Car Tires And Services At 3815 Highway 6: Firestone Complete Auto Care In Sugar Land

Welcome to Firestone Complete Auto Care at 3815 Highway 6! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3815 Highway 6
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #26522 Managed by Stephen James

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, suspension, the battery, and more. Plus, we're dedicated to offering the most consistent service on the market, at unbeatable prices and a quick wait time. Visit our location today or plan your appointment online or by calling (281) 201-0725.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 28 Reviews
5/ 5stars
on April 14, 2016
Always use Firestone for oil change, tires.
2/ 5stars
by  
on December 18, 2015
Firestone first diagnosed and repaired a water pump and timing belt on my car. During the repair they over torqued the thermostat housing that later cracked, requiring addition repairs. Then they said there was an oil leak, so they dye tested to determine the leak location, they determined it was the valve gasket. Five reworks on that same repair it still leaks. Time to find a new service organization.
5/ 5stars
by  
on December 12, 2015
Front suspension was properly fixed in a timely manner.
5/ 5stars
by  
on November 19, 2015
Went in for a alignment that was supposedly done correctly by the dealership. The tech at Firestone found that it was still off and adjusted to manufacturer specs. I have never had a car track so perfectly....best alignment work I have ever had done.
4/ 5stars
by  
on November 12, 2015
Had tires sent to this location to be installed. Pretty good experience for my first time at new shop. No complaints, ended up going with the lifetime alignment, so we will see how it goes in the future.
5/ 5stars
by  
on October 31, 2015
I had my car repair done a week ago, & I could not be happier.
5/ 5stars
by  
on October 11, 2015
Great service! We use them for our personal and business vehicles.
4/ 5stars
by  
on October 8, 2015
service was great quick and fast. I will complain that the gentleman who called me that was not very nice. I said thank you multiple times and he never said welcome. then I then said thank you sir and he just hung the phone up. not really sure if he was having a bad day or not.
2/ 5stars
by  
on October 2, 2015
I visited the Sugar Land branch last September. Although staff is helpful, they need to work on their attitude!
5/ 5stars
by  
on August 19, 2015
my car had multiple issues , and they fix it right on that one visit .
5/ 5stars
by  
on August 6, 2015
They are quick and helpful Very friendly and explain what needs to be done
4/ 5stars
by  
on April 23, 2015
Our car broke down on our trip back to Dallas (from Corpus Christi) and we were stuck in Sugar Land from Sunday afternoon to Tuesday evening. Needless to say, although it was a very stressful experience with having to stay in hotels for 2 nights while waiting on the car to be fixed, the staff at Firestone, particularly Stephen James went out of their way to make the experience as pleasant as possible. My wife and I were offered rides by Mr. James to and from the hotel and he even covered the bill for our dinner the day we got our car back because he knew we still a long drive back to Dallas that evening. Despite our troubles, the car was fixed, we made it back to Dallas safely and the car continues to run smoothly to this day with no further issues. I'm sure that years from now my wife and I will always remember this car experience but more importantly we will also remember the extra effort given by Mr. James and his staff in turning a difficult situation into a memorable one.
5/ 5stars
by  
on April 23, 2015
I came in with a mysterious rattle they located and fixed it quickly and cheaply and I was back on the road. Customer service was great and I feel they are honest in their analysis of service needed.
5/ 5stars
by  
on April 23, 2015
Excellent and fast service. Professional advice. Explanations are easy to understand.
5/ 5stars
by  
on April 20, 2015
Very efficient and friendly. The staff was very professional. Every one seems to take a liking to there job and servicing there customers. I felt like i was number 1 in there eyes.
5/ 5stars
by  
on April 19, 2015
When they say " done right the first time " ; that's exactly what's gonna happen .
5/ 5stars
by  
on April 17, 2015
I am very please with the service I received at the Firestone Sugar Land location.
5/ 5stars
by  
on February 26, 2015
My most recent experience was just a rotation of tires. The employees had my Yukon in and out short of an hour, with almost no notice that I was coming!
5/ 5stars
by  
on February 3, 2015
Total satisfaction on all services. One service trip does not represent my total satisfaction. Last year's services required oil filter changes, flushes, new tires, alignments several trips to do 100,000 miles maintenance.
5/ 5stars
by  
on January 27, 2015
I have had cars inspected and oil changes done. I have never been pressured to have a 'injection cleaning' done to improve gas mileage. The staff has always shown respect and I have been in the center when they have been explaining issues to others and the professionalism is unmatched.
5/ 5stars
by  
on January 27, 2015
I bought my tires from Firestone. Service was excellent! Service man was very friendly and made sure I got a great set of tires.
2/ 5stars
by  
on January 27, 2015
I've been using Firestone for over 20 years. Steven James has been fair and helped me on a number of occasions. However, he's the only one who quotes fairly. It seems their pricing for normal repairs has become excessive. I was recently quoted $350 for an alternator replacement. I was able to purchase from Auto Zone and replace myself for under a $100. $250 labor charge for a 30 minute job is excessive. I'll buy tires and service them at Firestone, but normal repairs will no longer be done there.
5/ 5stars
by  
on January 26, 2015
The manager does a great job making sure all is right. Never feel pressured or think that they are trying to do more than is necessary.
5/ 5stars
by  
on January 25, 2015
Wanted my car fixed right; they're were specials and promos to get my car back to tip top shape! Wesley was awesome and patient and explained everything very well!!
5/ 5stars
by  
on January 25, 2015
I had a bad tire- all the tires were balding and one had gone totally flat. The service team repaired the tire, and advised to get a new set. They are the greatest.
4/ 5stars
by  
on January 25, 2015
the people in this station are friendly , open Sunday is convenient, I go to this location for service more than 10 years.
1/ 5stars
by  
on January 24, 2015
SPENT ALMOST $1000 TO FIX HEATER, WHICH WAS NEVER FIXED. AND THEN QUOTED FOR INDICATOR SWITCH FOR ABOUT $300 PLUS WHICH WILL PROBABLY FIX THE HEATER. FIRESTONE CAN'T FIX YOUR CAR RIGHT THE FIRST TIME. THEY'LL SAY YOU NEED TO REPLACE PARTS THAT YOU DON'T NEED TO REPLACE. I WILL NEVER USE THEM AGAIN!!!
2/ 5stars
by  
on January 22, 2015
Used them a few months ago but would not go back they are to slow

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