Firestone Complete Auto Care: Your Source For Tires And Repairs At 500 Foothills Plz In Maryville

Ready to come in to your local Firestone Complete Auto Care on 500 Foothills Plz? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

500 Foothills Plz
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #27103 Managed by Robert Corder

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll check tires, headlights, the battery, and more. Additionally, our team believes in giving you the best service possible, at unbeatable prices and short wait times. Stop by our store today or plan your appointment online or by calling (865) 268-3156.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.2 of 5) - 36 Reviews
5/ 5stars
on November 27, 2016
Thanks to Jim Short and associates for their friendly and thorough work on the wife's Toyota.
5/ 5stars
by  
on October 30, 2016
Best customer service I have ever seen. This will be my go to place for tires.
5/ 5stars
by  
on June 30, 2016
Excellent knowledgeable friendly staff we love our new A/Ts
5/ 5stars
by  
on May 25, 2016
Great service!!
5/ 5stars
by  
on March 21, 2016
Being from out of town, we were really pleased with the quick service, fair pricing, and friendly service.
5/ 5stars
by  
on March 20, 2016
The guys in Maryville Tn done a great job on my daughters Neon. They changed the timing belt, plugs & serviced the transmission right on schedule.
5/ 5stars
by  
on November 24, 2015
I just moved to this area. Not sure on who to trust with my car maintenance. I asked around and was told Firestone at Foothills Mall was highly recommended. They were right! Amazing help and service! Robert and his crew are very friendly and respectful. I have and will continue to recommend this store. Thank you for all you have done!
5/ 5stars
by  
on October 18, 2015
Service Manager James Short and mechanic Adam once again took great care of me and my cars. For over 8 years Maryville Firestone has cared for my 4 cars
1/ 5stars
by  
on September 24, 2015
Purchased 2 tires that didn't match. One was HT and the other AT. I called to have it corrected and was told they would get me anytime I came right away. It took over 2 hrs. and I had to drive 40 miles to fix a Firestone mistake. I asked for a free oil change or coupons for their mistake and all I got was a sorry and a snigger! I've been buying tires since the 90's from Firestone and I doubt I'll go back to this one or any others for that matter! One of the tires is still not balanced correctly and I don't know what I'm going to do about it! Sorry bunch!
5/ 5stars
by  
on September 4, 2015
The staff was very courteous and professional and took the time to explain the repairs to my car and offer affordable alternatives to fit my budget. Not to mention, one of the mechanics helped a lady who wasn't feeling well. Also, each person who worked there was courteous and professional to each person that came thru the door and I saw that a lot since I was there for about 3 hours. I will return to firestone each time I need repairs on my car and recommend them to my friends as well!
5/ 5stars
by  
on August 31, 2015
Even tho I have to go in a lot more then most people. Every time I go I always have the best service. I only go in so much because of my stupid decision. Even if they make a mistake which doesn't really ever happen. They make good on it. ☺
2/ 5stars
by  
on June 27, 2015
I made an appointment at noon to have service done. It took 2 hours before my truck made it into a bay to start the service, then another 2 hours to get an alignment checked and oil change. If someone makes an appointment, waiting 2 hours before pulling it into a bay is ridiculous. What's the point in making an appointment?
5/ 5stars
by  
on June 19, 2015
I got oil changed and tires rotated they told me battery wax going bad and air filter dirty I appreciate that
5/ 5stars
by  
on June 17, 2015
From the time I walked in it was a great experience. Customer service was excellent, work was done thoroughly and quickly. Kudos to Robert & Scott!!
5/ 5stars
by  
on May 28, 2015
I recently took my car to this store and had the best experience ever! I'm always a little nervous about issues with my automobile. A friend suggested I take my car to the Firestone in Maryville because they had received excellent service here. I have to say the manager, Robert, was outstanding. He took the time to explain the issues my car was having and answered all my questions. The staff was kind, courteous and very professional. My car is running great thanks to the employees at Firestone in Maryville!!! I love this store and will recommend it to everyone!!!
5/ 5stars
by  
on May 18, 2015
Bought an interstate battery a couple of weeks ago.
5/ 5stars
by  
on April 30, 2015
the employees were friendly and helpful. And my car was finished super fast.
5/ 5stars
by  
on February 26, 2015
I have used this store for several years (and two cars). They provide trustworthy service and keep track of what I need to have done on my car.
5/ 5stars
by  
on February 26, 2015
Adam Crisp always works on our vehicle and does a new awesome job. I refer all my friends to him.
5/ 5stars
by  
on February 7, 2015
I have used them several times and been very happy everytime
5/ 5stars
by  
on February 3, 2015
I used the Firestone at Foothill Plaza for all of my services. The employees there are always informative and very helpful. They are timely and efficient and I my son enjoys playing with the tires and they are all very nice about it.
3/ 5stars
by  
on February 2, 2015
I recommended my son take his car there to get a tire repaired. He has road hazard with firestone. We took the car at noon and heard nothing. Went to the store at closing time and they had not fixed the tire. The next day I took the car to the Farragut store. The district manager made some promises also that he did not keep. This location seems to have problems with turnover of personnel for some reason. Never know what you will get. This is the most convenient for me but not the most productive. We were told customers with other issues that were paying were done instead of taking care of someone who had road hazard that would pay nothing.
3/ 5stars
by  
on January 28, 2015
I took my truck in because of a rattle near the exhaust and they said it was a loose hinge and they tighten it but the rattle continued and I found out that the pipe going into the muffler was broken and I had to get it fixed and I was not happy that they didn't find this when they looked at my truck and I mentioned to them that a friend said it sound like the muffler. Also I have tried to get my Ex Husbands (Jeffery James Hughes) name removed from any of my information and services 1st time I have been disappointed
5/ 5stars
by  
on January 28, 2015
Listened to my requests and provided timely and effective service!
1/ 5stars
by  
on January 27, 2015
We have an 08 gmc acadia.The front end had some vibration so we took it in. They charged us like $20 to look at it. We mentioned that my husband thought it might be the tie rods. It took them almost 3 hours. Then they said it was a knuckle ($500) in the steering. So we made an appointment to have it fixed. They said it would be done around noon. Then they called and said the brakes needed to be done and that the rotors were warped. I said "do we need new rotors?" They said no that they would just turn them. I called at 5pm that night because we hadn't heard from them. They said it wouldn't be done till 6:30 or so (they close at 7 I live 15 minutes away) so they call at 6:50pm so we rush over pick it up....(almost $800 later) 2days later brakes are making noise, vehicle pulls to the left and the vibration is as bad if not worse. So I take it back in. I waited 4 1\2 hours. The knuckle that we paid to have fixed "most likely" didnt even need it! They now say we need new rotors and that the vibration and the wheel making a pop noise is the bushings for the rack and pinion. And the rack and pinion is leaking. So if we pay to have the rack and pinion repaced they wont charge us for them or to put in the bushings and because i asked about the rotors they will now fix those too...and "throw in" an alignment....(fyi when you buy a new rack it comes with bushings the guy even tells me this and then tries to charge me for them! .surprise so they aren't even going to have to pay for the bushings because they already come with the new rack....also when you get a new rack they are supposed to do an alignment $100 value they keep it almost 2 full days and a morning...($435 more) OK so now we got $1,200 invested in parts some we may have needed others not so much. Plus the fact that we've been without a car for a total of 4 days (we also have 4 kids and no other vehicle available....and constant back and forth tons of waiting with no real results! Next morning after I picked up the car...guess what....you guessed it the car still vibrates and still pulls to the left! Brakes are good so that's a plus... So I had enough! I took it to a different garage...$300 later it was the tie rods!! Tada no more vibration no more wheel pop and they did an alignment... 4hours later and I was driving my car home! .....I would not go back to Firestone if it was the last car place around!! I know everyone makes mistakes...and they did attempt to make it right but the attitude I received in the process like I'm dumb and all the bologna really just isn't and wasn't worth it!
4/ 5stars
by  
on January 25, 2015
I am close to the shop. They have always helped me in anyway possible to keep my cars serviced! They have the records and if something goes wrong they will take care of it.Thanks Guys
1/ 5stars
by  
on January 25, 2015
There was no wait during my visit before me and it still took over 2 hours to change my oil and rotate my tires. They knew I have a meeting scheduled after. However, there was no sense of urgency. I watched the other techs pass a football while I waited. Not impressed. I will probably go somewhere else next time.
5/ 5stars
by  
on January 25, 2015
I'm just moving to TN from WA state. Have been a long time customer and will continue. like that all my records for the car are availabke nationwide.
5/ 5stars
by  
on January 24, 2015
Im a car enthusiast type of person. Been under the hood for long. But when I need specialty and important services I relay on the professional and expert services of this shop
3/ 5stars
by  
on January 23, 2015
Sign on outside said oil change $24.99. Called ahead of time and made appointment. Gave them my make and model car. When I got there, they asked for my make and model again and told me my bill would be $61! Seems I have a special grade of synthetic oil but that store only carried the more expensive synthetic. Gave me a $15 rebate coupon that took months to receive. Dealer would have only cost $44.
2/ 5stars
by  
on January 23, 2015
I go there to get oil changes and to hear the guys talk about what they find its a wonder my car is still running...they try to sell me something I know my car don't need.
5/ 5stars
by  
on January 23, 2015
I have used them for multiple year with multiple cars. The news is not always good from them concerning my cars and trucks, but they explain well and are competitively priced.
5/ 5stars
by  
on January 23, 2015
I use this store for most of my vehicle maintenance. I have come to trust their judgement and recommendations. I don't feel pressure to perform any additional work not requested, even when other issues are identified.
5/ 5stars
by  
on January 23, 2015
Each and every time I take one of our 2 Jeeps to the Maryville Firestone the guys greet me warmly, repair or otherwise do what my car(s) need, and send me on my way as quickly, inexpensively, and happily as possible. It is an extreme pleasure to do business with the guys at the Maryville Firestone.
5/ 5stars
by  
on January 23, 2015
Have used Firestone in Maryville for many years now. Good products , great service and helpful staff. Greg Gray is always willing to give advice . Will keep going back as long as they do right.
2/ 5stars
by  
on January 23, 2015
Flat fixed there. But they didn't balance tire or it came off by the next day. Bought tires with Firestone and the guy put in one balance never heard of that before won't buy Firestone again.

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