Car Tires And Services At 8920 W. Sam Houston Pkwy N: Firestone Complete Auto Care In Houston

Ready to come in to your local Firestone Complete Auto Care on 8920 W. Sam Houston Pkwy N? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

8920 W. Sam Houston Pkwy N
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #356481 Managed by Daniel Soto

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll inspect fluid levels, wipers, hoses, and more. Plus, we're committed to offering the most consistent service on the market, all at reasonable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

    Customer Reviews

    (3.8 of 5) - 20 Reviews
    5/ 5stars
    by  
    on March 27, 2017
    Exceptional service - last year, when the team had trouble detecting a minute problem with one of my tires -a problem that made the tire irreparable - because they diagnosis took a long time, they offered me a replacement tire for free.
    5/ 5stars
    by  
    on November 30, 2016
    Great customer service. Looking forward to go there for any reason that my car needs something
    5/ 5stars
    by  
    on December 8, 2015
    I am generally pleased, however when the price for a brake pad replacement was quoted and I thought it was high, THEN I was told there was a special which was approx. $100 cheaper. Why wouldn't that just be offered in the first place?
    2/ 5stars
    by  
    on November 18, 2015
    I brought my car here yesterday for an oil change after calling ahead and being reassured that I would be in and out in no time. I waited an hour and a half for an oil change and wasn't told until after I had my keys back that it would be $55.
    5/ 5stars
    by  
    on November 18, 2015
    I have started a new fleet account with this Firestone and they have been real good to our company. Expert service and great pricing.
    5/ 5stars
    by  
    on November 17, 2015
    Best customer service ever. The manager was so helpful too
    1/ 5stars
    by  
    on November 16, 2015
    Took over 4 hours just to change brake pads. What is the point of scheduling an appointment if it takes over 4 hours. I will never come here again!!!
    1/ 5stars
    by  
    on November 11, 2015
    firestone, has always been my go to place but as of late I have been disappointed, not only did I take my personal vehicles but also the fleet of vehicles we have in our company. I will be a different shop due to poor communication, and bad service. I am not the type of person to complain or leave reviews, but like I mentioned Firestone has disappointed the last few times.
    4/ 5stars
    by  
    on October 9, 2015
    Brought truck in for radiator leak. Had to return next day. leak still there, but was diagnosed again and found radiator was bad . replaced. problem corrected. The first days work which did not correct problem was compensated .I was pleased with work, although extra delay.
    5/ 5stars
    by  
    on September 10, 2015
    After one or two issues the first time I used their service, as promised I returned and received first class service.
    5/ 5stars
    by  
    on September 10, 2015
    Rob, Sean and all the people at this store take good care of me and my two vehicles.
    5/ 5stars
    by  
    on August 27, 2015
    Had a vibration and did alignment and balancing, Jeff and his team, at the West Road and Beltway, provided sound advice and very professional service, I have been in the US for 4 years and I have found my auto shop, will recommend the West Rd and Beltway 8, Houston, TX, location anytime.
    5/ 5stars
    by  
    on August 6, 2015
    I bought tires from them and had my oil changed . Recently went in to get my belt changed on my truck .
    1/ 5stars
    by  
    on August 5, 2015
    They did not do a good job aa to put our tires,and time wise we waited 21/2 hours.Nhat Nguyen bad service from mouth
    1/ 5stars
    by  
    on May 23, 2015
    waited an hour for an oil change. i had a coupon for $20 oil change but got a full car analysts. i know my check engine light is on, i know i need new tires. i paid for an oil change-change my oil. plus i couldnt get the discount without a coupon and had to reschedule. why not go the extra mile for a customer and print it out. How about being enthused when a paying customer walks in. i walked in an Apple store with a technical issue and the tech was eager to fix it. i felt good that a tech was happy to solve my problem. your guys dont do that.
    5/ 5stars
    by  
    on February 26, 2015
    My car is really picky about tire pressure and warning lights (which are impossible to ignore) go off on the dash if a tire is even slightly low. I feel terrible about stopping in just for air but I have no way of getting the pressure correct if I go to a self serve air pump at the gas station. The guys are always really nice about it, I hope they remember that I get all of my other service done there as well.
    4/ 5stars
    by  
    on February 26, 2015
    I took my Hyundai about 2 months ago for an oil change. .and apparently they didn't tighten the screw or plug..where the oil is...and it leaked it all out leaving it empty...I only new because a light in my car came on asking me to add more oil..so I had to take it near where I was..which was not Firestone. .and they told me I had not 1 drop of oil in my car because who ever did the last oil change did not tighten it up and it Ieaked all the oil...I decided to give them another chance..I took my escalade to check because it was shaking alot...they told me it was the front left bearing and a balance to the tires needed to be done so I agreed...I hope this time they checked their work twice before telling me its done...
    5/ 5stars
    by  
    on February 4, 2015
    They are always helpful and kind when dealing with my functional car. They try to get the best deals for me with the warranty company and never present me with a long list of repairs. Every repair has been successful, and reasonably priced.
    1/ 5stars
    by  
    on January 27, 2015
    It took 1 hour for them to do my car inspection. Too long. Not recommended.
    5/ 5stars
    by  
    on January 22, 2015
    They were friendly and had my vehicle ready when promised. I would recommend them to everyone. Another time I used this store I had severe chest and stomach pain while waiting. THey were very helpful and concerned and offered help. I called a friend and they continued to check on me until my friend arrived. great customer service doesn't say enough.

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