Firestone Complete Auto Care: Your Source For Tires And Repairs At 4370 Lovers Ln In Dallas

Ready to come in to your local Firestone Complete Auto Care on 4370 Lovers Ln? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4370 Lovers Ln
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #7226 Managed by Brad Pashby

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll examine oil level, suspension, hoses, and more. Additionally, we're committed to delivering the best quality service possible, all at reasonable prices and a quick wait time. Stop by our store today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 17 Reviews
4/ 5stars
by  
on December 8, 2015
Only issue was that I didn't get my valve caps back and a couple of the tires were under inflated.
4/ 5stars
by  
on November 16, 2015
Problem was fixed but they did not put a paper down on my floor and as a result I have black stains on my tan carpet from all of the mechanics getting in and out of my truck. Not thrilled
5/ 5stars
by  
on November 4, 2015
I have taken my cars to this same Firestone since I was 17 years old and Brad and his entire team has always done a fantastic job, extremely professional. They go the extra mile and are honest and available to help anytime I have ever had a need.
5/ 5stars
by  
on October 29, 2015
I used them a week ago and they were fast, efficient and courteous!!
5/ 5stars
by  
on October 28, 2015
I took my car in for an oil change about an hour and half before closing, and the employee who helped me assured me that my car would be ready before closing. While performing the oil change, they noticed that my brake pads needed to be replaced and that I needed new windshield wipers. They were able to complete everything that same day, and were very helpful and informative. I would definitely recommend this Firestone to anyone.
5/ 5stars
by  
on October 25, 2015
I am satisfied with their service and the care and attention they give to ensure satisfaction.
1/ 5stars
by  
on October 13, 2015
My wife took her car in to have a nail removed from the center of the tread on Tuesday last week. The tire was not deflated and maybe the nail hadn't penetrated all the way through. She was told she needed a new tire which was installed and paid for by credit card. On Thursday when I got back into town I went to the store and told them a new tire wasn't required and that I wanted the old one back. I was told it was gone. Asked to see the manager, Brad and was told he would be back in on Saturday. Store clerk showed me your paperwork and scrawled on the back it said, "Side wall problem." This was NOT a sidewall problem. The nail was right in the center of the tread. I informed Capitol One of the problem and they agreed to credit the charge back to my card. Visited Brad on Saturday and told him the situation and that I wasn't going to pay for a new tire. He said "Well if you're not going to pay for it that's the end of the matter." I said, I don't mind paying you something," (the removed tire had 17,000 miles on it) Brad said, "No if you aren't going to pay the issue is closed." I was very surprised by his compliant attitude and can only assume that you have a situation in that store that you are resolving. Your store is walking distance from my house and this was the first time I had used you. I don't think this is the basis for future business.
4/ 5stars
by  
on September 28, 2015
I have four cars and we keep on going back to Firestone due to their service and dependability.
1/ 5stars
by  
on September 16, 2015
I took my car into Firestone at Lovers and the Tollway in Dallas last week because my AC was going back and forth between blowing cold and not blowing cold. They did an "AC Evacuate and Recharge" for $110. A day or two later, I was having the same problem. Instead of taking off more time from work, I took it in on Saturday. This time they told me I needed a new compressor, and that it was going to cost $1,300. Not only can I barely afford that, I feel like that's something they should have detected during the first visit. I told them not to do anything to my car and that I'd pick it up soon. I've done research, and for the work Firestone is saying my car needs, the price range is between $800-$1,300 - putting Firestone at the very highest price point. I've been a loyal customer for many years and am really disappointed by this. It makes me feel like Firestone is taking advantage of / looking to make a buck off of my lack of knowledge on the subject of AC repair... And sadly, it makes me wonder if I've been overcharged (the same as being taken advantage of, in my eyes) in the past when I've just trusted them and paid for the work they said I needed done. I found a very reputable garage on Angie's List that can do the work for $875 plus tax, and that also comes with a warranty. A $400 difference is very significant to me, as it would be to most people. I hate to say that I won't be going back to Firestone in the future, but I will definitely question their pricing if I do. On a good note, I did receive excellent customer service from Kristian, who checked me in and out and patiently explained everything to me. He is to be commended for that. When he told me it was going to be $1,300, I was shocked and he handled it like a true professional. Please let him know that that was very much appreciated. I hope Firestone takes this candid review to heart and considers adjusting prices when competitors are able to do the same work at a much lower cost.
5/ 5stars
by  
on August 6, 2015
Y'all took care of my damaged tire quickly and for a good price and without trying to sell me a bunch of stuff I really didn't need. Thanks for your professionalism
4/ 5stars
by  
on May 30, 2015
I was there just last week. The services requested were completed and within a reasonable amount of time. I found the invoice amount to be reasonable as well. They also promptly provided me with several quotes for new tires, showing each tire in their showroom.
5/ 5stars
by  
on March 3, 2015
Great customer service- everyone was super nice and I felt totally taken care of! Only complaint was that the tires I wanted were not in stock. Thanks Firestone team.
5/ 5stars
by  
on February 26, 2015
I have been using this Firestone location for about 10 years. They know me by name, treat me fairly and get the work done quickly. Most importantly, I trust that they are diagnosing my issues correctly and aren't ripping me off by suggesting repairs that aren't necessary.
5/ 5stars
by  
on February 8, 2015
Great staff! Took care of everything I need quickly before I went to work!!!
5/ 5stars
by  
on February 3, 2015
We have used them for years. They are honest, timely and priced competitively. I highly recommend this Center.
5/ 5stars
by  
on January 27, 2015
I've been going to the Firestone on Lovers Lane for almost two years. The guys take care of me and don't oversell me. They are upfront with me about what's wrong with my car. My car is 20 years old and has a lot of problems so I'm in there quite a bit. They know me by name and are courteous and respectful.
5/ 5stars
by  
on January 27, 2015
After my second flat in a week, I decided to replace my nearly bald tires. I changed my flat and went to Firestone without and appointment,and they fit me in, recommended some tires and replaced them that day. I could only afford 2 tires at the time,and came back in a couple of weeks with an appointment and now have four new tires. They could not have been more nicer.

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