Firestone Complete Auto Care: Your Source For Tires And Repairs At 3450 S General Bruce Dr In Temple

Ready to come in to your local Firestone Complete Auto Care on 3450 S General Bruce Dr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3450 S General Bruce Dr
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Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #353828 Managed by Chistopher Mancini

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll examine lights, wipers, belts, and more. Additionally, our team believes in delivering the best quality service possible, at affordable prices and quick turnaround times. Come in today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 47 Reviews
5/ 5stars
by  
on July 4, 2016
I have used Firestone in Temple many times. O.B. provides excellent customer service. Drew is an awesome mechanic and always provides trustworthy advice about my car.
1/ 5stars
by  
on June 3, 2016
Terrible return service!!!
5/ 5stars
by  
on May 25, 2016
5/ 5stars
by  
on May 16, 2016
they got me in late sat when I got a screw in my tire got me in and fixed me up and got me back on the road.
5/ 5stars
by  
on May 14, 2016
Professional, well organized staff... front desk & service technicians. They keep the customer apprised of what is happening... & what is needed. There was no 'high pressure' sales pitch for an added service.
5/ 5stars
by  
on December 23, 2015
I used them last month and was well pleased with the service.
4/ 5stars
by  
on December 23, 2015
The wait time was fast and the people were friendly and helpful.
5/ 5stars
by  
on October 24, 2015
They did everything i needed done in a timely matter! I was recommended from a friend because of their honesty. Highly recommended
5/ 5stars
by  
on October 17, 2015
Firestone is my home for vehicle service great service and I always recommend them to family and friends
5/ 5stars
by  
on October 9, 2015
I have btought multiple cars to them and they always fix it right the first time and great customer service
3/ 5stars
by  
on October 2, 2015
Firestone was fast and to the point, will use them again.
5/ 5stars
by  
on September 28, 2015
The guys at Firestone did an excellent job, were timely and made me feel important as a customer.
4/ 5stars
by  
on September 12, 2015
They did the job that I needed them to do and it was good.
5/ 5stars
by  
on August 27, 2015
Yes I used them on 8-25-2015 and so glad I did. Will be going back again im sure.
5/ 5stars
by  
on July 31, 2015
We went in for an alignment. We were greeted by Edjuardo; very nice and you could tell he really cared. The service was great; expectations were set, everything was explained and they met the time frame. Our car drives great.
5/ 5stars
by  
on July 14, 2015
I have gone to these good folks at Firestone of Temple for over 10 years. They do everything right, and if there ever is a problem after you leave, they get you right back in and correct it. I never have to worry about trusting them on mechanical work. Dora and company rock!
5/ 5stars
by  
on July 12, 2015
O D Brown gave EXCELLENT service when he recommended a tire inflator run by the car auxillary plug. I had experienced several flat tires due to road hazards in 2014. When I was having the tires serviced under my road hazard warranty, Mr. Brown recommended purchasing a plug in tire inflator to keep in my van for emergency use. Recently I once again had a flat tire. The purchased tire inflator was invaluable in inflating the tire enough to drive to the store and have it serviced. The care and attention given to me repeatedly speaks of how the Temple store runs and cares for their customers. This is the reason I keep coming back instead of going to the Harker Heights store (which is probably closer to my home). THANK YOU FOR EXCELLENT SERVICE
5/ 5stars
by  
on July 10, 2015
Never have bad service at the temple store. I started out at expert tire with Dora Johnson what a wonderful lady she is. She always made you feel at home when you whee in the store. Always happy and never ugly to her employees that I know if and they all liked working for her. The manager at the stafford Texas store mike hardly even tried to deal with a customer how sad. I had talked to all the employees there how they liked there job you should have seen the look on there faceses all they could say they only come to work to make a paycheck so they could pay there bills. You know that's a long 8 hours to put up with there boss and half the time the employees call in sick.
5/ 5stars
by  
on June 29, 2015
Excellent customer service, prompt, friendly, honest, and timely service. Would recommend to anybody. Online service is very user-friendly. I have now bookmarked Firestonecompleteautocare.com for I shall not be searching for any other auto shop when in need of auto service or repair. Thank you, Firestone!
5/ 5stars
by  
on June 9, 2015
These guys were very helpful. I had a ton of mud caked onto my tires and under the vehicle, which I was unaware of. They took extra time to fix that for me. Thanks a lot guys!
4/ 5stars
by  
on June 3, 2015
The service was good and prompt as was arranged and my wheel alignment went alright. The waiting lounge was crowded, noisy and unpleasant.
5/ 5stars
by  
on June 2, 2015
I had some damage to the underside of my car caused by debris on the road. It turned out to be major damage to the transmission involving an insurance claim. The insurance company was terrible - rude and non-responsive, but the guys at Firestone could NOT have possibly been any nicer or more helpful. From finding me a chair when the waiting room was full to letting me store the car in their parking lot for a week at no charge, they were just so nice and helpful. The ONLY bright spot in this awful situation. I would and will recommend them to everyone who needs minor automotive work done. The Firestone crew ROCKS!
4/ 5stars
by  
on May 26, 2015
Great timing and good customer service....little slow ar register. Thanks irene deholloz
5/ 5stars
by  
on May 24, 2015
Service was great and I didn't have to wait a long time.
1/ 5stars
by  
on May 22, 2015
Came in yesterday and found out there was a two hour wait before they could get to my car, so naturally I made an appointment for the following day at 11 am so I could get in and out in a more efficient time frame for me. I show up at 1030am, talk to the guys, sign the paperwork, and give them keys. At 1130 my car hasn't moved so I talk to one of the guys. He proceeds to tell me that it's like a dentist's office and that making an appointment just puts you up further in the que. So now it's an hour past my appointmentioned time and my car is STILL sitting in the parking lot. Like everyone else, I have things I need to get done today in addition to this, so now I'm going to be late for everything else I have to do today because this is important. I will be taking my business elsewhere from now on and I hope that this will inform people about how useless making an appointment at this location is.
5/ 5stars
by  
on May 12, 2015
A couple of guys and I were on the way to San Antonio for a next morning safety meeting, when my p/u truck broke down. Your employees were able to fix my truck and back on the road in an hour... These guys did such great job in getting us back on the road and i wanted to make sure they got my thank you! It meant so much to me for yall to get me fixed up so quick! Thank you,Thank you, Thank you! I cant say it enough! Jon
5/ 5stars
by  
on May 10, 2015
They did a really good job on my car and I'm happy
5/ 5stars
by  
on May 4, 2015
I have been going to Expert Tires and Firestone in Temple for years and have always received excellent service. Dora has been my contact there for years. However, I understand she was transferred. I hope she received a promotion. She deserved one. I don't remember who waited on me last time. They also did an excellent job. In fact when my daughter dropped me off she was having a minor problem with her truck which one of the servicemen assisted her with, and they did not charge her. Keep up the good work
1/ 5stars
by  
on April 18, 2015
I was renewing my state inspection and that was it.. I waited 2 hours to be told that it had been completed but I needed to replace a bulb in my tail light to pas inspection my papers sat there for at least an hour or so before they let me know the issue then I waited another 30 or so minutes before they finished. I was not in a hurry but 2 hours for a state inspection. The gentle men at the counter were very professional but turn around time and communication could use some work.
5/ 5stars
by  
on April 15, 2015
I came in with a dead battery & was expecting to wait awhile since there were a few people ahead of me & all bays were full. To my surprise Dora squeezed me in & Shaq got me back on the road quick with a new Interstate Battery. Sadly I came to find out Dora is being transferred to Fort Hood, I'll miss her.
5/ 5stars
by  
on April 12, 2015
From my initial call for an appointment to my last contact (picking up the car and paying the bill) each person I dealt with was absolutely wonderful.
5/ 5stars
by  
on February 27, 2015
We always get great service from the Firestone in Temple, Texas. Bob, Dora and the gang have always taken care of us, and I'm sure will continue to do the same. If we have any problems at all, we know it will be taken care of. NO PROBLEM!!
5/ 5stars
by  
on February 26, 2015
The flat tire I had repaired made the car wobble. It seems to be working okay now. My only negative comment was that the TV station on the lobby TV was from Bryan. It should have been on a Temple station or a National station.
5/ 5stars
by  
on February 26, 2015
I have used expert tire service for a long time and it is a lot of the same people and same great service with both.
5/ 5stars
by  
on February 25, 2015
I'm a returning customer of theirs. They are worth me driving to Temple to work on my vehicle.
5/ 5stars
by  
on February 13, 2015
I can depend on Dora to know what needs to be done and makes sure it is done correctly!
5/ 5stars
by  
on February 6, 2015
I always go to Firestone for my car services.. Trust them completely.. Always good service!
5/ 5stars
by  
on February 3, 2015
Have worked with Firestone in Central Texas for many years and been very satisfied with there customer service and auto care products and service. Highly recommend them to my fellow consumers.
1/ 5stars
by  
on February 2, 2015
We took the car in for repairs. Water was leaking. Car was over heating. They charged us over $1,000. Less than a week later it was doing the same thing. Tookbit back to them and was told now it is something else. Would cost another $1,000. Told them no thanks. Won' t have work done there again or recommend them for anything other than tires or oil changes.
4/ 5stars
by  
on February 2, 2015
Work was completed properly. The amount of time required to complete the work was longer than expected.
5/ 5stars
by  
on February 1, 2015
I've used Firestone in Temple a few times and have always had great experiences. The customer service is excellent and the waiting area is very clean and well kept. They try to accommodate everyone and get you in and out as fast as possible. I would highly recommend their services if you are in need of any auto maintenance.
5/ 5stars
by  
on January 26, 2015
Thanks Dora you always take care of me and my girls thanks Dora you are awesome
1/ 5stars
by  
on January 25, 2015
I have been taking my car (Ford Explorer 2014) since I purchased it back in Jan 2014 to get my oil changes at your Temple location. I only put in what your store recommended and it was the wrong oil the entire time. I had my husband take it this time because I didn't have the time and he noticed it. He went to a different Oil place Gorilla in Temple who recommended the correct oil without him telling what typle. All your store had to say was, "that is what type of oil that isrrecommended" which is incorrect. After researching and we have vetified in our manual you have been using the wrong oil!!!
5/ 5stars
by  
on January 24, 2015
I was shopping for tires and had been to Discount tires web site but they didn't have the tires I was hoping to purchase in stock. So I went to Firestone's site and found similar tires same mileage rating and warranty for a little less. I had purchased a lifetime wheel alignment for the vehicle years ago. So once the tires were replaced, a wheel alignment was performed. Plan on leaving the vehicle and come back to pick up once it's done. Great deal. Thank you.
5/ 5stars
by  
on January 23, 2015
Every time I needed assistance, I've used Temple Firestone. I moved to Austin and I still continue to use Firestone.
5/ 5stars
by  
on January 23, 2015
I have lifetime alignment for all 3 of my cars. Firestone always goes above and beyond servicing my vehicles. I would never consider going anywhere else!
5/ 5stars
by  
on January 22, 2015
Great service with friendly honest staff. I will be back for routine maintenance.

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