Firestone Complete Auto Care: Your Source For Tires And Repairs At 3407 Garth Rd In Baytown

Come in to your nearest Firestone Complete Auto Care at 3407 Garth Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3407 Garth Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #13579 Managed by Michael Becker

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll check fluid levels, steering, belts, and more. Plus, we're dedicated to providing the best auto repair possible all at reasonable prices and short wait times. Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.1 of 5) - 18 Reviews
5/ 5stars
by  
on May 9, 2016
The sales Advisor, Michael and Brian returned my call quickly on quote. Brian secured time of schedule for same day. Brian was very professional, and knowledgeable. He also informed me of all services being done and discounts offered. I did compare quotes and Firestone was the best. I was very satisfied with service to my vehicle of the smooth drive.
5/ 5stars
by  
on May 9, 2016
This was our very first visit with Firestone and I was blown away. They are awesome! There was toys in the waiting area for my 2 yr old to play with (which was a life saver) he even left with a poster to put on his wall. I didn't stay the whole time but they called me as soon as they were done. You can also apply for credit which was awesome. I highly recommend Firestone ...the team in Baytown TX are amazing.
5/ 5stars
by  
on April 3, 2016
Very good group of guys. Knowledgeable and very helpful. Don had me in and out in no time at all. Even though I tend to do my own mechanic work, I do use Firestone for things that can't be done at home. Especially good for vehicles that you plann to hang on to for a while or maybe do some traveling with, nationwide locations, lifetime warranty on several of their services...you can't go wrong when choosing Firestone!
5/ 5stars
by  
on December 21, 2015
I had my tires balanced 4 times and front end aligned 3 times by two other tire places and was about to send my tires back. I took it to Firestone expecting the same outcome as before. I was pleasantly surprised when I drove it, they got the balance right and even double checked my alignment for me at no charge.
1/ 5stars
by  
on November 2, 2015
They are VERY SLOW and do not communicate well....
3/ 5stars
by  
on October 18, 2015
I have a lifted truck and they aligned it and shouldn't have. The guy twice did not tell me they couldn't. Went in the third time and a different guy said we can't touch lifted trucks on alignment. I wish they could align lifted trucks. What is the difference?
4/ 5stars
by  
on October 12, 2015
I had a nail in one of my tires. They had to replace it. Only cost me 13$. It pays to have hazard ins.
2/ 5stars
by  
on July 1, 2015
I went there approximately a week ago to check to see if I needed an alignment. They were nice friendly and knowledgeable at the time. Left my car at the shop and a few hours past. No one called to tell me my car was finished. I had to check on it myself. When I arrived the printout said that they recommend I change my air filter. I questioned the attendant about the recommendation since I got an oil change prior to taking it to Firestone. He was persistent on his judgement that I need one. So I took the car back to the place I got my oil changed and turns out the filter was clean. I felt like if they missed something as little as that what else did they claim they looked at and supposedly taken care of. Will not go there again
5/ 5stars
by  
on July 1, 2015
Excellent and professional service by knowledgeable staff.
5/ 5stars
by  
on June 10, 2015
Turned in a warranty tire, which was examined, found faulty, and replace at the warranty price. All done in quickly and professionally.
5/ 5stars
by  
on May 10, 2015
I brought my truck in for shocks and brake fluid flush. I have relied on this store for years for service, and they have always given me their best. While I get recommendations on repairs and maintenance that are needed, I have never been sold anything I didn't need. I can trust them to fix my truck right the first time. I also have peace of mind knowing that the Firestone warranties will be honored anywhere there is a Firestone store.
5/ 5stars
by  
on February 4, 2015
I was noticing an unpleasant squeal noise every time I put my car in reverse so I went to Firestone. It turned out my front brake pads and calipers needed replacement as well as the rear drums. I wasn't able to pay for both services, so they recommended I just do the front for now since it was the true safety issue. I shared that I was an engineer so they would understand my reasons for wanting to hear what exactly needed to be done and why (just how my brain works). I was even taken out to my vehicle after the brakes had been taken apart so I could see the severe wear and scoring for myself. This made me feel respected and increased my trust in their recommendations. We had to wait an hour for my new brakes to be delivered before the work could even be done. Unfortunately, I didn't have a way to be picked up (new in town) so I stayed in the lobby area for several hours. During this time, I could see that customers were treated fairly and the manager told me about how it's his goal that every person is treated like family. Then, once the new pads and calipers were on, the mechanic took my car for a test. He noticed that one caliper wasn't behaving correctly and insisted that we get a different one to replace it. I had to wait longer, but I appreciated his dedication to my safety and for doing things the right way. Of course, it's not fun to have to pay for new brakes and sit around, but when it really counted, Firestone was there for me. I will definitely be back to replace my rear brakes when it's time and for any other service I need. Thank you!
5/ 5stars
by  
on February 3, 2015
We use them to service both of our vehicles and they have always provide top notch service.
5/ 5stars
by  
on February 2, 2015
Representatives are very professional and friendly... They consistently keep me informed of any items that needs repair or will need repairs in the future. .. Great group guys
1/ 5stars
by  
on February 2, 2015
Had an appointment. Still took 2 hours. Talked to one customer been there for 3 hours.
5/ 5stars
by  
on January 25, 2015
I have been a loyal customer for 20 plus years! Which translates to doing business with honest, professional, & competent individuals! I wouldn't have it any other way!
5/ 5stars
by  
on January 23, 2015
I have used this shop/location for many years. I trust the Staff, especially Michael, Ben and Don implicitly. Both my personal and Company vehicles are serviced here and here only.
2/ 5stars
by  
on January 22, 2015
went to get my tire changed, was first in line when they opened took 4 1/2 hours and the Tech broke the back of the seat and when I told the manager he told me he didn't care

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