Firestone Complete Auto Care: Your Source For Tires And Repairs At 1321 W Campbell Rd In Richardson

Welcome to Firestone Complete Auto Care at 1321 W Campbell Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1321 W Campbell Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #9199 Managed by Dwight Anthony

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll inspect oil level, air filters, belts, and more. Plus, we're devoted to giving you the best service possible, at unbeatable prices and short wait times. Come in today or plan your appointment online or by calling (972) 892-3329.

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Learn More About Our Different Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.8 of 5) - 25 Reviews
5/ 5stars
by  
on June 3, 2016
they replaced both front wheel hubs due to barrings were bad. it corrected the problems and avoided breaking down !!
5/ 5stars
by  
on May 8, 2016
They took very good care of me made sure I was informed drove me to work while my car was being worked on and always kept me informed and there were no surprises I recommend them highly
5/ 5stars
by  
on March 19, 2016
Now that I have retired - I can't do my own repairs as I once did. Finding a 'shop' that can isn't a problem. Finding a shop that can AND provides me with a feeling of confidence and trust is very hard to find. Kyle listened to my problem - and the situation. He has a great personality and attitude - and I will be looking forward to my next visit. Likewise, Adam listened - and after he made his checks, he ut my mind at ease. While I am not prone to buy into the 'corporate speak' - I won't dish it out either. That said, Kyle and Adam made my day a good one.
5/ 5stars
by  
on March 18, 2016
Exceeded my expectations! Efficient, timely, knowledgeable and concerned with safety. This was my first time there and I will go there from now on. :)
5/ 5stars
by  
on November 23, 2015
I've been going to the Richardson location for many years. I took my car in to address some service lights that had popped up on the dash and the team took good care of me, helped me assess the issues and contacted me promptly to let me know when it was ready.
5/ 5stars
by  
on November 17, 2015
replaced my tires and even checked all fluids and battery at no charge.
5/ 5stars
by  
on September 22, 2015
Firestone has serviced all of my cars in the last 6 weeks and the service and communication have been amazing! Roger and Ben are both my service advisors and they are second to none. I would recommend Firestone to all of my friends and family!
5/ 5stars
by  
on August 6, 2015
We've been going there for years and have always had a great experience. I won't go anywhere else. They explain what is needed, all of the options, and even when you can wait to have something done. Everyone is very friendly and knows our names.
5/ 5stars
by  
on June 20, 2015
Everything worked like clockwork. I got there on time, they checked my brakes, did my oil change and I was on my way an hour later. Fantastic service. Roger is my "go to" guy, without a doubt. Won't take my car anywhere else. Thanks, Roger!
1/ 5stars
by  
on June 9, 2015
The service was insanely expensive and was not worth it. I also believe other internal parts of my car was damaged during the repair. There is not way to prove it or claim it since they charge exorbitant amounts even for taking a look.
5/ 5stars
by  
on May 29, 2015
I have taking been taking ALL of my vehicles here for the last 8 years. These guys are great! Clean, organized, efficient and honest. They tell you what you NEED to do and what can wait - who does that these days? And if there is something they can NOT do they are up front about it and will not take your money. I've had nothing but great experiences with this location - highly recommended!
5/ 5stars
by  
on April 18, 2015
Had my cars serviced a few times. The last service, the manager called me later and explained that they'd unintentionally charged me for a part I didn't need. He apologized and offered to repay in any way that was convenient for me. Unheard of. It made me a customer for life! This time was a simple oil change. They asked if I wanted the tires rotated. $10! Friendliness and Value personified.
5/ 5stars
by  
on February 28, 2015
I have been using this Firestone store for years and always get excellent service.That is why I keep coming back.
5/ 5stars
by  
on February 27, 2015
I have been going to the Firestone in Richardson for many years. I trust them to complete the work requested within the time given and also recommend any needed work that will save me a repeat visit. They are professional and helpful and always provide excellent service.
5/ 5stars
by  
on February 6, 2015
another satisfied customer. i've been going to this location of aobut 15 years.
5/ 5stars
by  
on February 4, 2015
Roger greeted me immediately and realizing I needed to get to work ASAP, he and his technician efficiently took care of the tires on my car and I was back to work. I was very pleased and confident with the service they provided.
5/ 5stars
by  
on February 3, 2015
The customer service is always of the highest degree, with timely and informative phones calls once service has been completed.
5/ 5stars
by  
on February 3, 2015
We have used this Firestone location for years. Their service has been very good. Any time I was unhappy (new battery went out in a month) they were quick to fix the problem at no charge.
5/ 5stars
by  
on February 2, 2015
The overall experience was great. The staff took the time to discuss my vehicle with me and go over all services. They also recommended services, but wanted to make sure that I checked my records first to make sure I haven't had them done recently somewhere else.
5/ 5stars
by  
on February 2, 2015
Took the car for an oil change. The technicians inspected the car and Ben, the manager, asked me if there was noise when driving the car. Yes, there was a minor roar when driving the car. He then explained the noise was created by the way the rear tires were wearing. Replaced the tires and had the front end aligned. The next day drove from Dallas to Houston and the roar was gone and the car drove really well. Ben's show and tell was well done.
5/ 5stars
by  
on February 2, 2015
Jonathan who is the only tech I let work on my Truck is fantastic, and most of all HONEST! Ben the manager there is always looking to help out where he can on price, down time with your vehicle, and cost of parts. Truly a trustworthy Firestone, I drive 10 miles out of my way passing 2 other Firestones that are less than 2 miles from me just to go to this one because I can TRUST them.
3/ 5stars
by  
on January 24, 2015
I changed the another destination last time but if I might had found the same attitudes Would have changed my mind to find another auto service providers
5/ 5stars
by  
on January 24, 2015
When I go to their location they are always friendly and knowledgable. Also service is quality.
5/ 5stars
by  
on January 23, 2015
The service needed was diagnosed promply and fully explained. The necessary repairs were completed as promised and no call back was necessary.
5/ 5stars
by  
on January 22, 2015
Great place for all my car needs would recommend to all my family or and friends.

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