Car Repairs And Tires At 11215 Kingston Pike From Your Knoxville Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 11215 Kingston Pike for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

11215 Kingston Pike
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #10685 Managed by Isaac Mize

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll examine tires, suspension, hoses, and more. Plus, our team believes in delivering the best quality service possible, at affordable prices and quick turnaround times. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.1 of 5) - 31 Reviews
5/ 5stars
by  
on June 18, 2016
Called midday on a Saturday with a need for 4 tires and alignment. In at 2:47 pm and out at5:36 pm. Great job, many places would not even work you in on a Saturday afternoon. I told them I possibly had a warped rim and that I had a replacement rim with an old tire on it in the back of my van. They said they would make sure all the rims were fine and swap it out if needed. Many places would not do that, they would try to sell you a new rim instead. They also identified a fluid leak that I asked them to try and locate. They did just that and offered advice on what needed to be done without trying to pressure me into letting them do the repair. Great Job. Highly recommend Firestone Complete Auto Care 3199 N Main St. Anderson, SC 29621-2764
5/ 5stars
by  
on June 15, 2016
Great experience with the group that works in Anderson, SC. These guys were easy to work with, and did very well in taking care of my needs for my vehicle.
5/ 5stars
by  
on May 2, 2016
i had a great experience everyone was nice and Breanca was a great help in explaining my bill and helping me understand.
5/ 5stars
by  
on November 25, 2015
I had the tires rotated on both my family vehicles on Wed. 10.28.2015 and the folks at our Firestone dealership in Anderson, SC did a wonderful job of getting us in at the time of our appt and getting us out in just under one hour for BOTH vehicles. This was a great convenience to both my wife and I. Thanks!!!
5/ 5stars
by  
on November 21, 2015
Terrific job on my brakes! And so nice! Definitely going back!
2/ 5stars
by  
on November 12, 2015
The guys at the store are great buy I bought a set of tires, didn't know they were ordered. One of my tires got a key in it, so they couldn't fix it. My warranty didn't cover it apparently and they had to give me a more expensive tire, because they said it wasn't their brand, which was never explained to me in the beginning. My tires were a month old. Now I have mismatched tires that can knock my car out of alignment.
5/ 5stars
by  
on November 9, 2015
I have taken my trucks and my wife trucks to get fixed from a tune up, to an alternator, and routine oil changes. We have not had any problems at all. They know us by name, very friendly, and do such an awesome job. They are actually the only place we take our trucks.
1/ 5stars
by  
on October 24, 2015
My husband and I both got our oil changed in our vehicles an my husbands truck tore up and he took it to a shop an the oil was thin as water! Will NOT be back
5/ 5stars
by  
on September 23, 2015
Great place to buy tires people are very knoledgeable
2/ 5stars
by  
on August 7, 2015
I made an appointment and it still took 2 hours for them to complete my service
5/ 5stars
by  
on May 23, 2015
I decided to go to Firestone for my oil change after bad experiences elsewhere. The people at Firestone were SO friendly and genuine! They took my request, were very patient, and professional. Even though I went on a Saturday and they were busy, my wait was short (I made an appointment) and everything went smoothly. Thank you for a wonderful experience! I will be back.
1/ 5stars
by  
on May 1, 2015
I had a set of tires put on last week and was told I was getting close to brake pad replacement. I was quoted a price, which included a 40.00 mail in rebate and set up the appointment for 1 May at noon. When arriving at Firestone on the day of the appointment I was given a different price and told that the mail in rebate had expired. The rebate was the prime factor in my having Firestone do my brakes since I live an hour away and could have had the job done where I live for the same price. I wasted 2 hours on the road and now have a sour taste in my mouth for Firestone, Anderson, SC
4/ 5stars
by  
on April 25, 2015
Can count on them to get the job done!!! Great customer service!!
5/ 5stars
by  
on April 2, 2015
Work was completed on schedule. Very nice people .
2/ 5stars
by  
on March 1, 2015
I purchased 2 sets of new tires from Firestone Auto Care within a few months apart and am happy with the tires. I came back several months later with a used auto I purchased and asked for the tires to be turned so the white lettering would not show. I was told by an associate that it is against co policy to touch tires not installed by Firestone complete auto care. He recommended a local tire dealer to meet my needs. Since I've met this new tire dealer, I purchased a new set of tires from him for my new "used" car. I still bring one of my cars into Firestone for balance and rotation because I purchased the lifetime service. However when I have a future need for tire service or purchase I will depend on the company your rep suggested as he has been helpful for all my needs.
5/ 5stars
by  
on February 27, 2015
Again I can not thank the guys and girls at my local Firestone Complete Care Center enough. I stopped on my way to an appointment and asked for my scheduled service check up for the coming next two days. They gave me a selections of times and dates. I selected a time and date and they took my car in for service at the appointed time and completed the services within the one and a half hour window of service they quoted me. I could not have had a better experience. Thanlks Guys.
5/ 5stars
by  
on February 26, 2015
They took care of my car and were very kind and courteous.
5/ 5stars
by  
on February 8, 2015
Always great service throughout the years we have been going there.
5/ 5stars
by  
on February 5, 2015
The store manager, Desi Elliott, and all of his managers and technicians are to be credited for performing excellent work to my car each time I bring it in for service.
5/ 5stars
by  
on February 5, 2015
I been coming to the Anderson store for twelve years. Using Firestone for the previous 24 years. Never disappointed. Desi, Anderson's manager, is always friendly, helpful and honest. The technicians are knowledgeable and seldom have I had a problem that wasn't addressed promptly. Its a comfort to know that when the cars needs repair - "take it to Firestone".
5/ 5stars
by  
on February 2, 2015
Great service I'm glad that Firestone is so close to the mall
5/ 5stars
by  
on February 2, 2015
Service rep.listened to my needs and completed the job as requested. Professional, courteous, and good products. Thanks
2/ 5stars
by  
on January 27, 2015
Wait time was reasonable, however the waiting area is too small. I had to stand the entire time after driving since 11 A.M.
5/ 5stars
by  
on January 26, 2015
I have always had a great experience at this Firestone, the employees are friendly, efficient and get the job done!
5/ 5stars
by  
on January 25, 2015
I appreciate these guys. I have been using them for years and wouldn't switch to anyone else.
2/ 5stars
by  
on January 25, 2015
I went to get my tire checked because it was leaking air. While I was gone they replaced it with another tire that wasn't the same without explanation. I was told they didn't have the same tire in stock nor did they try to order it for me. I am very dissatisfied with their customer service provided by Brendan O'Leary.
5/ 5stars
by  
on January 25, 2015
they are the only one who service my car and do a good job.
3/ 5stars
by  
on January 24, 2015
Takes awhile to get in on weekends if you have not made an appointment prior to service
5/ 5stars
by  
on January 23, 2015
I had a light showing that a tire was slack. They checked all of my tires and didn't find anything wrong. Most likely the temperature change caused the light to come on. Everyone was really nice. No charge! Couldn't believe it.
5/ 5stars
by  
on January 23, 2015
I have used this facility for tires and basic services for both my 2001 Jeep and 2009 Honda with total satisfaction and reasonable prices. The staff is very accommodating and thorough. I have encountered no problems with any visits.
4/ 5stars
by  
on January 22, 2015
I brought in my daughters car for a tire leak. They got me in and out fairly quick. Service was just fine! Thanks!!

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