Firestone Complete Auto Care: Your Source For Tires And Repairs At 6210 Slide Rd In Lubbock

Ready to come in to your local Firestone Complete Auto Care on 6210 Slide Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

6210 Slide Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #20346 Managed by Billy Cox

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates will give your car a free courtesy check. We'll check tires, suspension, belts, and more. Plus, our team believes in offering the most consistent service on the market, at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.6 of 5) - 41 Reviews
    5/ 5stars
    by  
    on April 18, 2017
    Quick service and no troubles.
    5/ 5stars
    by  
    on March 27, 2017
    The manager at the desk at 7am was friendly and work was done quickly , I asked if they could check my battery because I had a feeling it was low . I asked this once at another car repair place and I was asked if I was one of those stupid females that knows nothing about their car. I wont tell you my response to that was. But I knew my battery need to be changed that morning and it was because I was right and I was not made to feel like a stupid female
    5/ 5stars
    by  
    on December 15, 2016
    I was so impressed that the staff did not pressure me into things and make me feel like I was stupid. Being a lady some men are not so nice to them. These guys are fantastic!! I will use them all the time.
    5/ 5stars
    by  
    on September 19, 2016
    Freddy and his team did an excellent job. He worked with me on every aspect to make sure I got the best pricing and also to make sure I could get an appointment to meet my agenda. I am confident that I made the best choice in choosing Firestone. Kudos to Freddy and team.
    5/ 5stars
    by  
    on September 4, 2016
    Few, if any people, enjoy buying tires, but the crew at Firestone Lubbock made it as painless as possible for me. I bought a set of four tires a year ago before moving to Lubbock for graduate school. I had hoped the tires would last through the life of my program, but I found a road hazard that proved otherwise. I went to my appointment in a distressed state: as a stereotypical female, I was not very adept at articulating what was wrong with the vehicle, and as a graduate student with limited income, I was already fretting about the cost of potentially replacing four tires. B.J., my service technician, was fantastic. B.J. calmly investigated the situation and advised me on the best path forward to repairing/replacing the tires. When it was determined that the bad tire could not be repaired, he presented me with the costs, risks, and advantages of each option. I was not pressured to pay for more than I actually needed. The store did not carry my specific tire, but found them locally and had them brought to the store during the same day. Aware of my cost constraints as a graduate student, B.J. searched all the available coupons and specials to ensure I got the most economical option. As an admittedly clueless female automotive owner, I worry about being manipulated by shrewd salesmen who have the advantage of information. I was pleased to have been in the care of the technicians at Firestone Lubbock. Thank you. I'll be seeing you again.
    5/ 5stars
    by  
    on August 8, 2016
    I was greeted at the door by a man named Freddy. He was so nice and did not take advantage of the fact that I know nothing about tires or car maintenance. He explained to me which tires would be best for my job since I drive around town a lot. Not only did he exceed his job expectations but he took the time out of his busy day to make sure that I was satisfied with the new tires. I would not think about taking my car anywhere else after such wonderful care.
    5/ 5stars
    by  
    on July 31, 2016
    I recommend everyone visit this location. Great service! Freddy was wonderful and took care of everything!
    5/ 5stars
    on July 25, 2016
    5/ 5stars
    by  
    on July 23, 2016
    Gary Don sells advisory always awesome .He is knowledgeable,courteous, never to tries to up sell . I just purchased my 4 set of tires from him and have referred several others. He is a great asset for Firestone
    5/ 5stars
    by  
    on May 25, 2016
    Freddy is amazing! This place always gets the right tires for my car and an amazing price.
    4/ 5stars
    by  
    on May 21, 2016
    I will be in your store Monday or Tuesday. We went to Amarillo on the 20th and were not pleased at all with the performance of the tires. We needed the tires to be a quiet ride and they were so noisy we could not listen to the radio and the conversation from front to rear was really noisy. Not pleased and will be by to correct this situation. If I am going to drive on tires for 50,000 miles I need a better performing tire. Thanks, Gene Smith
    5/ 5stars
    by  
    on May 19, 2016
    Cordial, efficient, faster than anticipated
    5/ 5stars
    by  
    on May 11, 2016
    BJ and Freddy were amazing to work with: they made sure I understood all of my options and kept me in the loop every step of the way.
    5/ 5stars
    by  
    on May 2, 2016
    I have been using Firestone on Slide Road for nearly 18 years for all my and my wife's tire, brakes and rotor needs. My wife's Jeep had constant rotor problems that Jeep was unable to fix. One visit to Firestone took care of the problem, and from then on out we were loyal customers. I can highly recommend this service facility. Their floor managers are excellent, and their technicians are top-notch.
    5/ 5stars
    by  
    on December 25, 2015
    Last week I drove down to Lubbock and on the way my car started to shake a but. I was able to make it safely by driving slower than usually. When I got There my brother checked outmy can and noticed my tire was warped. it was late and the only place open was Firestone. I was very thankful they were and they were so nice and helpfull. I feltso much better when I left thanks to Fireston.
    5/ 5stars
    by  
    on November 2, 2015
    I had my oil change done today. Always an awesome service. Always polite and courteous as well as giving reminders of my next service visit. They keep my fluids at the time of service.
    5/ 5stars
    by  
    on October 21, 2015
    My last stop in was fast convenient and the guys are always professional
    4/ 5stars
    by  
    on October 21, 2015
    Did everything I needed for a great price along with great service
    5/ 5stars
    by  
    on October 17, 2015
    I would so tell all my friends about Firestone expected service.....
    4/ 5stars
    by  
    on October 13, 2015
    Very Helpful. One problem I walked out of my office on 10/12 to find I had another flat tire.I had a quote from September 23, 2015 from Freddy Cortez. I had asked for two quotes, one for Michelins and another for a GOOD tire. The quote for a GOOD tire was for Firestone Affinity Touring P225/r60/16's for $104.00 each. Total amount of quote was $716.36--including front alignment, which I knew I needed. I had a budget of $600.00. Imagine my surprise when I discovered yesterday morning there was a Firestone offer to buy 3 and get the 4th fee on these tires! I am thinking GREAT! I can get a really good tire, within my budget AND rest easy. I print off the coupon, and fly to Firestone---ONLY TO FIND OUT FROM BJ THAT FIRESTONE WOULD NOT HONOR THE COUPON, as he had already discounted the tires. So I have to purchase another cheaper tire with 50K warranty to fit my budget. I really regret NOT STANDING MY GROUND--Freddy didn't tell me he had discounted the tires. I am certainly not blaming Freddy, I went back to Firestone BECAUSE OF FREDDY, but he was off work on 10/12. I am really not pleased about the tires I wound up with. I should have walked out and gone elsewhere.
    5/ 5stars
    by  
    on September 26, 2015
    I use them a week ago I go so much with all my cars and truc
    5/ 5stars
    by  
    on September 23, 2015
    I went to Firestone right next to South Plain Mall in Lubbock to get Multi point car inspection. When I beought my car to dealership for inspection and they quote me the cost $120. It was ridiculous so I brought the car to Firestone and they charged me only $21.99 which is very reasonable! They took about 2hrs to get it done and recommended me what kinda of maintanance need to be done for my car and the price wasnt bad at all. After all that, they gave me inspection chart so that I can see the result of the inspection. They were very kind and offered very nice customer service. Cool!
    5/ 5stars
    by  
    on September 22, 2015
    I got my oil changed about two weeks ago and I was beyond happy with my experience. I was in and out in a timly manner. When I was conserned about it taking a while (Like at other places it took two hours) I was assured by a man named Freddy, that it would not take long. He even took the time to call me and tell me when my car was beinning to be worked on and told me duration of time I had. Freddy went above and beyond to make sure that I was taken care of. Ive been to other places were I had to call them and ask if my car was ready and they said well we didnt call cause we did not have time. I have to admit I was hesitant to get my oil change because of past experiences. But my experience at Firestone was so wonderful that I suggest to all my family and friends to use them and personally ask for Freddy. He was very knowledgable and helped me understand how to properly car for my car. Freddy's was very professional and I would like to personally thank him for taking sure great care of my car.
    1/ 5stars
    by  
    on September 12, 2015
    Got my truck aligned but they broke a stud and left the remaining 4 lug nuts loose enough where I could unscrew them with my hand. I had one lug holding my wheel on. Will never go back.
    5/ 5stars
    by  
    on September 6, 2015
    came in from out of town and needed to replace tires. service was very professional and staff was very friendly. next time I am in town I will use them again if I need to.
    3/ 5stars
    by  
    on August 9, 2015
    weights didn't take, had to have tires rebalanced when returned home, asked for rims to be cleaned before balance, just for this reason.
    4/ 5stars
    by  
    on August 6, 2015
    Had rack and pinion replaced on my 2002 GMC Sierra, the work was completed the same day and my truck is running great. No new power steering leak on my concrete driveway and tge people were kind and courteous to boot... I will do recommended these guys!!
    5/ 5stars
    by  
    on July 18, 2015
    Got a very good buy on tires yesterday and the employees we're very nice.
    5/ 5stars
    by  
    on May 31, 2015
    Good service, excellent jokes. Review too short - too bad
    4/ 5stars
    by  
    on May 25, 2015
    Took my vehicle in for a front end alignment. They had me set up in a few minutes and finished faster than anticipated.
    4/ 5stars
    by  
    on April 30, 2015
    found issue to my problem and how to fix it and made sure i was taken care of before i left.
    5/ 5stars
    by  
    on April 26, 2015
    Everyone I came in touch with from the phone call to the actual service.
    5/ 5stars
    by  
    on April 13, 2015
    Outstanding service and personal attention. Go here for the best!
    5/ 5stars
    by  
    on February 27, 2015
    I needed a battery and couldn't stop the vehicle, the service was quick, ask for a good battery, got what I needed, with the cold weather it was great, very clean job,great guarantee and quality, will go back, great job
    5/ 5stars
    by  
    on February 27, 2015
    I used Firestone near the Lubbock Tx Mall and I really enjoyed the service. I am very particular about customer service as I am in the customer service industry. They all had a great attitude toward me and their other customer's. It was my first time there but I heard another returning customer come in to fix his car as well as his daughters car. :)
    1/ 5stars
    by  
    on February 26, 2015
    I had my front brakes replace and have been back in 3-4 time over several months to get them to stop squealing. With no success. I was told the rotors needed to be replaced on the second visit. I did that and still the front brakes squeal. I am completely dissatisfied with the brakes and will not use them for anything in the future. I have purchased multiple sets of tires for 3 of my vehicles but I will not let the touch any of my vehicles ever again.
    5/ 5stars
    by  
    on February 3, 2015
    Pleasant, helpful staff, wait time excellent, and prices not bad either.
    5/ 5stars
    by  
    on February 2, 2015
    we will keep returning until they give us a reason to not go back.
    5/ 5stars
    by  
    on January 25, 2015
    great service would come again, very friendly and quick to get my car back
    5/ 5stars
    by  
    on January 22, 2015
    I had not been to this location for over a decade and can't understand why I ever left. I will remain a loyal customer after service received. Thanks
    5/ 5stars
    by  
    on January 22, 2015
    I have found the service to be great. I have used the same mechanic, Charles on my last two vehicles and always request him when I take my car in for service. I especially like having all my information on computer so I don't have to keep up with what I have done previously. I have also recommended the Lubbock store at the mall to friends.

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