Firestone Complete Auto Care: Your Source For Tires And Repairs At 1020 S Crowley Rd In Crowley

Welcome to Firestone Complete Auto Care at 1020 S Crowley Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1020 S Crowley Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #314639 Managed by Gary Holinbaugh

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine tires, headlights, hoses, and more. Additionally, our team believes in giving you the best service possible, all at reasonable prices and a quick wait time. Stop by our store today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 50 Reviews
5/ 5stars
by  
on October 16, 2016
We appreciate the great customer service at the Crowley tx location. Erika was our sales associate and she was very kind. You have repeat customers with my family!! Thanks
5/ 5stars
by  
on October 12, 2016
We have had great success with the purchasing of our tires. We purchase road hazard, and we feel that it is a good service. They fix our flats and replace unrepairable tires at a prorated rate. We have always received fast, friendly service. Highly recommend.
5/ 5stars
by  
on October 2, 2016
Wonderful service and customer service
4/ 5stars
by  
on October 2, 2016
I went to Firestone when I moved to the area but before that I use to always go to Jiffy Lube and when a new one opened up near by I went there... and never again will I. The simplest thing like reseting your digital oil life gauge (which JF didn't do) is a minuet detail however for those that use it it can be annoying. So I felt like I betrayed Firestone and went back to them and they were awesome. Even told them about my experience with JF. They have by far been the best service I've had in awhile.
5/ 5stars
by  
on September 18, 2016
I brought both my vehicles here in one weekend and the team here evaluated the issues raised and gave me recommendations as well as options. Steve, Rebecca, Erica, and Darrel were very professional and listened to a non-automotive guy try to explain what was wrong with my vehicle. I will continue to be a repeat customer based on the customer service and quality of work performed. Thanks guys!
5/ 5stars
by  
on August 1, 2016
I needed a State Inspection done on my 2005 Honda Pilot. I made an appointment for a "Vehicle Inspection" online thinking this was the same as a State Inspection. Upon my arrival, I was notified that they were not able to schedule appointments for State Inspections. Despite that, the delightful young lady was still able to sneak me in and got my Honda inspected in less than thirty minutes despite the fact that they were extremely busy! I will definitely be going back there!
5/ 5stars
by  
on May 27, 2016
I came in to Firestone with a car in no shape for a road trip, but I left there with piece of mind that my car would be safe for travel. Everyone was courteous and trustworthy and the work was completed in a timely manner. I've never had problems with this Crowley location. I recommend it.
5/ 5stars
by  
on April 9, 2016
I was so frustrated with other mechanic shops I dealt with that day. When i went to firestone they were able to help me and solve my problems within ten minutes. They were able to find the part I needed cheaper than any other place and could get it and assemble it the same day.
3/ 5stars
by  
on March 15, 2016
I have been in the firestone family for over 2 generation now. I can safely say I feel comfortable in there work. The only concern I have is that, at this location they often times forget to re set the oil light.
4/ 5stars
by  
on December 7, 2015
The employees are outstanding. Very customer service oriented. The one and only problem is the price. It's just so expensive. You get what you pay I guess. No complaints about service or employees
5/ 5stars
by  
on December 1, 2015
This was my second time using Firestone to do my oil change. Once again I received excellent and courteous service done in a timely manner.
5/ 5stars
by  
on November 30, 2015
This is my preferred place to service my vehicles. From oil changes to new tires or wheel alignment, I trust this place.
5/ 5stars
by  
on November 21, 2015
I always use Firestone for my vehicle needs. They are professional and always treat me like a valuable customer!
5/ 5stars
by  
on November 6, 2015
My wife had a flat, went to another tire store and found she needed new tires. After getting some prices she called me to talk about it. I called my Firestone store in Crowley and spoke with Steven. He made a great deal on some tires, got them, installed them and kept me informed each step of the way. I love my Crowley Firestone store!
4/ 5stars
by  
on November 1, 2015
They help resolve a problem I had. At a fair price
5/ 5stars
by  
on October 20, 2015
Fantastic job! Saved me time and money. Our time is important to us all!
5/ 5stars
by  
on August 21, 2015
Garry was very nice took his time on checking over my rim and tire.was very respectful and understood my needs of having my car to drive.the techs are very friendly and nice at this location.i will definitely be coming back
5/ 5stars
by  
on August 6, 2015
I took my car to Firestone for an oil change. The service was quick, the staff was respectful and well-groomed. The price was fair. Also, I really appreciated that although they did a courtesy inspection, they did not "find" anything else to repair - so they are HONEST! I would use them again.
5/ 5stars
by  
on August 1, 2015
I had a nail in my tire. They fixed it and patched it up for free. Got my car back in about 90 minutes!
5/ 5stars
on July 27, 2015
I love going to the Firestone in Crowley they do excellent work the manager Gary make sure everything good
4/ 5stars
by  
on June 20, 2015
Had my car repaired a week ago. It was a great experience.
5/ 5stars
by  
on June 18, 2015
I used Firestone last week for an oil change. I made an appointment the day before and appreciate them starting promptly and getting the work done quickly.
5/ 5stars
by  
on May 15, 2015
I had my brakes done on a Ford 350, I want to thank them for going the extra mile and explaining every detail of things that were going to be done to my truck it was done on time and within my budget. I will do all the car services in the future, at their facility in Crowley. Thank you team! Roy Espinoza III
2/ 5stars
by  
on April 27, 2015
I bought new tires and when they were done installing them they said I needed an $80 alignment. I might have fallen for it but I just had it aligned at the dealer less than 2 weeks ago and when I compared the spec sheet they gave me with the one from the dealer I found that Firestone's didn't meet the manufacturer's required settings. Beware of the unnecessary add-ons!
5/ 5stars
by  
on April 26, 2015
Was in and out in a timely manner and they were very busy.
5/ 5stars
by  
on April 26, 2015
I have been to this location twice since moving to the Crowley area, each visit went very good and service was fast. I did not have appointments but was in and out in good time.
4/ 5stars
by  
on April 11, 2015
Great service and the employees are very friendly and knowledgeable.
5/ 5stars
by  
on March 10, 2015
When my new Honda Civic Hybrid indicated a low tire pressure, I stopped in and received quick and professional service. All the tires were checked and reinflated to the correct pressure.
1/ 5stars
by  
on February 27, 2015
We have two cars. One being the family vehicle which is only a year old and the other is a brand new car that needed it's first oil change. We use the highest synthetic oil possible in order to keep our cars in the best shape possible. Service was not especially fast or slow, but afterward we noticed a big gauge in the rim of our new car. My husband is very careful with the car and checks for damage each time he enters and exits the car. He had just washed the car before crossing the street to the Firestone location. When we confronted the person in charge he told us the manager was not there and then denied having caused the damage. We return the next day to speak with the manager and he also denied the damage. We were very upset. We will not be returning here for service
5/ 5stars
by  
on February 26, 2015
Honest and friendly customer service. Staff was quick to get things done.
5/ 5stars
by  
on February 16, 2015
I love the service and the work ethics ,JOB WELL DONE!
5/ 5stars
by  
on February 8, 2015
It was my wife's car's first visit to Firestone for service. It was quick, efficient, and no hassle. I was surprised at the low price tag for first class service.
4/ 5stars
by  
on February 6, 2015
Helpful and friendly people. I appreciate all the help they offer. Thanks everyone!
5/ 5stars
by  
on February 3, 2015
They have been taking care of my truck and my wife's car for about two years now. The crew there always provides excellent service at reasonable prices.
4/ 5stars
by  
on February 3, 2015
Repaired my daughter's car very quickly and at a fair price.
5/ 5stars
by  
on February 3, 2015
I got a tire replaced really quick ! We have several location in our area but I needed a specific tire an the location got it for me in record time during a busy day , very appreciated.
5/ 5stars
by  
on February 3, 2015
I use Firestone Complete in Crowley for all 3 of my trucks. All them have the Destination LE Tires. I also use them for all repairs on my cars they keep all my trucks running great.. The staff is incredible always friendly and great to be around. They even keep my truck with 270k miles on it in great shape. I would not go anywhere else
5/ 5stars
by  
on February 2, 2015
I've been using this Firestone since they first opened, and always have received great service.
2/ 5stars
by  
on January 27, 2015
I use the Firestone by my house a lot for my personal vehicles. My company truck also goes there since they except the GE fleet plan. I was do for an oil change and while I was there I had them check my tires. The salesman came back and said it was time for new ones. I wanted a all terrain tire so we looked at what they had and I liked the Bridgestone tires. He tried to sale me the Firestone at and I told him no I want the others. Said ok no big deal but about 5 min later came and said they didn't have my size. I asked him how long till he could have them in. I was told he could have them in a couple hours. Cool with me I would just go back and have them installed later that day. About 5 more min later he came back and said that the GE plan wouldn't allow me to buy those tire but I could get the firestone. Hmm funny because he was pushing those anyway. I just said fine I'll take them . It's a work truck not my everyday truck and I'm not paying for them anyway. Well ill tell you I HATE the tires. There rough and just plane UGLY! I should have just gone to discount like the rest of the guys I work with and got the nitto graplers. I run those on my truck and love them. But I'm sure the sale guy gets a kick back for a sale on those ugly firestone at tires. But nobody's fault but mine. I know better next time. Other then that I like this place but you better get there early or you will be there all day.
5/ 5stars
by  
on January 26, 2015
Bought tires, good product and good price. Very satisfied.
5/ 5stars
by  
on January 25, 2015
Had my oil changed was in and out !! Friendly employees ..
1/ 5stars
by  
on January 25, 2015
they don't known what there doing I had to come back and they still didn't fix it I had to take some one else to get it fixed and then will im the someone else was getting there car fix that they did for them ill neaver go back to them
5/ 5stars
by  
on January 25, 2015
I have never had a bad experience at this store. All persons that I have dealt with have been very polite and knowledgeable of the product and the work on my vehicle has been completed in a timely manner.
3/ 5stars
by  
on January 24, 2015
I had an overall decent experience here but I did have to bring my truck back multiple times because they screwed up on my breaks and some of the technicians seemed a bit frustrated cause they had to ride around until my breaks would make the noise I was telling them about. Other than that the staff is friendly.
5/ 5stars
by  
on January 24, 2015
I always am treated well, informed completely and I don't feel pressured to buy or get anything.
5/ 5stars
by  
on January 24, 2015
I always enjoy coming to this location. It is close to home and they work fast. The guys here are more personable than any other care care locations in Burleson or Crowley.
2/ 5stars
by  
on January 23, 2015
Dont understand why Im still a client of this facility. They change the quotes everytime you go for a different service. Dont like it anymore
5/ 5stars
by  
on January 23, 2015
I used this store in Nov and received outstanding service from the fellow inside the store and the mechanic servicing my car.. I'm sorry their names have escaped me but I did call corporate that day with their names and expressed my evaluation of the customer service I received.
5/ 5stars
by  
on January 23, 2015
Very professional attitude and service Fresh coffee,clean waiting area
4/ 5stars
by  
on January 23, 2015
They did a great job on servicing my car in a timely manner

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