Car Tires And Services At 2510 W Interstate 20: Firestone Complete Auto Care In Grand Prairie

Come in to your nearest Firestone Complete Auto Care at 2510 W Interstate 20 for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2510 W Interstate 20
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #291660 Managed by Hipolito Camarillo

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check tires, air filters, hoses, and more. Plus, we're devoted to delivering the best quality service possible, all at great prices and a short waiting time. Come in today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 40 Reviews
5/ 5stars
by  
on July 7, 2016
My vehicle was done nearly an hour before stated time. Since I was waiting for the work to be completed, this was a pleasant surprise. Phil, the employee who checked me in was cordial and efficient. I also witnessed how well he handled all the phone calls and walk-ins and did so on his own. My technician, Joe, went above and beyond by informing me what to ask for concerning the rotation of my tires. He performed the work I had asked for in an extremely timely manner. Good help is hard to find nowadays....and these two employees deserve special recognition.
5/ 5stars
by  
on May 6, 2016
Trust in the automotive business is hard to find. Don't look any further. Ask for PHIL and tell him that Steve sent you
5/ 5stars
by  
on April 11, 2016
Excellent customer service. Learned about firestone credit and used many discounts thanks to the sales associate ROC.
5/ 5stars
by  
on November 30, 2015
Service Advisor (Laura) was very helpful. She help me pick the right tire
4/ 5stars
by  
on November 4, 2015
Great price on new tire,nice salesguy,very professional,friendly.
5/ 5stars
by  
on November 3, 2015
First time going to Firestone, had my appt, they cslled what needed to be done, very well explain. And the young lady at the front desk which i dont recall her name but drives a mustang, she is very professional.
5/ 5stars
by  
on October 25, 2015
I had a flat tire after hitting something in the road. It was almost closing time but I was taken care of without feeling I was keeping them late.be
5/ 5stars
by  
on October 17, 2015
I made an appointment on line for service last Saturday. The intake lady was friendly and most of all knowledgeable. I applied and was r approve for their credit card. They will be my automotive support system from now on. You should try them. I asked the Lord for fair treatment and I certainly received great service. Visit them you'll be glad that you did. Be blessed!
5/ 5stars
by  
on September 11, 2015
Best experience. Jesse knows his stuff. Service with a smile
5/ 5stars
by  
on September 5, 2015
I use this store for all my car services and always satisfied. Whether it's an oil change, tire service, state inspection or car repair, they have knowledgeable technicians.
5/ 5stars
by  
on August 11, 2015
I got a couple tires and an oil change lately from there. Got me out pretty fast considering it was the weekend. Knowledgeable staff. Very professional.
1/ 5stars
by  
on August 9, 2015
I made the unfortunate mistake of visiting the Grand Prairie Tx location on a Sunday (today 8/9). Pretty sure I have never visited on a Sunday before so perhaps the poor service I received is normal for this time of week. I took my vehicle in around 2pm for a state inspection and oil change and was told to return at 3:30pm. Upon my return I was told that an oil change was not possible today!! When I expressed my frustration with this the rude individual behind the counter had the nerve to say "what you ain't got no one else to do it?" Over the past 3 to 4 years I have spent several thousand dollars in this location. I have done so precisely because of quality work and polite, professional service I have received. At this point I am at all sure I will spend another dime in this location because of the rudeness and poor attitude of one individual that seemed very unhappy to be at work on a Sunday afternoon.
4/ 5stars
by  
on August 6, 2015
I drive 35 minutes to have my car serviced by RJ at Firestone in Grand Prairie. He is thorough, honest, and dies quality work.
1/ 5stars
by  
on August 6, 2015
I do not like the way 1 of the counter service guys handles me every time I go in. He is super unfriendly and very uninformative. He does not act at all like he listen or does he give any feed or suggestions! You have to ask and then it is like pulling teeth! There is also a guy in management that I believe he does not even know his own job. When we asked him to explain my bill he could not!! When we asked him to lower my car to get the wheel lock he could not even lower my car from the lift, he had to ask the mechanic to do it!
1/ 5stars
by  
on June 20, 2015
Staff needs a lot of training I'm stuck with a universe TPMS sensor And dealerships agrees that your damage the original part. What is your company going to do make this right.
5/ 5stars
by  
on June 13, 2015
Good service and friendly. Great deal on 4 new tires.
5/ 5stars
by  
on May 4, 2015
I love this place best in town I only trust them with my truck
5/ 5stars
by  
on April 3, 2015
I liked how relatable the manger and sales clerk were. They were very helpful!
5/ 5stars
by  
on February 26, 2015
This shop has always taken care of me and the manager, Kevin, is great!
5/ 5stars
by  
on February 26, 2015
The Firestone on Interstate 20 in Grand Prairie Texas is one of the best i have been to. I have had over 4 automobiles serviced there and i have been going to this store for more than 8 years. I have been to others but i will travel 5 extra miles to get my automobiles serviced there . Thanks for the crew of Firestone on I-20 in Grand Prairie Texas.
5/ 5stars
by  
on February 6, 2015
I always get great treatment at this store. Excellent service as always.
5/ 5stars
by  
on February 5, 2015
This is my favorite Fire Stone. Friendly, knowledgeable and quality service.
5/ 5stars
by  
on February 5, 2015
There is not a time that I go into this location where I am not leaving completely happy. There are even locations closer to home and this is the one I ALWAYS go to. They ROCK!
5/ 5stars
by  
on February 3, 2015
I have been using this firestone for years, since I bought my not so new anymore car.
5/ 5stars
by  
on February 2, 2015
Happy with service a month ago did a great job! Thanks
5/ 5stars
by  
on February 2, 2015
I just purchased tires from there last week actually ever set of tires I have purchased since 2009 have been from there different cars of course. I also only get my oil changes there . They are always friendly and informative. Always a pleasent experience
5/ 5stars
by  
on January 30, 2015
I've been going to this store for about 8 years. I have never had a bad experience, and I usually get exceptional service. Sometimes they do suggest services or repairs that my car needs, but they are never pushy. Now that I have Firestone tires on my car, I can get my oil changes, my tires rotated and balanced, and my front end aligned all in one visit. I use coupons all the time, and if they quote me a price, they will honor that price. Chris has been my primary interface there for several years, and he always takes care of me with courtesy and respect. I plan to continue going there as long as I live in this area.
5/ 5stars
by  
on January 28, 2015
Great Customer service... The staff is Great! Great Team effort
1/ 5stars
by  
on January 26, 2015
I had been using this location since 2006. My last experience with them was absolutely the worst customer service I've ever received! Having said that, I would like to give a big "Thanks" to Kevin Reynolds and JR for the service through the years!!! Yall are the best! Appreciatively Yours!
5/ 5stars
by  
on January 25, 2015
I had a nail in a fairly new tire. I called & asked if I could come in about mid-afternoon & as soon as I arrived, my car was in the shop. The whole process was less than an hour. Whenever I have had to take my car in for service, tire rotation or buying tires, I have always been treated respectfully & they appreciate my family's business. I wish every other companies' services I had to interact with was as easy as working with this Firestone location.
5/ 5stars
by  
on January 25, 2015
Chris n staff are amazing. We have saved tons of Money,time and are going to be able to keep our cars longer. They are honest n the customer service is the kind that most companies have lost which includes treating customers as individuals.
5/ 5stars
by  
on January 24, 2015
All employees are very professional and courteous .
5/ 5stars
by  
on January 24, 2015
Great service! Very detailed explanation. I will return.
5/ 5stars
by  
on January 24, 2015
I wanted them to check my oil level to see if I was alright. They were very prompt in doing that.
1/ 5stars
by  
on January 24, 2015
On my last visit, I found that the staff is not curtious enough. They don't care what the customers think and want from them
5/ 5stars
by  
on January 24, 2015
I have an older truck and the boys at this location take great care of me. They are sweet and helpful. I take my truck here rather than the dealership.
5/ 5stars
by  
on January 23, 2015
Every time I go in - I am called by my name - everyone is extremely friendly & helpful!! Never had any problems - all is taken care of & fixed!!
5/ 5stars
by  
on January 23, 2015
I have used only Firestone for over the past 25 years.
5/ 5stars
by  
on January 22, 2015
Overall review is Excellent! Because the staff if very knowledgeable and trust worthy. They are always helping someone and making sure that each customer understands the service of their car.  I've been a loyal customer for over 25 years, and will stay a loyal customer another 25 years!
1/ 5stars
by  
on January 22, 2015
The last time I visited your store, I had a horrible experience. I came in to ge my tires rotated. I they were finished with my tires, I noticed a strange sound on my car. I asked the front desk guy about it and he completely blew me off at first. After a few minutes he finally acknowledged my issue and had a tech to look at it. Turns out it was a preexisting issue but the way the front desk guy handled it was completely unprofessional. I will only uae this location as a last resort to get my tires rotated for free but I will never spend a dime there.

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