Car Repairs And Tires At 2870 New Brunswick Rd From Your Memphis Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 2870 New Brunswick Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2870 New Brunswick Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #29378 Managed by Jeffrey Bungard

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, steering, belts, and more. Plus, our team believes in giving you the best service possible, all at great prices and a short waiting time. Come in today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 24 Reviews
5/ 5stars
by  
on March 16, 2016
I have never been dissapointed!!!
1/ 5stars
by  
on October 18, 2015
I have LT tires on a truck and they can not balance them, even after multiple attempts and even me paying for $140 additional road force balance. They also have no idea how to set a proper PSI, because the tires are E rated, they assume 45 psi, but a chalk line test reveals the best psi to be 35 psi. Also, depending on who you speak with, you get different and sometimes contradictory answers for the exact same questions.
5/ 5stars
by  
on July 21, 2015
Jeff and Mike are superstars! They have kept my cars running smoothly for years and are kind, trustworthy men committed to keeping my family safe on the road. The repairs they and their staff recommend are genuine and reasonable. They stand behind their work and the work of their team. Time-after-time, they have gone the extra mile for me. On my visit last week, Mike even took extra time to show me specific auto diagrams to explain exactly why I needed the suggested repairs. I have recommended this Firestone location to more friends than I can count!
5/ 5stars
by  
on June 20, 2015
Recently used the Brunswick Road store in Bartlett TN for oil changes for both my high mileage and my wife's SUVs. The staff were courteous and quick. Was in and out of the store in 30 minutes on a Saturday morning. Much appreciated since we were in the middle of a relocation and time was very previous to us!
2/ 5stars
by  
on April 20, 2015
It must be nice to have so much business. Apperently they have more businees then they can handle. While the staff is nice enough it is action that counts. i have had nothing but issues everytime I have returned since I purchased my tires.
5/ 5stars
by  
on February 26, 2015
They are by far the greatest!! Saved me more than a time or two. I want to thank them for everything that they do!! Beats competitors hands down.
5/ 5stars
by  
on February 26, 2015
They are always understanding and clearly let me know what is needed and why
5/ 5stars
by  
on February 10, 2015
Continue providing great service and doing a great job.
5/ 5stars
by  
on February 6, 2015
Every time I visit the staff is always helpful. Wait time is never that long of wait!
5/ 5stars
by  
on February 4, 2015
Used them a few weeks ago great staff and service was excellent
5/ 5stars
by  
on February 3, 2015
When I bought my Honda CRV in 2011 it came with free oil change for life at Honda. I chose instead to pay for Firestone service based on past experience. Mike, Jeff, and the Crew at my Firestone location have not let me down. They service my car and my wife's car and we are always pleased with the quality of their work. They are knowledgeable, professional, honest, and friendly. Take my word, you can trust the Team at Firestone on New Brunswick Rd. in Memphis, TN.
5/ 5stars
by  
on February 3, 2015
I am very happy with Mr. ELLIS. I only visit there because of his professionalism.
5/ 5stars
by  
on February 3, 2015
This service was a simple tire repair (slow leak from a nail). Jeff and his crew, however, have serviced and repaired my cars for probably 20 years. They are unfailingly helpful, clear in their explanations, and honest. I've been a widow for many years, and it's been wonderful not to worry that I'm being charged for unnecessary items or receiving incompetent work. I put 25,000 miles a year on a car, traveling all around the country. Using Firestone means that the rare times I've needed service when not in Memphis, there was always a store nearby, and it could access my service records and warranties. I've not had to use that service very often, but it's been wonderful when I have.
5/ 5stars
by  
on February 3, 2015
I am very much satisfied with the work that was performed on my car,the awesome customer service also the friendly advice. I will be due in for tires soon ,See you then... Thanks
5/ 5stars
by  
on February 2, 2015
very nice and awesome customer service but long wait times
1/ 5stars
by  
on February 2, 2015
I just wasn't happy with the time and my car wasn't doing any better when I left. Sometime I wonder did they do the alignment
5/ 5stars
by  
on January 26, 2015
I have all my routine tire, alignment, wheel and brake service performed at Firestone. These folks go the extra mile to satisfy their customers.
5/ 5stars
by  
on January 26, 2015
I had to get a drip checked and thankfully i was notified that a cv joint was broken. Thankfully i got it repaired there also and i feel great knowing my car was taken care of.
5/ 5stars
by  
on January 25, 2015
I had to replace tires on my Jeep Grand Chetokee and the Manager, Mike was extremely helpful and assisted me in the most timely manner around my hectic schedule after recent surgery and stay in hospital!
5/ 5stars
by  
on January 25, 2015
they did a very good and fast and honest and friendly
5/ 5stars
by  
on January 23, 2015
I all ways get my car care at firestone.the staff is great.
5/ 5stars
by  
on January 23, 2015
I have ask Jeff on numerous occasions to check something on one of my vehicles without a schedule appt. and he has always been willing to accommodate my request ....I consider that great service
5/ 5stars
by  
on January 23, 2015
I just moved to the area and my Subaru needed to be looked at asap. They had a tech who loves and owns a Subaru and he fixed the problem in less than an hour. You have earned a repeat customer.
5/ 5stars
by  
on January 22, 2015
I was pleasantly surprised by the knowledgeable and friendly staff, reasonable prices, speed of service, and in-stock tires!

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