Firestone Complete Auto Care: Your Source For Tires And Repairs At 3302 S 900 E In Salt Lake City

Welcome to Firestone Complete Auto Care at 3302 S 900 E! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3302 S 900 E
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #595039 Managed by Carolyn Oliver

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, steering, the battery, and more. Additionally, we're devoted to giving you the best service possible, all at reasonable prices and a short waiting time. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 22 Reviews
5/ 5stars
by  
on August 27, 2016
I had scheduled an appointment for Friday after work then when I had gone in found out that the work I needed done would have to be put off a day because of my personal reasons and this shop had no problems with getting me in the next morning and the next morning I had 2 new tires installed also found that one wheel on the car was bent so they were very nice and said that whenever I got the part in that they would swap over the new tire that had just been put on they were also very gentle with my daughter that was with me she is 4 years old and very wild but they were great with her and myself also I will be returning to this location because they have earned my business for life
5/ 5stars
by  
on August 23, 2016
Amazing Staff!! Very welcoming and helpful! Get the job done fast and right every time!! I feel that my vehicles are in good hands at all times!!! I HIGHLY recommend to anyone looking for excellent vehicle care!
5/ 5stars
by  
on May 11, 2016
I was very impressed by the team at the Brickyard Firestone. They got me in quickly & had the issue resolved in record time. Thank you!
5/ 5stars
by  
on March 25, 2016
Breanna and Carrie are amazing rockstars! This is the fourth time that I have come into the shop with vehicles that I own or use. Each time I have been treated above and beyond with superior customer service, friendly dialogue, and just plain old human decency. I say "just human decency", but that ought not to cheapen the phrase: there are far too many places that offer far too little in the way of any meaningful sort of interaction short of, "Here's your bill, sign on the dotted line." I have never felt my time, money, or trust have been wasted when I have gone into my local Firestone. This owes to the superb environment that Carrie and her top-notch crew have created. I cannot say enough great things! I'm a fan for life.
5/ 5stars
by  
on December 12, 2015
Dropped the car off for a winter tire swap and oil change and didn't have to wait long. Great, friendly service, and no surprises.
5/ 5stars
by  
on November 1, 2015
Carrie was super helpful and very thorough. I would recommend going there to friends. Great service and also happy they were open Sunday. I had a car accident, so their help was greatly appreciated. Thanks!
5/ 5stars
by  
on September 8, 2015
Came for an oil change/ tire rotation and received great customer service!
5/ 5stars
by  
on August 9, 2015
Kerri and team always deliver excellent customer service and exceptional technical knowledge!
1/ 5stars
by  
on July 6, 2015
Called this morning at 1030 and asked how long it would take to get my tires rotated and get an oil change. I was told that it was "pretty slow" and if I brought it by it should take about 30 minutes. Dropped it off at 11 am and when they asked when I needed it done I told them I had to work at 3:00 so asap. I was told they would call me soon to pick it up. When 2 pm finally rolled around I called and asked if my car was done they told me they had not even started on it yet. After expressing my displeasure and reiterating that I had to work at 3, I was told they could get on it right away and have it for me by 2:30. I was dropped off at 2:30 and had the pleasure of waiting for ANOTHER half hour and got my car at 2:55 and was late for work. Also had the pleasure of having grease/oil all over my steering wheel and door handle and arm rest. If you say the car will be ready in about thirty minutes then 4 hours later is not acceptable. And if someone is going to be late for work don't tell them you can have it for them in time to not be late for work and STILL not accommodate them . Very disappointed in Firestone today.
4/ 5stars
by  
on May 10, 2015
I had work done on multiple areas of my truck, it was all done quickly and professionally, Thanks for the help, I will definitely be back!
3/ 5stars
by  
on May 7, 2015
I used them to rotate my tires and check my SUV over. I called ahead and they said they had no waiting. I got there and it took more time then I thought. It was about 45 minutes to rotate my tires and check all my fluids. I was hoping to get in and out under 30 minutes.
5/ 5stars
by  
on March 3, 2015
I used Firestone about a month ago after I did some replacement work on the front end steering parts and CV axle's on my 1998 Subaru. The folks at Firestone on 3300 south and 900 east, were fast, courteous and professional. The manager (I believe her name was Karrie??) was great with answering my questions on the phone regarding the lifetime alignment and getting me booked, plus on the day of my visit I had questions about changing the size of my tires, when it is time for new summer tires. She handed me off to one of the other employees, who was great, he went out and looked at my car to determine what could fit. He then went through the inventory and presented many different options and a wealth of information. I'm very pleased and appreciative of the professionalism and willingness to take the time to answer all of my question and inform me in a way that I understood. I was also happy to see that they extended this to all of the customers they served while I was present and waiting for my vehicle to be finished. My girlfriend came in wile I was waiting, because she saw my car as she drove by. she had been having a slow leak in one of her tires. so she asked if they could fix it and how long it would take. They were able to get her in right away and she said they didn't charge her for the work. It's not always the case in service industry to be treated so well. I'm excited to share my comments with both the world and especially the staff. Thank you Thank you from the bottom of my heart and I am so grateful to have been referred to your service center by the guys up at the Brick Yard Auto Zone. Keep up the great work and superb customer service!!!! Sincerely, Eddie Myers
5/ 5stars
by  
on February 26, 2015
I am new in the neighborhood I used them a few weeks ago and it was Great!
5/ 5stars
by  
on February 14, 2015
They got me in and out fast. Cody and Carrie treated me great!
5/ 5stars
by  
on February 4, 2015
I am always greeted with respect and the staff is always helpful and friendly
5/ 5stars
by  
on February 4, 2015
They got me right in and got my car done before the estimated time. I will always go back they were great.
4/ 5stars
by  
on February 3, 2015
I have no idea why I was asked to write a review of this place. We haven't been in that store since we moved to Arizona 1.5 years ago. However, back when we were using them on a regular basis, we were very happy with them.
1/ 5stars
by  
on February 2, 2015
I've had service here twice, and will never give my business to this location or Firestone again. The first time it took 2.5 hours to change brake pads (just pads nothing else) after being told it would be completed in under an hour and over 2 hours to mount and balance winter tires on new wheels (when I was told it would be completed in under an hour). Both times I was drastically misinformed about the amount of time service would take. As a result of the delay on the second service I ended up having to cancel a doctor's appointment and pay a rescheduling fee as a result. On the second service I specifically stated to the front desk employee the only service I wanted done was my winter tires mounted on the existing rims, balanced and placed back on the car, NOTHING ELSE. Despite this I watched the hood of my vehicle popped and the bay tech messing in the engine bay. I mentioned it to the front desk employee who took his time to, apparently for the first time, inform the bay tech not to do that. After waiting for more than 2 hours for service to be completed I paid and was told my wheel lock key was placed back in my car. Guess what? The packaging the wheel lock key was in was placed back in my car, but the lock itself was not returned to me. I suppose a small amount of fault can be found in myself for not verifying that it was in the package before leaving, but shouldn't I be able to trust your employees directly telling me my wheel lock key was placed back in my car, and not left sitting with the bay techs? Silly me for waiting to check until after I had driven home, then having to drive back to this store in rush hour traffic. Not to mention the bathroom is 3 feet from the waiting area and smells as if it hadn't been cleaned in weeks. I probably don't need to tell you how enjoyable of an experience it was being frustrated after waiting for much longer than anticipated and be constantly bombarded with the smell of human feces.
5/ 5stars
by  
on February 1, 2015
I was traveling through SLC and had visited 2 other shops that concerned me. Firestone employees professionally welcomed me and performed the vehicle repairs efficiently and on budget.
5/ 5stars
by  
on January 24, 2015
I have been using firestone service for years. Scale from 1to being lowest to ten being highest. I would give them a 9
5/ 5stars
by  
on January 24, 2015
Staff are consistently excellent every time for every reason I go to this specific location. Im 100% pleased. 3300 s. 900e. A++++!!!
4/ 5stars
by  
on January 23, 2015
Only reason why I don't give 4 stars is because you guys closed your location that was much more convenient and closer for me. Casey Orton is a top notch mechanic. Paired with Casey and Firestone's great service you can't go wrong.

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