Firestone Complete Auto Care: Your Source For Tires And Repairs At 16633 San Pedro Ave In Hollywood Park

Come in to your nearest Firestone Complete Auto Care at 16633 San Pedro Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

16633 San Pedro Ave
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #678856 Managed by David Carrasco

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check oil level, headlights, the battery, and more. Plus, our team believes in giving you the best service possible, at unbeatable prices and a quick wait time. Visit our location today or schedule an appointment by phone or online.

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Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 41 Reviews
5/ 5stars
by  
on April 27, 2016
Great service, these guys Rock!!
1/ 5stars
by  
on December 13, 2015
I am a loyal Firestone customer, however I was not satisfied with my service at this location. I went in for a oil change and it look 15 minutes before someone acknowledged my presence. After my service was complete they failed to reset my oil status in my car and did not place a sticker in the windshield once the service was complete. I love Firestone but the service they provided at this location is of low quality and will not be visiting this location again.
1/ 5stars
by  
on December 10, 2015
When i first got there the guy David saw me about 20 minutes later he said he would be right with me. 15minutes later i had to interrupt him from leaving the front office and tell him what was going on....he said it would take about 1-2 hours to even get to my car and i understood but when i came back to see if my car was done and it was it was just sitting there for roughly 20 minutes. I kept trying to pay so i could get out of there i had been there from 11 am till 2 and they gave me a run down of what's wrong with my car and they kept saying oh its in real bad shape there's so much rust and they kept going on and on about it...i started to get checked out by someone and he answered the phone and was on it for 20 minutes and totally ignored me then david walks back in and finally gives me the keys.....they made a 2 hour trip into a 3 hour stay. and i had two irritated children with me so that made the stay even worse! They didnt even explain anything to me they said a couple things that were wrong, i had ask my dad what everything was!
3/ 5stars
by  
on November 14, 2015
Although I scheduled an appointment, they seemed irritated that I added to their heavy workload. Only after I told them I was going to leave, did they finally address my vehicle needs. The oil change took over an hour.
5/ 5stars
by  
on November 12, 2015
simple; awesome service. friendly, pragmatic and prompt
1/ 5stars
by  
on November 11, 2015
I was charged $90 for them to "discover" a leak in my breather hose and tell me there was nothing they could do. After returning to my usual mechanic he told me there was no leak, they left a hose disconnected from the breather hose. He then showed me what the actual problem was, a valve was stuck. Something that Firestone didn't mention at all
3/ 5stars
by  
on November 6, 2015
Went in for a oil change and I will not go back to that location again
5/ 5stars
by  
on October 18, 2015
Took my truck in for an alignment and tire rotation after hitting a huge pot hole. The staff was knowledgeable, courteous, and did not try to upsell me for anything I did not need. Nice change to deal with honest people who seemed to care about fixing their customers' problems over making a buck.
5/ 5stars
by  
on October 6, 2015
Love Firestone!! I take my car here every 3 months for an oil change, tire rotation, and a balance. The techs are very friendly and they get the job done quickly. I also like that they have free Wi-Fi. I take my laptop and get work done while I am waiting.
5/ 5stars
by  
on September 30, 2015
.i am extremely pleased with the courteous and informative staff. Good prices! I'll definitely be back.
3/ 5stars
by  
on September 13, 2015
the guy at the front said it was going to be 2 hours and it took over an hour longer :-/
2/ 5stars
by  
on August 25, 2015
I have used this location on a number of times. They are not friendly and give you a run around about how long it will be for them to get to you car. Had to leave car and come back next day. only had 1 call about my car bring ready or what it needed.
4/ 5stars
by  
on August 20, 2015
Great service and very willing to work put an economical charge
5/ 5stars
by  
on July 7, 2015
Fast, friendly, reliable and HONEST service. Made me feel at home and at ease with the many questions I asked. They took the time to explain and show me how or what they were going to do. Their prices beat everyone else I had been to.
5/ 5stars
by  
on June 28, 2015
Went for an oil change. All the guys there did a great job.
5/ 5stars
by  
on June 22, 2015
I experienced a nail-in-tire-sidewall problem, and George and Crystal provided good advice to get me rolling again.
5/ 5stars
by  
on June 15, 2015
speedy service! the technician even clarified any questions I had regarding my bill.
4/ 5stars
by  
on June 12, 2015
Thr service is ok. Its location is convinient to me.
1/ 5stars
by  
on May 29, 2015
I stopped by early friday morning for a simple oil change and was quoted an hour and a half and they would call me when it was ready, Two hours later when I had not recieved a call I came back and my car still hadnt moved, when I ask the man at the desk how much longer he said it was still going be another hour and a half, I asked him if they had forgotten my vehicle and he stated it was just very busy, what I dont understand is if it was going to take longer than his initial quote, why not call to inform me? An oil change should not take 4 hours when i had arrived so early, plus customers who had arrived after me left before me. I just felt completely forgotten.
5/ 5stars
by  
on May 28, 2015
Great flexibility. Expert presentation of tire choices
1/ 5stars
by  
on May 28, 2015
I went to fire stone for a engine light on, spent $400+ I was told that the issue was corrected, but no more than a week later it came back on. Very unsatisfied never again, I would not recommend this place to my worse enemy, thx for ripping me off.
5/ 5stars
by  
on May 16, 2015
This morning I purchased 4 Bridgestone Turanza Plus tires from the location. David and his team were very knowledgeable about the tire and made my tire buying experience stress free. Great work....I'll be back.
5/ 5stars
by  
on May 15, 2015
Replaced headlight. Fast and reasonably priced. Have had really good luck with them over the years.
5/ 5stars
by  
on April 28, 2015
I would use them again and service was outstanding ; a lot of people use them here
4/ 5stars
by  
on April 19, 2015
Firestone completed the work on my car in a timely manner. Car repair was completed without delays.
5/ 5stars
by  
on February 26, 2015
Returned to Firestone after many years and I'm glad I did.
5/ 5stars
by  
on February 26, 2015
I've been using this firestone for my tire and service needs for 14 years. Always professional and always stand by their work
5/ 5stars
by  
on February 26, 2015
I have been a customer for 5 years now and will not go anywhere else for tires. they always treat me fair and go above and beyond for their customers.
5/ 5stars
by  
on February 26, 2015
I always take my vehicles here the service is excellent and the customer service is just 5+ stars
5/ 5stars
by  
on February 25, 2015
The work was accomplished quickly and correctly. I brought a book with me expecting a two hour wait. I was gone 50 minutes later.
5/ 5stars
by  
on February 12, 2015
This is my one stop for both cars. I have trust in the work they provide and the service is great.
4/ 5stars
by  
on February 6, 2015
I have used them for 30 years! Very dependable service!
5/ 5stars
by  
on February 3, 2015
The team at Hollywood Park are great!! They are professional, Courteous, and extremely knowledgeable. They go out of their way to assist the customer. Several of their Customer Service Reps are bi-lingual and often speak Spanish to better assist their Spanish speaking clients, I have never seen that in any other store in San Antonio.
5/ 5stars
by  
on February 2, 2015
David and his staff are very friendly and their automobile expertise is quite obvious. That is the reason why I have been a loyal customer for over 15 years.
5/ 5stars
by  
on January 27, 2015
We went for oil change and left with new tires . We were told about tire sale so we took them up on sale. Staff is always very nice to us. We have been customers for over 10 yrs now .
5/ 5stars
by  
on January 27, 2015
Firestone has taken care of my Jeep Liberty since the day I bought it in 2003, and it still runs great! I wouldn't trust my vehicle service to anyone else! :-)
5/ 5stars
by  
on January 23, 2015
We damaged a tire that went flat and combined with a questionable sidewall on another tire, we went to our local Firestone store and presented our problem to Dan the manager. (We have dealt with this individual before and trust his inputs.) He recommended to replace all 4 tires with Firestone's Distination" type tire as they were on sale (buy 3 get the 4th one free) as the tires on our SUV had 30,000 miles on them. We also requested he check the cranking amps on the battery as it starting to drag in the morning. As it was already late in the day and we weren't stranded, we allowed them to keep the vehicle overnight. We received 4 new tires and a new battery was installed 1st thing the next morning. We were able to put the bill on our Firestone credit card for the 6 month payoff/ no interest option. All in all, another hassle free visit. Ray
5/ 5stars
by  
on January 23, 2015
I was there this week for an oil leak. The problem was quickly diagnosed and fixed. I was very happy with my service.
5/ 5stars
by  
on January 23, 2015
I have used them repeatedly for various cars for a variety of services.
2/ 5stars
by  
on January 23, 2015
Actually purchased new tires about a year ago and within the first month or two, I had two of them go flat; one had a screw, the other shredded Dom the inside (scary!). A third tire, I had tested at a dealership because this location refused to believe the tire as bad; in which it still is and I pray everyday that I don't ever have a blowout. I still go in and will go back almost weekly to have an alignment because my vehicle vibrates/shakes badly at 55 to 60 mph. This location states there's nothing wrong with the alignment. I tell them to do a rotation and balance, again, to no avail. I know it's the tire that is bad and I'm not happy because they've done a tire test but won't acknowledge nor accept the fact that the tires I originally purchased were BAD! I've been a Firestone customer for a very, very long time; with multiple vehicles. So to get with this location to not be taken seriously is very disappointing. I go for routine maintenance but don't ever plan on buying tires from Firestone again.
5/ 5stars
by  
on January 22, 2015
Superb customer service! Caring and professional staff.

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