Car Tires And Services At 243 Broad St: Firestone Complete Auto Care In Sumter

Ready to come in to your local Firestone Complete Auto Care on 243 Broad St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
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Store #3174 Managed by Charles Kirven

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check lights, wipers, the battery, and more. Additionally, we're dedicated to offering the most consistent service on the market, all at great prices and a quick wait time. Stop by our store today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(3.8 of 5) - 10 Reviews
4/ 5stars
by  
on March 15, 2016
the manager (Chuck) is a very nice guy, who listens to your car concerns and who seems to want to get you back running and on the road. By far the best person to talk to when you walk in. This Firestone location was able to find the issues I was having with my car that the other Firestone on Shaw AFB was unable to find.
3/ 5stars
by  
on October 3, 2015
I've used them recently and found both Seth & Ty be to very consumer service oriented!! How that I can see the value me as a consumer I do plan on returning.
5/ 5stars
by  
on September 17, 2015
I came to get a new set of tires on Tuesday. It was done in a timely manner and Chuck the new manager has the store on point. I will be returning for future services.
5/ 5stars
by  
on August 7, 2015
I used Firestone before my large road trip! Everything has gone great! Thank you sooooo much!
1/ 5stars
by  
on February 27, 2015
For years, I have used Firestone for ALL my auto needs. I entrusted the care of my cars to nobody else. One day, I went to go get my tires checked and they checked them. The guy adjusted something and I left. The next day, I tire was completely flat. Since I was not that far away from the store, I called them and asked if someone could just bring me air so that I could make it back to the store. I was given the run-around. They were rude under their new management team. When the former manager, Charlie, was there, customer service was superb. Once he left, good customer service exited, as well. I WILL NEVER spend another dime with them!!!!! I was faithful to them, but it wasn't reciprocated.
5/ 5stars
by  
on February 4, 2015
I started using Firestone in Sumter when my daughter recieved quality service in the Clemson/Central SC area. I was glad I did.
2/ 5stars
by  
on February 3, 2015
Firestone on Board is very slow! My last visit I stayed there from 7am to 2pm. I was not informed on what was taking so long until about 12pm. They look for problems that you don't go there for instead of fixing what you ask them to.
3/ 5stars
by  
on February 3, 2015
I went in on Jan 10 for a rotation. Jan 9 Sam's crossing Columbia sc for and oil change, and tire replacement . No one recommended a lug nut! Went back on this vist mysteriously enough a lug nut is missing. I was shoen a document I had NO knowledge of from the date of the Rotation that I had a lug nut missing. Didn't see my name or vehicle name printed on this form, and was never notatfied until they wanted me to pay for another one, that day! So disappointed.... Since the management changed in Sumter I have had issues at this location.
5/ 5stars
by  
on January 28, 2015
Always experience great service every time I come here to get work done with my car
5/ 5stars
by  
on January 25, 2015
Firestone AUTO Complete is the primary maintenance venue for my vehicles: Oil Changes, Tire replacement, complete Tune-ups, Battery replacement, winter & summer checkups.

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