Car Repairs And Tires At 15127 Old Hickory Blvd From Your Nashville Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 15127 Old Hickory Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

15127 Old Hickory Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #23361 Managed by Tristen Teague

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll check lights, air filters, belts, and more. Additionally, we're dedicated to providing the best auto repair possible at unbeatable prices and a short waiting time. Come in today or plan your appointment online or by calling (615) 866-4236.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 38 Reviews
5/ 5stars
by  
on October 25, 2016
sales rep is very knowledgeable and explained the work being done to me in a way I could understand. They really inspect your vechile and only do the work that is necessary. I thought I needed new brakes but they figured out I really needed a flush. Saved money and a lot of time
5/ 5stars
by  
on September 20, 2016
Excellent staff, technician and service! The job will be done right here!
5/ 5stars
by  
on August 21, 2016
Being a woman, I felt very comfortable and didn't feel like I was going to get cheated out of my money. Service was phenomenal and I will definitely be back!
5/ 5stars
by  
on August 1, 2016
They really take excellent care of car and customer
4/ 5stars
by  
on May 31, 2016
5/ 5stars
by  
on May 21, 2016
These guys are so good to us that sometimes we just stop by to say hi and see how they're doing!
5/ 5stars
by  
on May 19, 2016
5/ 5stars
by  
on November 18, 2015
I trust Roderick at Old Hickory Firestone. Nashville
5/ 5stars
by  
on November 2, 2015
Jeff Bailey is great. I always go to whichever store works and do super work. He is definitely an asset to the company.
5/ 5stars
by  
on October 5, 2015
Above and beyond service! We were trying to figure out road noise problem and guys figured out that it was uneven tire wear from lack of tire rotation. My daughter had the car for a couple years at college was changing oil but didnt know to rotate tires.
5/ 5stars
by  
on September 23, 2015
I think they are the cheapest in tires lifetime alignment 88
5/ 5stars
by  
on September 6, 2015
prompt and efficient service. Cost effective. The drop off and pick up service really helped getting to and fro from your location put you over the top.
4/ 5stars
by  
on August 27, 2015
I was happy about my visit and I will be back agsin
1/ 5stars
by  
on August 6, 2015
I was very unhappy with my service. I made an appointment for the morning and my car was not finished until closing time. When they called to tell me my car was finished they had not addressed the problem for which I had taken the car in. There seemed to be no continuity between the person making the appounent and the person working on the car. Though they did inspect my brakes and change my oil, I am unhappy with the repair done to my tire. Not only did I have to remind them to repair the tire, the tire was not repaired. It is still damaged and I have to take even more time out of my workweek to go to another Firestone because I will not return to this one.
5/ 5stars
by  
on July 14, 2015
The service was awesome and the staff was great!!!
4/ 5stars
by  
on July 7, 2015
I used them bout a week ago and the service was quick and simple. the employees were friendly and made sure my car was taken care of right when i got in. It was good price for the service. i will definitely be going back!
5/ 5stars
by  
on June 28, 2015
I needed two tires very quickly, this was done surprising well.
3/ 5stars
by  
on June 28, 2015
I've used this Firestone before and have been satisfied with the service if not necessarily the price. Father's Day I got a flat tire. I put the spare donut tire on and took my car to Firestone. They called back and said that the tire couldn't be repaired and that it needed to be replaced. They quoted me the price for a new tire and labor that with tax came to around $225. I okayed the work. After I picked up my car and went home to file the receipt I noticed a charge for "Lifetime" maintenance/rotations/etc on the receipt. I didn't ask for that. I should've looked closer at the bill before I signed it but I'd never expected that a shop I'd previously trusted would tack on, without my permission, an added fee. I would not have agreed to that charge. Besides, there are two tire shops nearby that I know give that same lifetime rotation coverage for free. I'd already reduced my use of Firestone because I felt that they would use the fee set by the computer even if it turned out to only be 5 minutes of work instead of 35. I'd rather do business with a garage that doesn't sneakily add charges, and charges me for actual work rather than some formula developed by corporate bean counters.
5/ 5stars
by  
on June 13, 2015
Last week I went I was out of there less than hour they were very busy
5/ 5stars
by  
on June 2, 2015
Last week I was stuck with my friend in Nashville on our way home to Denver on a road trip. I had cracked a rim after getting all new tires from a Firestone down in Florida. Not only did they make sure that we were safe, they spent hours finding a solution for me so we could get back on the road and make it to work on time. Impeccable customer service. Best experience I have had getting work done on my car ever.
5/ 5stars
by  
on May 13, 2015
I like that you are greeted by someone when you come in, even if all are helping someone else. They take the time to tell you what is going on with your vehicle and make sure you have the time to do it.
4/ 5stars
by  
on April 25, 2015
My most experience well the outcome wasn't good nor bad because they didn't have adequate enough time to do the work from the time I dropped it off at 8 til 5:20 to see where fuel is leaking at so I've been driving around with a fuel leak until I can get back there again between my work hours. However, with that being said the people inside the service center are outstanding and very nice. I would say an A+ on customer service, no doubt.
5/ 5stars
by  
on April 17, 2015
I stopped by the Harding PL / Nolensville Pike to get an estimate for new tires. Unfortunately they only had 2 and recommended their other store on Old Hickory Blvd. They called the location and reserved 4 tires. I drove 5 minutes away and was immediately greeted by the Manager who stated, "Welcome, we've been waiting for you and we have your tires for immediate installation." I was impressed! I elected the service that had roadside service, unlimited balancing, and alignment. My service was quoted 90 minutes and just about the end of that time frame I was approached by my service advisor that my tires were on the alignment machine. Unfortunately 30 minutes later he told me the same thing. My first disappointment. After a little bit, the service advisor came out to show me the alignment report. He stated that I could get the alignment for an additional $89 or the next level for $100 something. I GASP! I was lost! I thought my service included an alignment with a new set of 4 tires. He stated it was only an "alignment check". I corrected him immediately and he agreed to complete the alignment for $0. Five minutes later I was delivered my car and drove away very happy. Make sure you understand if it is an "alignment" or "alignment check". It could save you some frustration.
5/ 5stars
by  
on April 6, 2015
We have all service done on both of our cars here. It is just down the road from where we live, they are always so helpful, super nice and very fast.
5/ 5stars
by  
on February 26, 2015
I feel very comfortable going into this location whether if its a problem with my vehicle or if it is for regular maintenance. I have been going here for several years and love the treatment I receive when I go in. Everyone is very friendly, professional and honest.
5/ 5stars
by  
on February 5, 2015
I have used this store several times. I am always treated with respect. The employees take the time to explain everything to me and I never feel like I am being talked down to. I have recommended this location to several of my friends.
5/ 5stars
by  
on February 3, 2015
I can depend on the the job being done correctly the first time and at what I consider to be at a reasonable cost.
5/ 5stars
by  
on February 2, 2015
Their diagnosis and repair was great! The team is also easy to work with! Thanks Firestone
5/ 5stars
by  
on February 2, 2015
I've been going to this Firestone Service store for 4 years, and have found them always helpful, and honest.
5/ 5stars
by  
on January 25, 2015
Like their professionalism and attitude. Do a lot of driving, so I see them frequently.
5/ 5stars
by  
on January 25, 2015
I came in for a oil change and so glad I came here. They brought to my attention a potential major problem with my car that should be addressed quickly. My car has less than 38K miles and this was a manufacture issue that I was not aware of. Thanks to them I was able to take the car to the dealer for repair free of charge. The team at my Firestone are the absolute best!
4/ 5stars
by  
on January 24, 2015
I have always used Firestone and have been glad that I have
4/ 5stars
by  
on January 24, 2015
Took my car in today 1/24/15 because battery light came on, showed me some leaks in power steering (actually took me to car and pointed out) replaced alternator which was under warranty all in less time I was told!! Best part my technician Glenn Matthews fixed a little problem with my power window I've been having, he just noticed it and fixed it! I've been using same location for several years & after what happened today- mainly with Glenn- & Daniel (service advisor) I will keep going back!!
5/ 5stars
by  
on January 23, 2015
They've been taking care of all of my cars since I moved to Nashville in 2009. From my old beater, to my second hand mini-SUV, to my current second-hand four-door sedan, the staff have always been courteous, knowledgeable, and efficient with their service. They even go above and beyond in finding affordable solutions. I could go to my manufacturer for maintenance but I have full confidence in Firestone because of their track record with me.
5/ 5stars
by  
on January 23, 2015
I have been using this shop for quite a while and have all 5 cars in my family serviced and repaired there. These people are doing a great job. The manager knows me by name. When I was there last Monday 1/19/2015, after dropping off a car for an oil/filter change and having all the life time services performed (front wheel alignment check, wheel balancing and rotating), I went shopping with my wife. Having found all we needed in one store, we went to get breakfast in the area. I was very surprised when your shop called me during breakfast telling me that my car was already done, after I told them that I did not need it back until after lunch.
5/ 5stars
by  
on January 23, 2015
I have been using them regularly since 2010, They have done awesome job to my satisfaction.
5/ 5stars
by  
on January 23, 2015
They were friendly, quick and competent (and affordable) when I went to have a tire repaired.
5/ 5stars
by  
on January 22, 2015
We had a problem! It was late Sunday afternoon, a loud grinding noise was coming from my Mazda 3, and I had to drive back to Charlotte, NC the next morning. My A/C had tanked! The only place open at that time was Firestone Complete Auto Care in Nashville. The person who took care of us listened carefully as we described our plight. He immediately got us into the shop, and we were back on the road in 45 minutes. That was October, and my car has worked fine ever since (it's January 22nd). I can't say enough about the way we were treated, and I can recommend this place without reservation.

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