Car Tires And Services At 100 E Old Settlers Blvd: Firestone Complete Auto Care In Round Rock

Come in to your nearest Firestone Complete Auto Care at 100 E Old Settlers Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

100 E Old Settlers Blvd
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #599239 Managed by Justin Collins

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll check oil level, headlights, the battery, and more. Additionally, we're devoted to providing the best auto repair possible all at reasonable prices and a short waiting time. Visit our location today or plan your appointment online or by calling (512) 777-4237.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 34 Reviews
5/ 5stars
by  
on August 21, 2016
I was a bit hesitant because of the mixed reviews. My experience exceeded all my expectations. John kept me informed through the service and the work was completed 2 hours before the stated time.
5/ 5stars
by  
on August 21, 2016
Great atmosphere. Inspires customer loyalty.
5/ 5stars
by  
on August 17, 2016
great service, no BS just plain good old fashion service. Josh will make it happen.
5/ 5stars
by  
on July 24, 2016
Jason and Daniel were spectacular in ensuring my truck was repaired correctly and dependable for me to drive the 100+ miles round trip to work 4 days a week. To reassure me they took the time to run an additional test in front of me so I could have peace of mind as well. At the last minute they even decided to change the thermostat just to be sure I don't end up on the side of the road. I appreciate their dedication and caring attitudes to make sure they gave me quality repair work and honest feedback.
5/ 5stars
by  
on July 21, 2016
Josh was very helpful and friendly! Thank you!
5/ 5stars
by  
on June 29, 2016
Randy was exemplary in providing customer service this week. My vehicle was ready less than an hour and I didn't have to wait in line the entire time I spent at this Firestone.
5/ 5stars
by  
on April 13, 2016
Very happy with our service/repair. The quote given was exactly the amount charged. The staff was friendly and explained everything in detail. The service from start to finish was excellent. We have used Firestone for many repairs and maintenance and are always satisfied. I would highly recommend Firestone Old Settlers Round Rock TX for your car repairs and maintenance.
5/ 5stars
by  
on March 24, 2016
5/ 5stars
by  
on December 24, 2015
I found nails in two of my tires and needed to have all four replaced. It was right before Christmas so they were extremely busy, but the GM walked me through my options and assured me they would have the tires replaced the same day. He didn't talk down to me like so many other car people. He was personable and chatted with me while I waited for my car. As promised, my car was done in a couple hours and I was on my way. I won't go anywhere else for tires.
4/ 5stars
by  
on December 9, 2015
Good job on my oil change. Courteous and friendly. Knowledgeable about the needs of my car.
5/ 5stars
by  
on November 13, 2015
I recently discovered a screw in one of my tires on my truck. I made an appointment with this Firestone store to have the screw removed and have the tire patched. I dropped of my truck in the morning and agreed to pick up later in the day. When I went to pick up my truck I was told the tire had been patched and that owed nothing for the service. When I asked why it was free, the gentleman explained that Andrew had covered it under their "fix a flat" program. I am not a frequent customer of this store and did not buy my aftermarket tires from them. They just fixed it for free! Thank you Andrew and the rest of the guys at the Round Rock store! I will be using this story for my future automotive needs!
5/ 5stars
by  
on October 5, 2015
Very polite and understanding and respectful! As woman that is very important to me. They did not treat me as a lower or dumber customer. They even made accommodations for me when he realized I didn't have anyone to pick me up. I know he can't do that all of the time but I really appreciated the extra effort. I would send business there all of the time now.
5/ 5stars
by  
on September 24, 2015
I used them this Tuesday and the service was exemplary provided by the GM Jason and Technician Matthew. They are the greatest team to communicate and have your expectations of auto care service completed with exemplary results. I highly recommend you to ask for Jason and Matthew to listen to you and give you the best advise and prices along with a realistic time to complete the service.
5/ 5stars
by  
on September 20, 2015
A few weeks ago I bought two (2) new tires and had my oil changed. Well upon returning home I noticed an oil leak under my vehicle, I got a little up set. I called and talked to Jason the manager, he said to bring it in and they would check it out for me. Well turns out it was just a thread on my oil pan bolt, it was old enough to have a new one installed. They changed my oil again, ( at no extra charge) installed a new oil pan bolt, and offered me a free oil change for the next go-round. I feel like I was dealt with professionally and I am very pleased with the service offered me. Thanks to the pros and a great manager, they have convinced me that this is the place to go for tires and auto repairs. Thanks a lot, ya'll did a great job.
5/ 5stars
by  
on September 17, 2015
I used them this week and received exemplary customer service.
5/ 5stars
by  
on September 14, 2015
Very professional and told me exactly what I needed and didn't try to feed me any nonsense
5/ 5stars
by  
on September 3, 2015
I had a blowout of my right rear passenger tire going 85 down MOPAC in Austin. AAA came and got me back on the road with my spare, allowing me to pull in to Firestone (Round Rock) approximately 3:45 p.m. Long story short, Jason and his crew explained the cause, as well as the "ring of death" and had me back on the road by 5:30 p.m. Amazing group!
5/ 5stars
by  
on August 29, 2015
I had my truck being serviced two days ago and Jason Z. was so helpful in explaining what they had done and telling me what I could do to save money for my next service. He was so friendly and I did not feel like he rushed his conversation with me but actually spent time explaining the specials. Thank You Jason Z.
5/ 5stars
by  
on July 1, 2015
Jason is an absolutely exceptional Service Advisor. He went way above and beyond my expectations yesterday. It happened to be pouring down rain with water traveling in through the front door when I was there during probably the busiest time I could have walked in and I witnessed him get soaked to go get a ladies umbrella out of her car and then even went back out to her car so he could bring her car upfront to her so she wouldn't have to run across the parking lot in the flooding sideways rain. You just don't see that kind of courtesy or chivalry anymore now a days. I have been using Firestone for many years now and have never experienced such wonderful customer service at any of the locations. Jason made me feel like I was their #1 customer and every single employee that came up front had such positive attitudes and they all seemed to enjoy being there. It was so great to see such positive vibes in such a fast paced industry. I will definitely be keeping my business with Firestone for years to come and would be happy to give recommendations especially for the Round Rock location.
5/ 5stars
by  
on June 22, 2015
Truck rides way better than it did before. They only performed what needed to be done.
5/ 5stars
by  
on June 16, 2015
I needed new tires and when I arrived I could tell the place was extremely busy. Jason is an awesome example of someone being able to show how professional he is in this type of situation. He was courteous and explained what was needed, cost etc. The overall experience was wonderful. Being able to pay the tires out in 6 months interest free is a real plus!
5/ 5stars
by  
on June 12, 2015
The service was above and beyond! They got me out fast!
1/ 5stars
by  
on June 5, 2015
I dropped my vehicle off on 5/29 at 7:30am for a tire repair (screw in tire.) I received a call at 10:30am that the tire could not be repaired and would need replacement at the cost of $190 for 1 tire! That was an outrageous price for a standard tire. It wasn't until I asked to put on the spare instead so that I could take it to another tire place to have a replacement that they offered to "get the price down" to $104. I felt like it was a intentional overcharge. There is no way that 1 tire should cost nearly $200. I will not be returning to this store.
4/ 5stars
by  
on May 3, 2015
Just wanted to tell what great group of people you have here at this location. If you need a set of tires on a Sunday,they can take care of you. PS. Thanks for being there.
5/ 5stars
by  
on April 30, 2015
The Store Manager Jason Rocks very helpful and respectful
5/ 5stars
by  
on April 21, 2015
Long time customer, needed new tires and they had them at a real good $$$.
5/ 5stars
by  
on January 28, 2015
Great, timely service with good, positive attitude.
5/ 5stars
by  
on January 27, 2015
I have used this shop for all of my automotive needs for the past five years. They have consistently repaired and maintained my two older vehicles (both are early 2000 models with over 100,000 miles now) affordably and without repeat work. Their technicians on each occasion have gone over their diagnosis of the issue, the cost of the repairs to resolve the issue and the cost of other recommended repairs and maintenance and on each occasion the work has been done without increased cost over the estimate. I trust this location and will continue to bring my vehicles to them whenever I need work done.
3/ 5stars
by  
on January 26, 2015
In October, before a major cross country trip, I contacted Firestone about new tires. I had previously purchased 3 sets of tires and had been satisfied with the Lifetime Balance and Align package. On the phone, the gentleman quoted me a price and I queried to make sure it had covered what I had before. He assured me it did. When I arrived for the new tires, he then said he didn't know I wanted the Balance and Align stuff as well, that was a hundred something more. He said he had not understood me and only quoted me tires. I said I would wait to get alignment later. There was a coupon in effect, taking some money off services (e.g. balancing) and I asked if I could use it. He said it would not save me much, but yeah. However, he never applied it to my bill. Then he presented me with a Courtesy Check on my alignment and told me I could not wait, I had to get it fixed, so I had to pay the money now for the lifetime alignment. Seemed to make me feel much more abused that I had in the past when dealing with this location. I asked one tire, I had purchased a few months before be retained for me. I had to go back to retrieve it, as the worker did not pay attention to the request on the work order. May come back for my alignments, but doubt I'll ever purchase there again.
2/ 5stars
by  
on January 24, 2015
I had new tires put on my truck a few months ago and was told a list of things my truck needed. I listened to some advice that The employee gave and had my wheelbearings changed because they said it was an emergency situation. I took my truck to another Firestone and they said that the previous location in round rock had replaced them incorrectly and that the brand new tires they had put on we're all out of balance? I was very unhappy with my purchase and to this day still have an issue with balancing my tires that they can't resolve.
2/ 5stars
by  
on January 24, 2015
Last year I went into the round rock Firestone and I knew that I had unlimited tire rotations so when I told the clerk that rotation was what I was needing he told me repeatedly that it was not in the computer system. After this he had a manager look and the manager said the same thing no unlimited rotations. I had to call the austin location to speak to Steve and ask Steve to show the round rock guys how to access my unlimited rotations in their system. Afterwards they were so apologetic only bc they were careless and wanted promotions to have me pay for services that I already had unlimited in their system. I went back recently for my starter in October 2015 they told me that I should come back and get my oil fuse fixed bc they are in the worst case and it could mess up my car. I took my car to my mechanic for a second option on the oil fuse and he said it was nothing wrong with my oil fuse. It's now January and my car hasn't had any issues since they repaired the starter. I do not like doing business with the round rock location at all they know nothing about cars. Steve at the austin location is the best business professional honest man ever and I would like his boss to know that
5/ 5stars
by  
on January 23, 2015
use for tires , car service , oil changes , fast and friendly service
4/ 5stars
by  
on January 23, 2015
I have been taking my vehicles to this facility for over 15 years. The level of service had been deteriorating for the last five years, to a barely acceptable level. However, this trip gives me hope that performance is improving.
2/ 5stars
by  
on January 23, 2015
I have been having front end trouble about A year with my car. I lost track of how much money I spent at other shops with no luck. The guys at Round Rock Firestone nailed it the first time. They are fast too.

Firestone Complete Auto Care Locations In Your Area