Car Tires And Services At 611 N Riverside Dr: Firestone Complete Auto Care In Clarksville

Welcome to Firestone Complete Auto Care at 611 N Riverside Dr! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

611 N Riverside Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #14648 Managed by Nathaniel Pierce

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will give your car a free courtesy check. We'll inspect fluid levels, headlights, belts, and more. Additionally, we're devoted to offering the most consistent service on the market, at affordable prices and quick turnaround times. Stop by our store today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 37 Reviews
2/ 5stars
by  
on October 8, 2016
I was very disappointed with the tire alignment you attempted. My car had been in a wreck several months ago, requiring body work, a new touring tire from y'all, and a windshield. I contacted you a few weeks ago about doing the alignment, wheel rotation, and balance since I have lifetime on each of those. The body shop brought it down to y'all on Tuesday of this week. I picked it up that afternoon, expecting it to be right but almost had a wreck in it when driving home on Wednesday evening. The steering wheel almost jumped out of my hand. Fortunately, the first time, I was in an unoccupied parking lot. The second time, their was no traffic in the lane beside me. The alignment was horrible. When I called, y'all told me to take it back to the body shop. They took it to their alignment shop who fixed it perfectly. The comment was made by the mechanic, "I wonder how Firestone missed this." Obviously someone didn't do his job very well. Fortunately everything else seems fine. I was surprised since I have always been able to depend on work you have done over the years. But this time, you put my life and the lives of others driving nearby, in danger.
5/ 5stars
by  
on September 28, 2016
The guys at Firestone on Riverside care about their customers and strive to provide good customer service! A good friend recommended them and I highly agree!! I'll. Be going there for all my car service needs!
5/ 5stars
by  
on June 22, 2016
Great people Tks for made me part of the family
5/ 5stars
by  
on June 10, 2016
I called first and got Max who also waited on me when I got there. He told me about the Specials, which I needed a couple of them. No he did not make a long sale pitch, and try to sale me extra stuff. All the staff were very welcoming and interactive. The Technician Dakota even did an oil and filter change for me, although he had completed my other services.
5/ 5stars
by  
on May 25, 2016
great people knew just what needed to be done, saved me some money, kept us informed about the work and completed the job early.
5/ 5stars
by  
on April 13, 2016
Very nice and honest people they will show u any pets that are bad before they replace so you know your not being ripped off. Also Andy is the nicest person u will ever meet place is nice as well and comfortable watched tv used there wifi on my tablet I reccomend this place to anyone the st Bethleham location I don't trust at all the broke my glove box before changing the cabins or filter then even mid aligned my car all same place since I started using the riverside drive location been a happy person ever since. Call em ask for Andy you won't be disappointed
4/ 5stars
by  
on December 24, 2015
The people here are amazingly nice and very professionsl. I went in to have my brakes checked over and oil changed before my long trip for the holidays. I wanted my car to have a good once over before I drove to make sure everything was good to go. Unfortunately I had to have more work done at another Firestone at my destination because of brake work that was missed. So I had to pay for more brake work.
4/ 5stars
by  
on December 13, 2015
You listed around 2500.00 sale because of ur short 6 months to pay off. I use the 6 months all the time. Love it ! But could manage that much in a 6 months time frame along with Christmas. Sorry !
5/ 5stars
by  
on December 13, 2015
Nate P., Max P., and Nick G. were the the three gentlemen I dealt with while my car was getting worked on. They were not only very professional, but extremely personable as well. They went above and beyond to make sure my car needs were met and that all my questions were satisfied with REAL answers. Not over-exaggerated ones leading me to spend more money. In fact, they even saved me money! I would gladly recommend them to anyone without hesitation, and will most definitely be going back for future car repair/maintenance needs.
5/ 5stars
by  
on December 5, 2015
I needed to have tires put on at the last minute before a long trip and they delivered. They also resolved a recurring tire pressure problem. Firestone provided same day credit approval and put my car safely back on the road!
1/ 5stars
by  
on November 11, 2015
I scheduled an appointment time to reduce the wait. I expected some wait time though. However, over three hours of waiting to having 4 tires put on was uncalled for. You make an appointment so you do not have to wait as long as you normally would. There were plenty of workers in the bays, so there is no excuse for this wait at all. Not satisfied with service.
5/ 5stars
by  
on November 10, 2015
The Clarksville Firestone is always a great place to do business. The service reps out front are always pleasant and genuine. Andrew (Andy) went above and beyond by taking extra time to talk with me about the problem and make sure I understood the concern. He provided excellent customer service with a friendly smile.
4/ 5stars
by  
on November 2, 2015
I used them twice when I was in Clarksville and they were great
5/ 5stars
by  
on October 20, 2015
Went in to get new tires and was the different options for my vehicle. My car entered the shop in a reasonable amount of time. New tires and an alignment in and out in about two hours.
2/ 5stars
by  
on October 16, 2015
every time I take my car in it takes forever,,,, I ask every time I make an appointment how long will it take,, oh an hour or so yeah right,, today I took the car in at 10am it's now 3:00pm and it's still not ready,,,, 4 new tires is all I'm asking
4/ 5stars
by  
on October 9, 2015
I used a Firestone back in NY an said I'd never do it again. After dealing with Max here at Firestone I see it's not the Firestone name that makes Firestone what it is, it's the people. Thanks again Max
5/ 5stars
by  
on September 25, 2015
I used them a week ago and glad I did. I will be back for my next change
5/ 5stars
by  
on September 25, 2015
As always, we continue to get great service from the staff. Nathaniel and Dee are always receptive to our needs and know who we are as soon as we walk through the door.
1/ 5stars
by  
on August 6, 2015
I scheduled an apt for 10am for an oil change. Customer service was horrible. They didn't bring my car around until 12 and I didn't walk out until 1. They did not leave a follow up time and date to get my oil changed again. They overcharged me. They were overbooked. Never go to the one off of riverside dr 37040.
3/ 5stars
by  
on June 30, 2015
I was told my car will be ready on Sunday and it wasn't until Tuesday. They did a poor job communicating, in result of that, I had to call in for work. I do appreciate the customer service of Dee. Besides that, it was a pretty bad experience.
5/ 5stars
by  
on June 28, 2015
I have used them for tire and AC issues on 2 different vehicles and they are awesome! Always quick and respectful.
4/ 5stars
by  
on June 18, 2015
Perfect service. Worked me in their hectic schedule and had me out the door in a timely manner.
5/ 5stars
by  
on May 27, 2015
As always, the Firestone on Riverside is awesome. #TeamNathanielRocks
5/ 5stars
by  
on May 16, 2015
the folks at the riverside location were very professional and personable. They listen to what you want done and do it. If they find anything while working on your car they let you know before they go any further.They go out of their way to make sure you are satisfied with the services they provide.
5/ 5stars
by  
on May 14, 2015
Good service with materials needed an more to fit all needs...
5/ 5stars
by  
on April 22, 2015
The Riverside store is the best place to go in Clarksville
5/ 5stars
by  
on March 3, 2015
sometimes a little high in price but they do good work . That why I will keep going back. Keep up the good work. Thanks
5/ 5stars
by  
on February 7, 2015
I've used Firestone on Riverside Drive, Clarksville, Tennessee for years. I am always treated respectfully, the best option is always offered (ex: they don't sell me a new tire if I simply need to remove a nail) and I feel that I receive great value for my money. I also appreciate lifetime tire rotation and added bonuses of being a valued customer.
5/ 5stars
on January 27, 2015
go away with this oh its toooooooshort so I must keep on writing. Service is great but conditions to submit this survey stink
4/ 5stars
by  
on January 27, 2015
I go in all the time for alignments and cliff is the guy that does them and he is more then nice and does a good through job. He follows through with his work. Don't have a bad thing to say besides the wait usually sucks lol
5/ 5stars
by  
on January 26, 2015
It was great. I couldn't ask for a better job done.
5/ 5stars
by  
on January 25, 2015
We have taken our vehicles to this Firestone location for many years. The primary reason in the beginning was the proximity to my office. However, as the years have rolled by, I have come to trust the judgment of the staff at this location. Nathaniel has been the best of the managers, because he is open to constructive criticism, and tries hard to makes things right.
5/ 5stars
by  
on January 25, 2015
Great professional staff. I'll absolutely be a regular costumer.
5/ 5stars
by  
on January 24, 2015
We came in for 4 new tires on the back of our duelie truck and Andy and his crew told US that it was not safe for US to be driving on our front tires either so they stayed real late to take care of us and make sure we left there on safe tires.
5/ 5stars
by  
on January 24, 2015
Wonderful work and service very much like the way they took care of me.
5/ 5stars
by  
on January 23, 2015
I have used the Firestone on Riverside Dr. for several years now. They have always been very friendly and helpful. Their service has been great and very speedy. Their prices are very fair especially with the discounts offered online and through their app and mailers.
1/ 5stars
by  
on January 23, 2015
Each and everytime I have my vehicles serviced they are ready when I come back to pick them up and using the Firestone coupons from your site gives me a great value!!

Browse Nearby Firestone Complete Auto Care Locations