Car Tires And Services At 2201 S Coulter St: Firestone Complete Auto Care In Amarillo

Welcome to Firestone Complete Auto Care at 2201 S Coulter St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2201 S Coulter St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #11479 Managed by Chase Tillman

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll inspect lights, steering, hoses, and more. Plus, we're committed to delivering the best quality service possible, all at reasonable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (806) 553-2722.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.1 of 5) - 17 Reviews
1/ 5stars
by  
on June 2, 2017
I went in to get my inspection completed and ended up leaving after I had to spend 358 dollars! Mind you I was at the South Coulter location 3 weeks ago and was told that my tire tread was a 3 on my front tire which I know is low but I am a full time wife and a mother of 5 children and my husband and I had been working the new tires into our budget!! So when I went in for my inspection the guy tells me that my tire tread is at a 2 and the front tires need to be replaced before they can pass my inspection! I was so upset due to the fact that I was just at the other location 2 weeks prior and was told they were at a 3. I asked for my keys back so I could go somewhere else and was told that if I left the store then I still had to pay for my inspection and he would flag my vehicle as a failed inspection. I ended up having to charge 2 new tires. This is the biggest crock of crap that has ever happened to me. I will pay off my tires, I will cancel my card and firestone will no longer have my business and I will be sure to let everyone I know to not go there!! I was forced into replacing the tires. I wonder if the man behind the counter has 5 children to feed?!!? The tires that were on my car were well enough to go a little bit longer until my husband and I replaced them in August!! I am completely unhappy with my experience. OH and for note now that I have these new tires my van is pulling to the left!! I felt like I was blackmailed into buying these new tires!!! Like okay your tires are failing (even though they were passing a couple weeks prior and I havent drove out of town anywhere!!) so either you buy new tires or we fail your inspection and you cant get registration!!!
5/ 5stars
by  
on January 31, 2017
I love how quickly they get you taken care of. With a small child it's hard to make time for auto care. I really appreciated Taylor & her coworkers for taking care of us!!
5/ 5stars
by  
on November 26, 2016
I've stopped at this Firestone store 3 times while visiting the Amarillo area and now consider this "My Firestone". I'm so impressed with the folks at this Firestone outlet that I practically schedule my visits to Amarillo to coincide with times when my vehicle needs to be serviced. And, although I've yet to do it, I feel so confident with the professionalism and trust in the store manager, Paul, that I would very likely call him for service advice. The staff is always courteous and extremely professional with all customers. The technicians seem dutiful and conscientious about the task they perform no matter how big or small. This small store seems to have high volume workload and in spite of the volume or complexity of the work all customers are treated with respect. Thanks to Paul and his team.
5/ 5stars
by  
on September 8, 2016
5/ 5stars
by  
on December 5, 2015
Our hummer wouldn't start and they figured it out right away. They were so polite and had us outta there in 30 minutes. I would definitely recommend this Firestone and the lovely team of mechanics that helped us. Will come back again if I have another issue with any vehicle of mine!
5/ 5stars
by  
on August 6, 2015
I use them on a regular basis to get my oil changed. I love that they check my tires also
5/ 5stars
by  
on July 30, 2015
On a road trip I had a tire issue and looked for a highly rated provider. This care center fit the bill! They provided quick, professional service and kept us updated on the progress. I was very impressed and would highly recommend them. I'd like to give a special shout out to Paul Perez and Chase Tillman for running a first/class operation.
4/ 5stars
by  
on June 25, 2015
Great for tires, oil changes, and brakes. Some stuff is WAY overpriced though. Got a quote for rear shocks and just the shocks were quoted at $500 for parts.$750 total for 2 shcoks, which is 4 bolts total. Most expensive shocks I can find are $100. Other than that will keep coming back.
4/ 5stars
by  
on May 10, 2015
Went in to have a tire fixed but they noticed a tire rod needed to be replaced, as well as two front tires. I appreciate their eye on my safety!
5/ 5stars
by  
on May 6, 2015
very prompt and courteous service. Everything was good.
5/ 5stars
by  
on March 8, 2015
I visited on my way out of amarilo two monts ago. i was very pleased.
5/ 5stars
by  
on February 26, 2015
They were quick to change my oil and very polite to all customers
2/ 5stars
by  
on February 25, 2015
I brought my car in for a simple alignment check due to a continuing problem with it pulling to the right. I'm quite used to it taking a little longer to get a car on the alignment rack, which is normally about an hour or so. This was much worse! 3.5 hours later they finally got to my car! Then it was another 45 after that before they came to the conclusion they could only adjust the toe. As nothing else seems to be adjustable there. All control arms are adjustable and after looking in to what I have installed, so is my camber. All of which they claimed were not adjustable. I'm not sure if this only because they don't actually work on cars or they just aren't able to go that deep into removing control arm bolts to make the required adjustments. All I do know is spending an ENTIRE afternoon in the waiting area, 4+ hours is far too long to put a person through. Worst yet, I was not the only one there that long. Some poor guy was there before I got there and left about the same time I did. I'm afraid to know how long that poor guy had to wait. By the way... the car STILL pulls to the right!
4/ 5stars
by  
on January 27, 2015
I use Firestone for all my regular maintenance needs like oil changes filter changes tire rotations
1/ 5stars
by  
on January 27, 2015
I can say with a pretty good degree of certainty that 2 weeks after purchasing a 2013 vehicle I took it to my local Firestone dealer for an oil change. Up until this time I didn't notice any fluid leaks. The next day I discovered oil dripping from my oil pan drain plug. As I mentioned the 2 weeks prior to this service there were no leaks. I figured why bother complaining, they would deny it. After all it was a used car.
3/ 5stars
by  
on January 23, 2015
Very timely install of my radiator and water pump. Only problem I had was the transmission cooling lines to the radiator were not installed properly and leaked my transmission fluid onto my garage floor. Easy fix as I corrected the problem but expected more QA from Firestone and certified mechanics.
5/ 5stars
by  
on January 23, 2015
Firestone, will always be the first guys I go to, and the second and third, the other guys, dont listen to the customer and show how things work or dont work, Firestone is always about not only fixing your ride, but helping in showing you how to care for your vehicles maintenance, plus the Firestone credit services are very flexible and willing to let you pay your bill over time. When the time is right to get some tires. im not going to call the Ghostbusters, im going to call Firestone. Have a great day.

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