Car Tires And Services At Warrior Way Specialty Care: Firestone Complete Auto Care In Fort Hood

Ready to come in to your local Firestone Complete Auto Care on Warrior Way Specialty Care? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Warrior Way Specialty Care
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Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #329549 Managed by Paul Napier

*This location is only available to customers with military exchange privileges.

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, wipers, hoses, and more. Additionally, we're devoted to offering the most consistent service on the market, all at great prices and quick turnaround times. Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.2 of 5) - 21 Reviews
5/ 5stars
by  
on August 28, 2016
Great job as usual and no waiting
5/ 5stars
by  
on August 10, 2016
The best store in the Killeen, Temple, Fort Hood area. Managers Jim and Tammy are very knowledgeable, helpful and will do every thing they can to give you the best price on tires and services. I have to drive longer to their store but is worth the trip. And as always you can count on the Firestone brand name and warranties.
1/ 5stars
by  
on August 10, 2016
I had a nail on my left rear tire and could not be repaired. Managers Jim and Tammy agreed that I needed a new tire. I got a new tire because of my Firestone one year limited warranty. All I had to pay is the warranty purchase for the new tire. It was a relief and now I'm back on the just like new.
5/ 5stars
by  
on May 20, 2016
The manager of this store and her staff are professional and and all my needs are meet with a high degreee of urgency. My vehicles are maintaned properly to my satisfaction. Thank you so much Tammy !
5/ 5stars
by  
on April 9, 2016
Clay and Cody did a great job taking care of our 2006 Pontiac GXP, we started using the Warrior Way Firestone on a regular bases for the Pontiac and my 2003 Dodge Ram since my retirement in 2014. They generally do an outstanding job taking care of our vehicles, I have even had one of our children take their 2011 Ford Explorer there. In all the time we have used this Firestone for services and repairs we have only had one incident, which was resolved. No business is 100% infallible, so I think they are a very creditable repair shop.
4/ 5stars
by  
on December 25, 2015
Only thing that was wrong was the sticker in my jeep. Shows 65k miles my jeep only has 12.7k.
5/ 5stars
by  
on September 22, 2015
I used them two days ago very pleased and satisfied with there prompt service
5/ 5stars
by  
on September 12, 2015
They recently did some work on one of my vehicles and they did an excellent job. I have 2 vehicles and I dont take my vehicles to anyone else. Every time they service my vehicles they exceed my expectations. I would recommend them to anyone.
1/ 5stars
by  
on September 3, 2015
Wish I could give them 0 stars. So they don't close till 19:00 but at 18:30 they are standing around outside smoking saying they can take no more customers for the day, not even a simple oil change. Even a restaurant will take you in 2 minutes before they close. Their customer service is horrible and if they are anything like the Firestone where I come from I no longer expect them to be able to even do a simple oil change without forgetting to put the cap back on. I have already lost one car to Firestone this way and have taken items up there before with finger nail polish on them only to have the same part that didn't work not replaced. I have no faith left in Firestone and would like to save other people the hassle and money wasted on this company.
5/ 5stars
by  
on August 26, 2015
Appreciated their service, good information, courteous of Cody and Chris
3/ 5stars
by  
on August 11, 2015
I have to admit the sales team was very knowledgeable and was great. It was the wait. It took 4.5 hours to put 4 tires on my vehicle. I did not receive any updates on progress.
4/ 5stars
by  
on July 12, 2015
During initial visit, I requested that my spare tire (at the time it was on the right rear due to blow out) be inspected, filled to proper pressure, and re-installed under the truck in the spare tire compartment. After purchase, I found it just placed in the bed of the truck. They gave no indication that an attempt was made prior and subsequently found that it could not be done due to damage to the cable holding the mount. I think if they had tried to lower the mount while on the lift, while offering downward pressure to the cable, the undercarraige device would still be functional. Again, if they had attempted as originally requested, I think there would have been no issues. Now my spare tire must remain in the bed of the truck until I can repair or replace the spare tire mount system. I would very much appreciate a call/email with suggestions on how to fix and/or how your company can make this right. //// I sent the above text in the comment section of the online survey along with all my contact information. I am curious to hear the followup to either the survey comments or this review and will update this post accordingly.
5/ 5stars
by  
on June 2, 2015
I used them last week for first time and received outstanding service
4/ 5stars
by  
on May 27, 2015
Excellent customer care and fast turn around. The only downside was when i inspected my wheels i noticed they scuffed the paint on almost all of my wheels there were also new nicks on them.
5/ 5stars
by  
on February 13, 2015
The staff is friendly, the service is quick, the building is clean and convenient. They work with you to ensure that your car/truck/suv is well maintained. Letting me know that my belts are frayed (work I told them I do myself) is in my best interest and only helps them in keeping my service coming back.
5/ 5stars
by  
on February 4, 2015
I have two vehicles, one with over a 120 thousand miles and the other with over 70 thousand miles. My vehicle's are very dependable thanks to the Firestones team member on Fort Hood in Texas. We have enough things going on in life to worry about with 3 very active boys, all of us going to school and of course supporting the family. I been a customer of yours forever and since you've taking over all the maintenance of whichever car or truck I've had at the time I have had absolutely no issues. That is the reason I continue to stay your faithfull customer.
5/ 5stars
by  
on February 2, 2015
Courteous customer service, along with timely repair work
3/ 5stars
by  
on January 28, 2015
Coupons are great, but services are poor. Oil change takes the whole day. I started going off post. I thought they are on post to serve the military but those folks show no pride on their job.
5/ 5stars
by  
on January 25, 2015
Used them last month very good service.. Very dependable and located close..
5/ 5stars
by  
on January 24, 2015
I have been using the Fort Hood Warrior Way Firestone for the past 5 years. I can't be more pleased with the service I have received. Tammy is a superior representative, friendly and thorough. The entire crew deserves an "ATTA BOY"! I recommend that service station to anyone that asks for superior automobile service. Keep it up!!!!
3/ 5stars
by  
on January 23, 2015
Did a good job. Good professionalism. Service was did not take long.

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