is the best. I know I can always drop my car off in the morning and get my yearly state inspection, tires rotated & an oil change the same day.
5/ 5stars
by  
on August 6, 2015
Everyone were polite and helpful! I received great customer service!
5/ 5stars
by  
on July 2, 2015
I took my Husbands Jeep Wrangler in for an oil change and inspection. I knew that there were issues with it but I wasn't really sure what those issues were. Sean (Shop Manager) was extremely helpful. He walked me through everything. He told me what was wrong and how they were going to fix it and what the pricing would be. He updated me at least twice a day. My Jeep now runs like it's bran new! They are miracle workers. I will never take my vehicles to any other shop ever again. This is my auto shop for life!
5/ 5stars
by  
on July 2, 2015
Everyone was polite and prompt. Rotate tires and requested air filter to be changed ( which I new had to be changed). They also pointed out that my struts need to be changed, which I appreciated
2/ 5stars
by  
on June 15, 2015
I purchased 4 tires for my daughter's car, alignment, oil change and new air filter. The next day her left front tire went flat and would not hold air, she resorted to using "fix a flat" just to keep air in it and returned it to Firestone. They replaced the tire without question, greatly appreciated! However, the alignment is still not right. Will be calling this afternoon to address this ongoing issue. This will be the 3rd time they will have the car, hope to get it right this time
1/ 5stars
by  
on May 15, 2015
Front dresk guy was rude after telling him I'll buy my own part to get car fixed.
5/ 5stars
by  
on May 5, 2015
We have been stalling the repair of our car's air conditioning because of the cost estimate of the dealership. We decided to try out Firestone. The staff was nice and knowledgeable, they set up an inspection and a repair date on short notice, and fixed the problem well below our estimates. A bargain. Their location is a two mile walk from home, so the drop-off wasn't a problem either. But the best thing was that cool air coming out of the air ducts on the way home.
1/ 5stars
by  
on April 26, 2015
DONT TRUST WHAT THEY SAY. THEY WILL PERFORM SERVICES ON YOUR VEHICLE WITHOUT PERMISSION....WENT THERE APRIL 25TH....SO FURIOUS...THE LACK OF PROFESSIONALISM IS RIDICOLOUS.
5/ 5stars
by  
on February 27, 2015
Professional & believe in customer service. That's why I continue to bring my vehicles to this location.
5/ 5stars
by  
on February 6, 2015
I always use this firestone the service is great and your car will be well taking care of. You will feel safe when they finish with your car.
5/ 5stars
by  
on January 27, 2015
I am a frequent visitor of Firestone on Battlefield Blvd. I use them for all of my service and tire repair/replacement for both of my vehicles. I have been a customer since 2005 and have tried other locations but because of the staff at the Battlefield location they have a customer for life.
5/ 5stars
by  
on January 26, 2015
They have always proven to be honest and very helpful with all my car care needs. Will contine to take our cars there.
5/ 5stars
by  
on January 25, 2015
I've been using this location for over eight years now. Their honesty and performance is what keeps me coming back. Time is precious to us all and when you arrive their best guess is almost always spot on for my requested service, whether it's getting to you; right away, a few hours or the following day. Honesty is important, no one want to waste a day only to find later someone then realizes they can't get to you. Service is excellent. They're mechanics and service people take great pride in their work and take the time to show and tell you why something needs to be addressed and what's involved and the time involved. Once completed they will again take the time to show you. They are very proud of their work. If for any reason you need to come back you are taken in immediately for it to be addressed. And now with free wiifi at their location time there passes by even more quickly. The work, service and parts they guarentee is extensive, if you were to read up on it on their website you would be quite impressed. Go there and be amazed at both the customer service and service you receive.
5/ 5stars
by  
on January 23, 2015
Ben was fully attentive while I was checking my vehicle for service. Then, the vehicle was serviced and completed much earlier than I expected. I asked if I could add a few dollars to the invoice so the extra cash can be given to the technician and Ben told me it cannot be done.
5/ 5stars
by  
on January 23, 2015
Great customer service, great overall car service, reasonable prices
5/ 5stars
by  
on January 23, 2015
I have been to a number or car care centers. I have been visiting this local since 1998. When I met Lynn the former manager now semi retired . His genuine concern for my vehicles and price points for me. Have kept me coming back. Meeting new members of the staff. And caring for my different vehicles as time has changed.
5/ 5stars
by  
on January 23, 2015
I use Firestone for both my vehicle care, maintenance and repairs. Always great services and rates! You guys are definitely my go to!
5/ 5stars
by  
on January 23, 2015
HAVE BEEN A CUSTOMER FOR 30 PLUS YRS AND HAVE ALWAYS WALKED AWAY SATISFIED CUSTOMER SERVICE HAS ALWAYS BEENIMPORTANT TO ME AND YOURS IS SECOND TO NONE THANK YOU

Firestone Complete Auto Care Locations In Your Area