Firestone Complete Auto Care: Your Source For Tires And Repairs At 5523 Clinton Hwy In Knoxville

Ready to come in to your local Firestone Complete Auto Care on 5523 Clinton Hwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5523 Clinton Hwy
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #11673 Managed by Michael Johnson

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll check oil level, wipers, the battery, and more. Plus, we're dedicated to giving you the best service possible, all at great prices and a short waiting time. Visit our location today or plan your appointment online or by calling (865) 622-6257.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 38 Reviews
5/ 5stars
by  
on April 26, 2016
The desk people are so helpful. They treat me like family. I told them to tend to my car like they would their favorite Grandmother. They do!
5/ 5stars
by  
on April 25, 2016
Fast reliable service. Courteous staff. Two thumbs up!
5/ 5stars
by  
on December 23, 2015
I am happy I chose them for my auto care, I was a walk in with no appointment. They got me in with no hassle, and took excellent care of me.
5/ 5stars
by  
on November 30, 2015
I had some prior work done by both Firestone and a different repair service on my 2003 Chevy Express Van. I traveled to Knoxville, TN. from VA. Beach, VA. only to have issues with my brakes. I had been told by the different VA. Beach repair service than Firestone about four months, that the rotors had been replaced on the rear and turned on the front, and new pads front and back. As you can see from the photos.., this was a lie! Knoxville Firestone replaced both rear rotors and recommended replacement as soon as I can afford to of the front rotors..., which were nowhere as near as worn as the rear ones. They replaced all four pads and WOW what a difference! The price in my opinion was pretty reasonable as well. When I mentioned I may be taking legal action against the other repair service, the Firestone employee gave me his business card, and gave enough detailed information of what they found, backed by photos I took to serve as good evidence in small claims court. I highly recommend the services of Firestone! I'm also quite happy with my Firestone Destination radials.., which performed excellent.., having logged 2345 miles over the last 8 days without even a hiccup!!
4/ 5stars
by  
on November 5, 2015
VERY EASY TO MAKE APPOINTMENT AND VERY NICE EMPLOYEES
4/ 5stars
by  
on October 13, 2015
Great service. I have been s customer for 2 years now.
5/ 5stars
by  
on October 8, 2015
I used them a week ago and am pleased with thier service
5/ 5stars
by  
on October 6, 2015
I've used your services a few times now and continue to be impressed with your knowledgeable and friendly staff.
2/ 5stars
by  
on October 3, 2015
Was quoted a cheaper tire. The mistake was found only AFTER MY TIRES WERE REMOVED. The only "available size" was $300 more than the original quote. All this while waiting 3 hours for a scheduled appointment. I did get really good tires but they are way over quote. Circumstances make the experience very questionable.
5/ 5stars
by  
on September 20, 2015
It was much cheaper than Hyundai dealer oil change !
4/ 5stars
by  
on September 19, 2015
another set of tires and like the Fire My wife's lasted 6 years and were replaced because of age mot wear then put 4 new on my truuck
2/ 5stars
by  
on September 8, 2015
Tire price was reasonable--other charges questionable--i.e $12.99 balance labor , took no more then 5 minutes to do, supply chagre $8.95 tech used nothing when chageing tire, If other tires were not Firestone would not have purchased there
5/ 5stars
by  
on July 1, 2015
The staff was professional and accommodating. I will definitely use them again!
5/ 5stars
by  
on June 21, 2015
Friendly staff, professional, I did have to wait for them to go get tires from a warehouse, however I'm thankful they were willing to do that. They went out of there way to supply me with the tires I wanted.
2/ 5stars
by  
on June 16, 2015
Still having problems with the same tire, still making noises.
5/ 5stars
by  
on June 2, 2015
I have been going to this store since I moved to TN always the best
4/ 5stars
by  
on May 29, 2015
Professional and courteous personnel with skilled techs.They treated my BMW Z4 with the same care I do. Impressive.
5/ 5stars
by  
on April 22, 2015
For someone who knows little to nothing about cars, this place is so helpful. They are extremely knowledgeable and they worked very quickly. I definitely recommend Firestone.
5/ 5stars
by  
on March 9, 2015
This is to give Firestone at the Clinton Hwy store cudos for a fast , informative, and friendly service when I brought the Ford Focus in for an oil change.
5/ 5stars
by  
on March 2, 2015
Had my vehicle serviced on a Friday evening and even though the store was extremely busy I was well please with the service I was provided while waiting.
5/ 5stars
by  
on February 27, 2015
I have to say that every employee went above and beyond to make sure that we had everything we needed. I was very pleased with the tires that we purchased. They also offered extra services, but didn't try to make me feel stupid as a female customer like some do. Will be doing much more business with them.
5/ 5stars
by  
on February 27, 2015
I use the Clinton Highway (Knoxville Tn) Firestone for alignments, rotations, tires, brakes and anything else that arises. No, they are not the closest to my house but in my mind they are the best. I am always treated honestly. I have gone in asking for some brakes to be replaced and they told me to save my money, they were still good. You don't find that everywhere. Great people.
5/ 5stars
by  
on February 27, 2015
They are courteous wonderful and honest. Very reliable.
4/ 5stars
by  
on February 26, 2015
I've used this particular Firestone on Clinton hwy for quite a few years and have taken them at least 10 of my vehicles. This time around, they checked my vehicle per my instructions but was launching the vehicle when it was unnecessary. My issue was under throttle so it was easily for them to see it for themselves without doing this. I also told them at 40-50 mph was the best way to achieve this, not launching it in a wet parking lot. Immediately after, I now having a clicking in the reared area when I start to take off. I will not use them ever again due to this. It is sad though that they are convienent to my residence and have treated me fairly up to this point.
5/ 5stars
by  
on February 25, 2015
Mike the main manager , he is always so nice and helpful that's why I keep coming back
5/ 5stars
by  
on February 20, 2015
I always go to them with my car. They always knows what to do and fit it.
4/ 5stars
by  
on February 15, 2015
FAST,FRIENDLY.GREAT SERVICE THE ONLY PLACE I LET DO MAJOR WORK ON MY VEHICLE
5/ 5stars
by  
on February 9, 2015
We take our automobiles to the Clinton Hwy store in Knoxville for the majority of our auto needs and the service is well done the employees respectful and overall a pleasant experience.
5/ 5stars
by  
on February 4, 2015
Firestone on Clinton Hwy Knoxville, TN was very fast and effective. Thanks for updating me on my Maxima
5/ 5stars
by  
on February 4, 2015
Great employees who take time to explain what's going on and are sure to get your permission before doing anything beyond what was agreed.
5/ 5stars
by  
on February 3, 2015
They are good people who don't go out of their way to make you pay for stuff you don't need. Always get good service and its always done on time.
5/ 5stars
by  
on January 29, 2015
I ;have bought tires from them and had two vehicles serviced and am satisfied
5/ 5stars
by  
on January 27, 2015
did all my brakes and needed a tire put on new rim for my trailor a couple of weeks later did it no charge I'll be going there from now on and telling everyone I know
5/ 5stars
by  
on January 27, 2015
Use for all my work, they do excellent work and highly recommend for anyone needing service
5/ 5stars
by  
on January 27, 2015
I have used this store for purchasing tires for several personal vehicles for over fifteen years and have always been treated fairly and in a friendly manner. The employees have always been knowledgeable about your products and helpful regarding tires and other automotive needs.
1/ 5stars
by  
on January 26, 2015
I bought a lifetime alignment service for my vehicle several years ago. I was having a problem with my car pulling to the right. I took my Expedition in for an alignment check. I was offered an inspection for $20.00. I declined the inspection. I was told my alignment was fine. The pulling persisted. I took my car into another shop and was told my bearings were bad, to the point that I should not drive the vehicle. I was told that this should have been identified when the alignment was checked, yet I was not told anything by Firestone. I believe that I should have been told that my vehicle had a very serious problem, even though I did not buy the inspection. Any other time I have taken my car into your establishment, I was given a long list of things that you wanted me to pay you to repair. I have decided that the money I paid for the lifetime alignment on my vehicle has been used up and I will not be bringing my Expedition into Firestone for any additional services.
4/ 5stars
by  
on January 24, 2015
We had something major happen with the front end of our truck. We were approved for a line of credit and the fixed it the next day. Thank you.
3/ 5stars
by  
on January 23, 2015
Used them for an oil change. Got it back in good amount of time, but found it weird that the oil mileage sticker wasn't changed, nor was my change oil light turned off like normal.

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