Firestone Complete Auto Care: Your Source For Tires And Repairs At 2829 Lebanon Pike In Nashville

Come in to your nearest Firestone Complete Auto Care at 2829 Lebanon Pike for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2829 Lebanon Pike
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #303591 Managed by Chris Bowles

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll examine tires, headlights, belts, and more. Plus, we're committed to delivering the best quality service possible, at unbeatable prices and quick turnaround times. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.8 of 5) - 57 Reviews
5/ 5stars
by  
on March 17, 2016
4/ 5stars
by  
on December 12, 2015
I was there about a week or two ago. My tire popped and I needed to be at work that afternoon. I got help putting a spare on the car and headed to Firestone. They were very friendly and actually cared about my situation. I was very stressed out and I had other errands to run before work. I purchased a new tire and they had me out in 30 minutes. The only thing I will say I didn't like was that one tire cost me $120 or something like that. I spent $140 in total.
4/ 5stars
by  
on November 29, 2015
Needed fast Tire Repair on Busy Holiday Weekend, they had me in and out fast
5/ 5stars
by  
on November 28, 2015
I started going to this location for oil changes and now they are my go to. The staff is knowledgeable, courteous, and attentive as soon as you walk in. They take care of things quickly, especially if you have an appointment, and suggest things you can do to help with the maintenance of your vehicle without being pushy. It doesn't sound like much, but I have gotten some pretty bad service at other similar businesses, and this one really stands out in their customer service.
5/ 5stars
by  
on November 23, 2015
The high and low beam lights were out during a recent trip. I located Firestone and immediately took my care for service. The service was friendly and efficient during my visit.
5/ 5stars
by  
on November 18, 2015
I stopped in at the last minute without an appointment, no problem they worked me in and got me out In time to be at an appointment. Everyone there took the time to say hello.
5/ 5stars
by  
on November 13, 2015
Made a bad situation a good one. So glad I used them.
5/ 5stars
by  
on November 6, 2015
I would suggest to anyone that can afford the service they should use it.I think they're the best.
5/ 5stars
by  
on November 5, 2015
Made me feel comfortable and listened to my concerns about my vehicle. Would visit this store again
5/ 5stars
by  
on October 23, 2015
A week ago my tire blew out and my truck had to be towed to this show. They got my truck in very quickly, and they were all extremely nice. The best part is that they were very honest and trustworthy. I got 4 brand new tires, alignment check, and fluid check and was out of there in an hour even with a ton of cars lined up before me.
2/ 5stars
by  
on October 17, 2015
After completing diagnostic test they found that I needed a new alternator. They completed the work drove my vehicle home and the next day I am still jumping my car off. Called the store and they tell me to drive my car for awhile and it should be OK. Well it still isn't working a week later.
5/ 5stars
by  
on October 13, 2015
I am from Maryland and I had one of my techs in Nashville for training. While he was there his vehicle broke down. Firestone jumped on it immediately knowing that he was only going to be there for a few days and they were able to have the repairs done by the end of his training. Awesome service!!
5/ 5stars
by  
on October 10, 2015
They greeted me right when I came in and although there was a lot of customers waiting, they said, "Hi Sir, we'll be right with you." That to me means more than anything, having attention to detail and being genuine about it, WOW!
5/ 5stars
by  
on October 8, 2015
Purchased tires and there was no pressure for additional services. They did a great job.
5/ 5stars
by  
on September 22, 2015
The greatest Service I ever had. Everyone is amazing:)
5/ 5stars
by  
on September 19, 2015
Courteous and polite! Very satisfied. Would definitely recommend it to others
5/ 5stars
by  
on September 15, 2015
I'd like to thank JAKE for taking such good care of me when we had car problems on vacation a couple of weeks ago. He gave me a loaner car so that we would not be stranded while parts were ordered and replaced. He was so nice and truly cared about my situation. I wish there were more people like him in this world!
5/ 5stars
by  
on September 10, 2015
I decided to use them a week ago and I am so happy I did.
5/ 5stars
by  
on September 8, 2015
I go to this location for all of my auto service needs: 1. Always greeted with a genuine greeting and welcome. 2. If there for an extended time the staff checks and asks if I am ok or need anything. 3. Staff never makes me feel dumb for lack of knowledge about issues and shows customers issues before work is completed. I will continue going to this location in the future due to the great service and respect that I receive. :-)
5/ 5stars
by  
on August 22, 2015
Most of the staff know us by name and greet us warmly, answer questions, and only recommend what is needed.
5/ 5stars
by  
on August 12, 2015
Attendant listened to my explanation of issue. Called back as explained and provided options for my selection. Picked up car on time and issues have been corrected.
5/ 5stars
by  
on August 11, 2015
They will let you know what needs attention, and what can wait. It was more about making sure we left satisfied rather than push expensive parts we didn't need. Honest like that is hard to come by nowadays, and is very refreshing to see.
1/ 5stars
by  
on July 1, 2015
I was initially pleased with the service considering Firestone provided me with a short term rental to go to work. But then upon receiving my vehicle after I told it was repaired it immediately ran hot not even 1 mile later. After tensioner and hoses were to be replaced the mechanic forgot to fill the radiator with coolant. This resulted in me having to go to another mechanic because I no longer had trust in the particular branch. After I notified you all about the complaint the branch manager asked be to come back and leave the car for several additional hours which I thought was obsurd.....
5/ 5stars
by  
on June 19, 2015
They where super friendly and I got what I wanted!
5/ 5stars
by  
on May 19, 2015
Had 2 tires replaced. They ordered them in for next day and installed them on a Sunday. Didn't even need an appointment, came in when I could and they immediately did the job. The lady service manager was more than cordial.
5/ 5stars
by  
on May 8, 2015
I've used this Firestone for years! They always go above and beyond!
5/ 5stars
by  
on May 8, 2015
As an out of town client I was pleased with their efforts and success at meeting my needs
5/ 5stars
by  
on April 22, 2015
I was traveling from Cleveland to Pensacola and a brake caliper seized up during a lot of stop and go while stuck in a traffic jam on I65. The store rep told me they were closing for the night but that they could get me going first thing in the morning. They provided me with a loaner while they repaired my van and had me from broken down and bummin to smiling and up and running in less than 4 hours. I really was amazed at how fast they were. They were very courteous and the price for the service was very fair. Brakes have been operating better than ever for these past two thousand miles. Thanks guys!!
5/ 5stars
by  
on April 5, 2015
Thank everyone at Firestone in donelson, TN. Thanks for being sensitive to my needs of time and getting my jeep back on the road! You guys are awesome! Best service anywhere! Thanks again!!!
5/ 5stars
by  
on March 7, 2015
Fixed my flat, and made me want to go back for the full treatment because they were so personable and efficient. Didn't hang me out to dry when they could have.
5/ 5stars
by  
on March 3, 2015
Used them for a oil changeand would refer them to all
5/ 5stars
by  
on March 2, 2015
They took care of me. Got my oil changed and fixed my brakes. Always looking out for me.
4/ 5stars
by  
on March 1, 2015
Great place to get tires in a hurry!! Friendly knowledgeable sales people.
5/ 5stars
by  
on February 26, 2015
Always happy with them they always nice and polite
5/ 5stars
by  
on February 26, 2015
My heater blower fan would not cut off when my engine was turned off. We had snow and ice on the roads. I didn't think Firestone would be open, but I called and they said to bring it on in. They replaced the blower switch and all was good. I've had my truck serviced at this Firestone and have always had good service. I know where to take my truck anytime it needs service. Good management and good people to work with.
5/ 5stars
by  
on February 26, 2015
The employees greet you as you enter. I was tended to quickly and was called when my job was done. My car runs great. I will continue to use Donelson Firestone.
5/ 5stars
by  
on February 26, 2015
I had all 3 of my vehicles in to be serviced in the past couple of weeks. One got new tires, alignment and a check over. The second had an oil change, p/s leak repaired, new shocks, rotated tires & aligment. And the 3rd just had tires rotated and balanced. All the repairs were excellent and with the new shocks they recommended my truck drives like new again! I've recommended this store to numerous friends who have all become regular customers.
5/ 5stars
by  
on February 25, 2015
I went in for some new tires & the service was great!
4/ 5stars
by  
on February 6, 2015
Nice warm welcome, satisfactory explanation of service details. All in all good experience
5/ 5stars
by  
on February 3, 2015
chris bowles and the team @ donelson firestone are the best .great service .good people .never mind going there .I always know I am gonna get the best care .they treat you like family ,not just another customer. wont go anywhere but there.oh ,by the way ,there is a firestone 2 min from my house but I travel to Donelson for the best .
5/ 5stars
by  
on February 3, 2015
I received excellent service from the whole crew at the Donelson location. Thanks for your time and keep up the good work.
5/ 5stars
by  
on February 3, 2015
The Firestone at 2829 Lebanon Pike is awesome. This recommendation is only for that address. The title really says it all. They do good work, are honest and have fair pricing. I really don't like it when a auto repair business proposes services which aren't needed. The manager at this location, Chris Bowles, is a testament to the notion that if you take care of your customers that they will take care of you.
5/ 5stars
by  
on February 3, 2015
I have received excellent service with every visit to this location! The entire staff is very friendly and attentive. They do not try to pressure you into any unnecessary services, but make you aware of services your vehicle could use. I always use this location for all tire services with all of my vehicles.
5/ 5stars
by  
on February 3, 2015
Great team, work to help everyone, great managers and service crew. I trust their knowledge and recommendations. Service team makes sure that the job is done right!
5/ 5stars
by  
on February 3, 2015
I needed an oil change and only had a short period of time. I was given an honest opinion of how long I would have to wait, and decided to wait. It was finished exactly as stated, and I greatly appreciated it.
5/ 5stars
by  
on February 3, 2015
The men and women of Firestone make you feel so welcome when you walk in the door, they are always customer friendly. The make you feel like that you are the only one that they are waiting on, even though they have tons of customers.
5/ 5stars
by  
on February 2, 2015
As usual the crew at Donelson Firestone did a excellent job....I've tried other shops and Firestone stores because I live so far away and none compare to Donelson..I will continue to drive to Donelson because of the great service I get there, I feel they are honest and reliable to do the job right ( which is hard to find these days)
5/ 5stars
by  
on February 1, 2015
I've used Firestone for 10 years now.... Always satisfied with services. .. Great customer service!
4/ 5stars
by  
on January 27, 2015
They have serviced my vehicles for years. Chris and staff are the best!
5/ 5stars
by  
on January 24, 2015
Every time we go to Firestone, we walk away feeling completely satisfied with the service and great care that is given to our vehicles. They give you their honest opinion and never push additional services on you. They prepare us for upcoming repair costs by letting us know 'within the next three months, this will need to be serviced/replaced for (insert reasons here)', and let me know what is essential to keeping my 8 year old vehicle on the road. We have spent a good chunk of change on our three vehicles in the past 6 months due to various required repairs, and we have never left feeling like the money we spent was because we were pressured or scammed. Staff always goes above and beyond to make us feel welcome and comfortable.
5/ 5stars
by  
on January 24, 2015
Drove down to Nashville from Maryland and had brake issues. Everyone in the shop was very helpful and very friendly. They were nice enough to give us a lift back to our hotel so we didn't have to sit and wait at the shop. I would definitely recommend them.
5/ 5stars
on January 24, 2015
They always treat my wife daughter and myself great or we wouldn't go back!
5/ 5stars
by  
on January 23, 2015
great service. they always take care of me. friendly
5/ 5stars
by  
on January 23, 2015
I can't say enough about the friendliness, helpfulness and efficiency of the Lebanon Road Firestone. If I have a problem, they are always quick to respond. They also advise me when something needs to be done to avoid a problem, air my tires when they are low, and are just always there for me. Thank you, guys.
4/ 5stars
by  
on January 23, 2015
I was there two and half years ago and you wanted me to replace my 7 yr. battery I had had only 4 to 5 yrs. I drove it two more years before I replaced it, so I feel that Firestone may just look for vulnerability in women. Mostly, I have had good service.
5/ 5stars
by  
on January 23, 2015
Chris and his staff treat customers like they are family. The instant you walk in the door they call you by name, after they start service on your vehicle they explain the issues in simple terms where you understand what the problem is and what it will take to resolve it, you just don't find that kind of customer service anywhere else. I have 3 vehicles I take to Chris on a regular basis, I would not consider taking my business anywhere else.
4/ 5stars
by  
on January 22, 2015
Helpful to say the least, rather expensive repair was completed only to have another issue come up post repair. Guys were very supportive in an ongoing issue in which I had to come back repeatedly several times before I was told the problem was going to cost yet another significant costly repair. No push to have the repair done as it was out of my capability to pay that amount for another repair. Very nice and professional, willing to go a bit beyond to satisfy the customer, which was recognized!

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