Firestone Complete Auto Care: Your Source For Tires And Repairs At 2105 W 15Th St In Plano

Come in to your nearest Firestone Complete Auto Care at 2105 W 15Th St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2105 W 15Th St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #26409 Managed by Andrew Baas

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll inspect oil level, steering, hoses, and more. Plus, we're dedicated to offering the most consistent service on the market, at affordable prices and a quick wait time. Stop by our store today or plan your appointment online or by calling (214) 556-2751.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 26 Reviews
1/ 5stars
by  
on October 5, 2016
Technician broke my wheel lock key, cracked a lock nug on my front passenger, broke a lock nug on my driver rear and left a loose lock nug on my driver front. Instead of letting his advisor or myself know, he went on with his day. I noticed everything the next morning after dropping my daughter off at school on my way to work as an Uber driver. Mistakes happen but the integrity of the technician to not say anything is disturbing.
5/ 5stars
by  
on April 7, 2016
Chris and David gave me Outstanding Service and now my car drives like new. I am totally happy with the alignment and performance of this location.
4/ 5stars
by  
on December 17, 2015
I had a great experience while outfitting my 4x4 with New AT tires at Firestone.
1/ 5stars
by  
on November 30, 2015
i would never recommend this shop to anybody that doesn't know about there vehicle. if there is nothing wrong with your car they will find something to charge you for.
5/ 5stars
by  
on November 9, 2015
Very quick and efficient service!! Way to go. They are always up to the mark
5/ 5stars
by  
on November 7, 2015
Thank you for the execellente service and great prices.
5/ 5stars
by  
on October 9, 2015
I was more than happy that i went to this Firestone they were extremely nice and helped me choose the best tires for my vehicle for the best price.
5/ 5stars
by  
on October 5, 2015
Been here before and returned for basic troubleshooting and maintenance related to tires, suspension and electrical. Tim, the manager was knowledgeable, very straightforward in answering questions, and explaining what was recommended, what was done, and why. He helped me plan for some future maintenance or repair I had anticipated with good information about my particular vehicle (Toyota Camry), what to keep an eye on to determine when I'd reached the point to take care of the additional area (in this instance - struts) -- and did not try to "up-sell" me on additional work. I'd made an appointment to come into the store, and they started when promised, performed the work properly, finished in a timely manner, charged a fair, reasonable price and impressed me with their knowledge and integrity.
5/ 5stars
by  
on September 19, 2015
Very trust worthy, timely repair, and genuine concern for customer satisfaction
5/ 5stars
by  
on September 16, 2015
Everything was good. I'm satisfied with the experience.
5/ 5stars
by  
on September 6, 2015
I visited the store at 15th and Custer on a recommendation by a co-worker. Was impressed with not only the prices of their tires but the genuine care and concern for my issue. They were not there just to sell me a new tire (the tire that had to be replaced was only 2 months old) but instead of just selling me a tire, they checked it first to make sure I did indeed have a non-repairable tire first. I appreciated they cared about the quality of my tire, my wallet, and my safety.
5/ 5stars
by  
on September 4, 2015
Although I thought the price was a little steep, they were the only place that offered a Lifetime Alignment and was still a good value. I was in and out in 45 minutes
5/ 5stars
by  
on July 17, 2015
They got my in and out fast and did an amazing job
5/ 5stars
by  
on July 5, 2015
I brought in my Toyota Highlander for an Alignment in June 2015 and was greeted by Clint at the counter who cordially took my information and told me that his crew would have the job done in less than an hour. He did not disappoint me, since 45 minutes later my vehicle was ready to go and after doing a quick road test, it felt and drove great. I also like to mentioned that I got to meet Daniel the mechanic who worked on my vehicle and he was very thorough and methodical on his approach to restoring my vehicle's alignment settings to those specified the manufacturer. All in all a great experience. Keep up the good work!
5/ 5stars
by  
on June 28, 2015
I had an unexpected need for a new tire and an alignment. I purchased my tire elsewhere but looked for recommendations for a reputable business where I could go without feeling like, as a single mom, I would be taken advantage of and hoodwinked out of more money than what I needed. Firestone on 15th and Custer was one of the recommendations and boy was I glad I went! Wonderful customer service on the phone before I even walked in the door! They walked me thru what I actually needed and didn't speak of anything except what I walked in there for. I will definitely be going back the next time I need work done. AND...they were done way earlier than the time they quoted! I'm very particular about customer service and Firestone has it down pat! If you're looking for a great repair shop look no further!
5/ 5stars
by  
on June 17, 2015
A positive experience with Firestone on 15th street and custer on June 10th. They brought us home when they had to keep our truck overnite. Kept us informed of what was going on and were very efficient in getting the work done ahead of time for us. very friendly employees and manager. would use them again.
5/ 5stars
by  
on May 30, 2015
As a female going in to a tire shop knowing nothing except I needed an oil change and hoping tire rotation would solve my shaky steering, I was treated respectfully and was shown by a technician where my problem was. I never once felt I was taken advantage of like I sometimes do going in to a car repair shop.
5/ 5stars
by  
on February 4, 2015
always done right the first time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5/ 5stars
by  
on February 4, 2015
Each time I am there, I receive professional and friendly service!
5/ 5stars
by  
on February 3, 2015
I AM IN THE PROCESS OF HAVING SEVERAL SERVICES DONE ON MY CAR THAT WAS SUGGESTED (AND I AGREE) BY THE MANAGER TERRELL. I HAVE COMPLETE CONFIDENCE IN WHAT IS BEING DONE AND IN THE FUTURE THAT IT WILL BE DONE RIGHT, THANKS TO THE STAFF AT TERRELL'S STORE.
5/ 5stars
by  
on February 3, 2015
I'm happy with the service I received at Firestone Auto Care in Plano. Every time I bring my cars for the service - they do excellent work. I always can trust them.
5/ 5stars
by  
on February 2, 2015
Shopped tires, got a great deal and alignment. Recommend the store, prompt service and answered all questions.
5/ 5stars
by  
on January 25, 2015
I almost hate to let people know that I like working with this store. I like a no pressure automotive store. No games, no mickey mouse tactics. And I feel comfortable sending my wife/daughters there for minor things. They are trustworthy.
1/ 5stars
by  
on January 24, 2015
Use to go here to the Plano store all the time as it was just down the street. Mgmt change and a loss of a quality tech that I was accustom to working with changed all that. Now I drive to Frisco Firestone in order to maintain the relationship with the tech and continue to receive the quality service that seems to come with the people. Stores can thrive or whither based on the staff on hand and how they handle longtime customers. I recommend the Frisco if you need service.
2/ 5stars
by  
on January 24, 2015
I stopped going to Firestone after several years because of the constant upselling. Good for basic services, always prompt and professional, but they must have a lot of pressure/incentive to upsell. On a few occasions I felt like I was outright being lied to and once when I asked to see the evidence, it was covered up. Took my business elsewhere. Should probably have done it sooner as I am very happy with my new service provider.
5/ 5stars
by  
on January 23, 2015
My wife had an issue with a tire going flat while she was driving. She went into the store on 15th & custer and talked with Terrell. He was outstanding in providing for her every need and saved me a trip. This is why I frequent this firestone location.

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