on March 21, 2016
Absolutely the best service ever.
on December 18, 2015
I just needed a filter for my car. When I called they said they didn't have it in stock but they could get it for me. By the time I got there everything was there and ready to go.
on December 15, 2015
came in to see what was up with my car and was charged $100 to tell me there was probably an air leak.
on October 31, 2015
I just used them today and my car is like new again
on October 30, 2015
I bought four new tires after experiencing a flat. I asked that the spare and all pieces for the jack to be put away properly. They were left out in the trunk. I am missing the Audi cover that goes over the lug nuts.
on September 16, 2015
I used today and happy! They were pleasant and quickly solved my issues.
on September 11, 2015
I used them for an oil change and they replaced a belt on my engine. I was given excellent customer service and my vehicle was ready when promised.
on September 10, 2015
Fast, friendly, gave me a great discount.....would recommend to anyone
on August 12, 2015
I personally prefer to use this location over the locations on the military installations here local. Have used them since my retirement in 2012. I have been lucky enough each time to have spoken with a Store manager each visit, there was recently a visit with my Uncle where the Manager saved us quite a bit of money on a new battery; unknown to my Uncle was still under warranty. Instead of just selling us a new battery, he punched a couple of buttons on his magic box, made a phone call and found a location where the battery could be replaced free of charge, what a guy!!! Fast forward to 11 Aug 2015, my battery needs to be replaced purchased from Firestone, still has warranty go in to replace it, a different salesman tells me the replacement battery with my warranty in tact will cost considerably more than the original price I paid; say it aint so, and the reason for that is the prices at Firestone on a Military installation are lower than prices at Firstone locations not on Military installations, I'm not lying he really told me this, I kow what I will do I'll come back the next day and maybe things will change. I went and things were different, I no longer have a warranty on my battery and the price will will probably change....and the store manager won't be back until tomorrow, aaaw schucks, rating would have been higher based on previous experiences and to be fair I will continue to post favorable experiences and not only the ones that burn my britches ........to be continued.
on August 8, 2015
See comment above. All went well. Ihave been a Firestone customer for three decades.
on July 12, 2015
My daughter left car there for oil change and tire rotation on a Saturday. Couple hours later we were driving by Firestone and stopped in to see if car was ready. They said it would be in 15 minutes so I left my daughter there to wait and drove on home (25 minutes away). She called 45 minutes later to say they had forgotten to rotate tires and when they put it on the lift it broke and her car is stranded in the air until at least Monday when repair man can come out. She was there for probably 3 hours trying to get rent car by them to no avail and ended up walking home after buying some groceries. Now she is trapped with no car and I have to go get her tomorrow for her to borrow my wife's car to get to work by 6;30 am Monday. It will be interesting to see how they take care of this in the end. All this drama by Firestone to take advantage of $20 coupon for a job that should have taken less than an hour. They also told her the lift had broken previously. While waiting she could hear staff dropping the f-bomb discussing how to handle the problem.
on July 7, 2015
Trusted, reliable service each time we bring our vehicles in for basic maintenance.
on February 4, 2015
I have used this location for prior oil changes and needed repairs. Appointments have been made and kept. Work has always been done in a professional manner and the employees always answer any questions I have. The fact that they can go back to see what prior work they have done on my vehicle is always helpfu.
on February 3, 2015
Yes, I did use them again recently and was fully served and satisfied.