Car Repairs And Tires At 11215 Kingston Pike From Your Knoxville Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 11215 Kingston Pike for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

11215 Kingston Pike
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #10685 Managed by Isaac Mize

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll examine tires, suspension, hoses, and more. Plus, our team believes in delivering the best quality service possible, at affordable prices and quick turnaround times. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.2 of 5) - 26 Reviews
5/ 5stars
by  
on December 25, 2015
Everything I needed they were able to accomplish. Also they are respectful;l of my wife and daughter as well.
5/ 5stars
by  
on November 22, 2015
Been using Firestone for about 2 years with my vw Jetta. Pretty competitive pricing for me. I'm a college student on a budget and servicing a Jetta never seems cheap. The work is always done nicely and they are close to home for me.
5/ 5stars
by  
on October 27, 2015
Good job on tire install, oil change and wiper blades.
2/ 5stars
by  
on October 24, 2015
After I declined the 1,000+ extra recommended work and requested they check my front tire for a leak - they said they would. I watched and they didn't. Lots of enthusiasm and "we want to serve you" until you say no to unnecessary work. Bad taste.
1/ 5stars
by  
on September 23, 2015
Bought tires from Firestone previous...now 22$ to fix tire .. Ridiculous... Won't ever use Firestone again.
5/ 5stars
by  
on August 6, 2015
Very professional staff. Have always gotten excellent service no matter what the issue was with our cards
3/ 5stars
by  
on June 20, 2015
Any car service is almost always followed with a phone call with a list of additional recommended repairs. My last oil changed & tire rotation came with a $1700 recommendation for other repairs and services.
5/ 5stars
by  
on May 18, 2015
The best tire & repair shop Period! !! I shall return to get great service.
5/ 5stars
by  
on February 27, 2015
I had an appointment first thing in the morning to avoid the rush of the day. My vehicle was taken into the servie bay quickly and before I could finish my breakfast next door I received a call that my vehicle was complete. Excellent service and very fast in accomplishing the task.
5/ 5stars
by  
on February 25, 2015
Purchased 4 tires. Very pleased with the quality of the Firestone tires. People were very nice. Price was not too bad considering other tire stores. Wait time was about average.
5/ 5stars
by  
on February 10, 2015
Have used them on two different occasions and have been very pleased both times.
1/ 5stars
by  
on February 6, 2015
Had wife's car serviced, shortly after she asked if I would check the fluid in the washer for windshield. I explained that fluid levels were part of the service @ FIRESTONE.
2/ 5stars
by  
on February 6, 2015
Had new 4 new tires installed, rear brake pads, and rear brake rotors installed. when driving home noticed my truck shifted down to a lower gear twice when going up a hills. This is not normal. 5 days later needed to use truck so started it up and it usually backs up and out of the garage at idle speed without touching the accelerator, but my truck wouldn't even move at idle speed. Then I knew the new brakes were engaged. Called Firestone and told them brakes were dragging. I brought it in and was told the pads would be replaced under warranty but I would have to have the new rotors ground and two new calipers installed at a cost of $ 357.98. Was not happy to have my brand new rotors ground down and now pay for new calipers that were fine when the brakes were installed. This brake job, which I had not planned on originally as I was going in to buy tires, cost me a total of $1183.94 on the two rear wheels only.
5/ 5stars
by  
on February 3, 2015
i have used them in the past and have been very happy with everyone's assistance
1/ 5stars
by  
on February 3, 2015
In all fairness, the mechanic who worked on my car was not someone I had seen in the past. What troubled me was that the service manager who followed up with me that day was supporting the mechanic rather than questioning things. This is my story: I brought my car in because I had seen a "drop or two" of oil on my garage floor and we were planning a cross country trip. I asked that they check the oil issue...and change the oil. The call came later that day that there were three major problems. The repairs would cost around $1,400-$1,500. I was told my water pump was bad, the oil leak was from one of my head gaskets and my power steering fluid was leaking. I said I would be right over and they were to do nothing. I wanted to see and hear what they were talking about. The mechanic was called over to show me the problems. He was not able to show me the sound he said he heard on the water pump. (I was suspicious because the water pump had been replaced at a different location two months earlier.) I heard nothing unusual, nor did the service manager, but he said he heard it earlier. He also showed me a huge amount of oil below the engine on other mechanical parts. I couldn't believe all that oil only produced one or two drops on my garage floor. It appeared to be blown back with many droplets hanging down, I wasn't able to see any evidence of power steering fluid leaking. I paid for my oil change and took my car. I went directly to the mechanic who replaced the water pump several months earlier and asked him to check the car over. The water pump was fine and continues to be fine. He reported that the head gasket leak was very minor and he didn't see a reason to repair it before we took our trip. He advised that we check the oil level from time to time along the way, and if necessary make the repair on our trip. We traveled over 5,000 highway and city miles without an issue with the oil, water pump or power steering fluid. I replaced less than a cap full of oil as we began our trip back to Knoxville. Only a drop or two were noticed under the car overnight as we traveled. The power steering fluid level has not changed since it was first reported and there have been no problems with any of these systems. The second mechanic only observed a small amount of fluid around the base of the power steering pump when he checked the car. He advised that it didn't appear to be a major problem. The car is a 1999 Camry with less than 50K miles. I really try to pay attention to the sounds of the car and always take great care of my vehicles. If I didn't have the level of knowledge that I do have, I could have easily been frightened into making costly repairs that didn't need to be made. In the past I have had most oil changes and tire service done at this location. I also had my tires rotated and the allignment checked during this visit. Occasionally I have had other repairs done here as well. After this experience I will have to rethink if they will continue to get my business.
5/ 5stars
by  
on February 3, 2015
I have been going to them over 4 years and they have proven to be trustworthy and not just out to get a sale. They have notified things that need to looked at under warranty at the auto dealership which has saved me having an item fail when I am on the road. I consider them to be very honest and looking out for the long term benefit of the customer.
5/ 5stars
by  
on February 3, 2015
Any time I bring my vehicle to this store, I don't have to worry about anything. Great service to my vehicle and great customer service!
5/ 5stars
by  
on February 2, 2015
I wouldn't go anywhere else but here. This Firestone has been great over the last 10+ years. They always let you know what they find and are an honest and intelligent group with top quality performance. Firestone in Farragut is my 1st choice for auto repair.
5/ 5stars
by  
on January 26, 2015
We have 5 cars serviced regularly at the Farragut Firestone! Benjamin remembers my name and speaks to me personally about the service that is needed now, what may be needed in the future, and the best value for the tires that I need. I don't think we have ever received a service under false pretense, which is typically the concern for car repair places - but not here. I find them truthful and dependable and a good value, and the car is always repaired during the time quoted.
5/ 5stars
by  
on January 25, 2015
They were doing a alignment and found a radiator house that was leaking. That save us a new engine and car.
5/ 5stars
by  
on January 25, 2015
They keep it running! Always trust their recommendations. They do quality work at a fair price.
5/ 5stars
by  
on January 24, 2015
What can I say other than after 25 years I am still coming back to the same location. Managers have changed but the service has not.
5/ 5stars
by  
on January 24, 2015
Took care of my engine problem in a fast and efficient manner. Price was reasonable. Would use them again.
4/ 5stars
by  
on January 23, 2015
I used them a few weeks ago for tire repair and had to buy a new tire.
5/ 5stars
by  
on January 22, 2015
We started coming to Firestone in Farragut about ten years ago and now always bring all three of our cars there for everything. The weekend hours are incredible and SO convenient.
5/ 5stars
by  
on January 22, 2015
I had excellent Service with Mechanic Venice. He always explains what my Car needs . I feel very safe with my Car after Venice has worked on it. Farragut Firestone best Firestone ever!!

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