Car Tires And Services At 3815 Highway 6: Firestone Complete Auto Care In Sugar Land

Welcome to Firestone Complete Auto Care at 3815 Highway 6! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3815 Highway 6
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #26522 Managed by Stephen James

HOLIDAY HOURS

Please note our hours for Easter

  • 04/16 Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, suspension, the battery, and more. Plus, we're dedicated to offering the most consistent service on the market, at unbeatable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.3 of 5) - 28 Reviews
    5/ 5stars
    on April 14, 2016
    Always use Firestone for oil change, tires.
    2/ 5stars
    by  
    on December 18, 2015
    Firestone first diagnosed and repaired a water pump and timing belt on my car. During the repair they over torqued the thermostat housing that later cracked, requiring addition repairs. Then they said there was an oil leak, so they dye tested to determine the leak location, they determined it was the valve gasket. Five reworks on that same repair it still leaks. Time to find a new service organization.
    5/ 5stars
    by  
    on December 12, 2015
    Front suspension was properly fixed in a timely manner.
    5/ 5stars
    by  
    on November 19, 2015
    Went in for a alignment that was supposedly done correctly by the dealership. The tech at Firestone found that it was still off and adjusted to manufacturer specs. I have never had a car track so perfectly....best alignment work I have ever had done.
    4/ 5stars
    by  
    on November 12, 2015
    Had tires sent to this location to be installed. Pretty good experience for my first time at new shop. No complaints, ended up going with the lifetime alignment, so we will see how it goes in the future.
    5/ 5stars
    by  
    on October 31, 2015
    I had my car repair done a week ago, & I could not be happier.
    5/ 5stars
    by  
    on October 11, 2015
    Great service! We use them for our personal and business vehicles.
    4/ 5stars
    by  
    on October 8, 2015
    service was great quick and fast. I will complain that the gentleman who called me that was not very nice. I said thank you multiple times and he never said welcome. then I then said thank you sir and he just hung the phone up. not really sure if he was having a bad day or not.
    2/ 5stars
    by  
    on October 2, 2015
    I visited the Sugar Land branch last September. Although staff is helpful, they need to work on their attitude!
    5/ 5stars
    by  
    on August 19, 2015
    my car had multiple issues , and they fix it right on that one visit .
    5/ 5stars
    by  
    on August 6, 2015
    They are quick and helpful Very friendly and explain what needs to be done
    4/ 5stars
    by  
    on April 23, 2015
    Our car broke down on our trip back to Dallas (from Corpus Christi) and we were stuck in Sugar Land from Sunday afternoon to Tuesday evening. Needless to say, although it was a very stressful experience with having to stay in hotels for 2 nights while waiting on the car to be fixed, the staff at Firestone, particularly Stephen James went out of their way to make the experience as pleasant as possible. My wife and I were offered rides by Mr. James to and from the hotel and he even covered the bill for our dinner the day we got our car back because he knew we still a long drive back to Dallas that evening. Despite our troubles, the car was fixed, we made it back to Dallas safely and the car continues to run smoothly to this day with no further issues. I'm sure that years from now my wife and I will always remember this car experience but more importantly we will also remember the extra effort given by Mr. James and his staff in turning a difficult situation into a memorable one.
    5/ 5stars
    by  
    on April 23, 2015
    I came in with a mysterious rattle they located and fixed it quickly and cheaply and I was back on the road. Customer service was great and I feel they are honest in their analysis of service needed.
    5/ 5stars
    by  
    on April 23, 2015
    Excellent and fast service. Professional advice. Explanations are easy to understand.
    5/ 5stars
    by  
    on April 20, 2015
    Very efficient and friendly. The staff was very professional. Every one seems to take a liking to there job and servicing there customers. I felt like i was number 1 in there eyes.
    5/ 5stars
    by  
    on April 19, 2015
    When they say " done right the first time " ; that's exactly what's gonna happen .
    5/ 5stars
    by  
    on April 17, 2015
    I am very please with the service I received at the Firestone Sugar Land location.
    5/ 5stars
    by  
    on February 26, 2015
    My most recent experience was just a rotation of tires. The employees had my Yukon in and out short of an hour, with almost no notice that I was coming!
    5/ 5stars
    by  
    on February 3, 2015
    Total satisfaction on all services. One service trip does not represent my total satisfaction. Last year's services required oil filter changes, flushes, new tires, alignments several trips to do 100,000 miles maintenance.
    5/ 5stars
    by  
    on January 27, 2015
    I have had cars inspected and oil changes done. I have never been pressured to have a 'injection cleaning' done to improve gas mileage. The staff has always shown respect and I have been in the center when they have been explaining issues to others and the professionalism is unmatched.
    5/ 5stars
    by  
    on January 27, 2015
    I bought my tires from Firestone. Service was excellent! Service man was very friendly and made sure I got a great set of tires.
    2/ 5stars
    by  
    on January 27, 2015
    I've been using Firestone for over 20 years. Steven James has been fair and helped me on a number of occasions. However, he's the only one who quotes fairly. It seems their pricing for normal repairs has become excessive. I was recently quoted $350 for an alternator replacement. I was able to purchase from Auto Zone and replace myself for under a $100. $250 labor charge for a 30 minute job is excessive. I'll buy tires and service them at Firestone, but normal repairs will no longer be done there.
    5/ 5stars
    by  
    on January 26, 2015
    The manager does a great job making sure all is right. Never feel pressured or think that they are trying to do more than is necessary.
    5/ 5stars
    by  
    on January 25, 2015
    Wanted my car fixed right; they're were specials and promos to get my car back to tip top shape! Wesley was awesome and patient and explained everything very well!!
    5/ 5stars
    by  
    on January 25, 2015
    I had a bad tire- all the tires were balding and one had gone totally flat. The service team repaired the tire, and advised to get a new set. They are the greatest.
    4/ 5stars
    by  
    on January 25, 2015
    the people in this station are friendly , open Sunday is convenient, I go to this location for service more than 10 years.
    1/ 5stars
    by  
    on January 24, 2015
    SPENT ALMOST $1000 TO FIX HEATER, WHICH WAS NEVER FIXED. AND THEN QUOTED FOR INDICATOR SWITCH FOR ABOUT $300 PLUS WHICH WILL PROBABLY FIX THE HEATER. FIRESTONE CAN'T FIX YOUR CAR RIGHT THE FIRST TIME. THEY'LL SAY YOU NEED TO REPLACE PARTS THAT YOU DON'T NEED TO REPLACE. I WILL NEVER USE THEM AGAIN!!!
    2/ 5stars
    by  
    on January 22, 2015
    Used them a few months ago but would not go back they are to slow

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