Car Tires And Services At 4224 N Mesa St: Firestone Complete Auto Care In El Paso

Welcome to Firestone Complete Auto Care at 4224 N Mesa St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4224 N Mesa St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #679364 Managed by Roberto Heredia

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll examine tires, suspension, hoses, and more. Plus, our team believes in delivering the best quality service possible, all at reasonable prices and a short waiting time. Come in today or plan your appointment online or by calling (915) 613-2174.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.2 of 5) - 21 Reviews
5/ 5stars
by  
on September 4, 2016
Robert the store manager was very attentive and took care of all my needs. Held himself in a very professional and courteous manner. Took the time to explain everything to me. I had a great experience at this location and will continue to bring my vehicles to him
5/ 5stars
by  
on June 10, 2016
5/ 5stars
by  
on June 10, 2016
Been a patron for years after dealing with local mechanics and dealers. Repairs are always done in a day, costs are never inflated, and I've never had to take the car back because repairs are always done right-the first time.
5/ 5stars
by  
on April 23, 2016
It was a great service on my vehicle with fair prices to go alont with it.
5/ 5stars
by  
on March 11, 2016
Quality service and repairs done fast!
2/ 5stars
by  
on November 10, 2015
I guard since I'm a girl, I got suckered into replacing a serpentine belt that didn't need to be replaced. I was trying to surprise my husband by taking his truck in for "updates" and they told me I needed a serpentine belt. When I surprised him, he told me he had just gotten it replaced 6 months ago. Same place. Interesting. Very disappointed.
5/ 5stars
by  
on November 5, 2015
I had no issues with the company. They answer all my question on what I ask for.
5/ 5stars
by  
on October 25, 2015
Second time this week working with Robert and Michael. I was very pleased with their professionalism and fast efficient service.
5/ 5stars
by  
on October 24, 2015
Excellent service by Robert and Andrew. convenient location and reasonable pricing for the service. Honest people work there.
1/ 5stars
by  
on October 23, 2015
I bought the summer care package as well as an oil change for my vehicle. The day after the service I tried to clean my windows with the windshield fluid and it was completely empty. I was told that the package covered the fluid too. If they didn't do that I wonder what else they didn't do. Typical!!! Should've known better than to go by myself, I should've taken a male friend; that's the only way mechanics don't fool women. Ill never go there again.
5/ 5stars
by  
on October 21, 2015
I go to them every old change! Was getting ready for a trip and I took my car so they could inspect my tires and top off all the fluids.
5/ 5stars
by  
on October 19, 2015
Needed a Oil Change and tire rotation before a girls road trip. Felt safe as we took our 5 hour road trip.
5/ 5stars
by  
on October 9, 2015
Very professional, a gentleman by the name of Sal took care of my Jeep, very happy with the service done!
5/ 5stars
by  
on August 18, 2015
The Firestone Team at Executive saved my family trip from becoming a disaster. My family and I were driving to California for vacation when I realized I had a flat! The store was still closed since it was before operating hours but the manager saw my distress and was more than willing to perform the service. He was very professional, friendly, and most importantly had us ready to go in no time. I would highly recommend this place. Thank you Firestone!!!
5/ 5stars
by  
on August 9, 2015
Thay helped me in a pinch and they were fast and considerate.
5/ 5stars
by  
on July 30, 2015
Dear Firestone Corporate and local customers, This location provides outstanding service and follow through...I consider the "guys" at this Firestone to be highly respectful, supportive and a real plus for someone who is not auto-knowledgeable. I am in the right hands with my tire support as I needed and they took care of it. I was given additional information to assure that I was fully served and assured what was or possible not needed (at this time!) for my own vehicle. As a single person who happens to be a female, they provide a support in times of concern for my money spent and the actual problem. All team members assure I leave their parking lot safe, sound and with a smile. I could not ask for a better support system regarding my vehicle. Thank you, Firestone, for your "guys" as they are worth millions when it comes to customer care! Adios and many bendiciones to each of you who read and wonder how great these people are...Debra C. Garcia
1/ 5stars
by  
on June 22, 2015
I went there a week ago because my TPMS light was on. They ran a diagnostic test and informed me that my sensors on rear wheels are about to fail. I asked them to put new sensors. They replaced with new sensors but could not install them using either computer or manually. They asked me to go to a couple of other locations but finally I had to go to my original car company to fix. It is a matter of 2 or 3 hours to fix everything, but it took 3 days of my time to completely see my TPMS lights off. Ridiculous.
5/ 5stars
by  
on February 26, 2015
Sal took care of everything and the service was friendly
5/ 5stars
by  
on February 4, 2015
Always received courteously, work as promised and on estimate. Well managed location -- with strong customer service attitude.
3/ 5stars
by  
on February 3, 2015
I normally do my oil changes there and its friendly service but I have noticed that if yoy leave vehicle, they take way longer than they say and I found out that I have to call them past the time frame they gave me and find out they are still working on vehicle or say they did call me but I didn't answer. ..not true. However, it is convenient for me and like I said, friendly service so I would still recommend as long as you are not in a hurry.
2/ 5stars
by  
on January 26, 2015
The shop I visited offered a very bureaucratic experience. I had to go there in two different occasions because the first time I went I didn't received service because there were going to close in 1 hour and they said that they don't accept new jobs when they are going to close within 1 hour. I asked them why, and said I don't see you have any cars ion the shop that you are working on, if you had cars in the shop I would understand that you weren't going to finish but you only have 1 car there and they are not working on it and you have two employees and a shift manager why can you install 2 tires and balance them, that doesn't take more than 15-20 minutes, so I was told to come back another time. It seems like those employees were watching something on tv and or chatting, kind of like when you go to get a drivers license. Other shops that are really concerned with obtaining business will take any job that arrives before closing time, perhaps this company can learn from that.

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