Car Repairs And Tires At 1738 Gervais St From Your Columbia Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 1738 Gervais St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1738 Gervais St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #25194 Managed by Ruy Tamayo

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll examine tires, air filters, belts, and more. Plus, we're dedicated to giving you the best service possible, at unbeatable prices and a quick wait time. Stop by our store today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 49 Reviews
5/ 5stars
by  
on August 24, 2016
Excellent customer service!!
5/ 5stars
by  
on May 7, 2016
Bought two new Toyo tires with all fees and road haxard about 250. for 65000 mile tires. Service was great and store was not that busy. They made room for me without an appointment
5/ 5stars
by  
on March 15, 2016
I feel that the manager and technicians are very nice and well trained here. I had a tire blow out in their parking lot after preforming an alignment and the Manager offered to replace the tire with a new top-of-the-line tire at their expense. I highly recommend this Firestone Service Center.
3/ 5stars
by  
on December 22, 2015
After dropping my car off for brakes, balancing & alignment. Rough ride & stopped by out of town store. Four tires, 4 varying PSI, & balancing corrected on 2nd trip.
5/ 5stars
by  
on December 12, 2015
Came in for an oil change. Didn't try to haggle me for services I didn't need.
5/ 5stars
by  
on November 2, 2015
RUY, DORAIN, & CHRIS ARE A GREAT TEAM! Ruy did not even want to work on my Son's Jeep as it was a Rust Bucket & Needed a TON of WORK! Ruy said I do not think I can make you Happy w/ the scope of what need's to Fixed. I said Ruy it is not Your Fault that this Jeep so much work! Please let's talk and see if we can figure something out. Ruy got everything fixed Brakes, Transmission, Oil, & Lube. My Son got back on the road home to High Point, NC. with working Brakes & Transmission and made it home w/o any problem's. The Cost was MORE than REASONIBLE and I now Have 3!!! NEW LIFE FRIEND'S:>)!!! BTW I was 600 miles away in Fairfield, CT :>)
5/ 5stars
by  
on October 29, 2015
Had unknown issue w/ my car. Took it to Firestone, they were able to diagnose & repair w/in a few hours. Thanks!
5/ 5stars
by  
on October 26, 2015
This group at this location are awesome. Fast, Knowledge, friendly.
5/ 5stars
by  
on October 19, 2015
Great service as always by Ruy and his staff. I will definitely visit again.
5/ 5stars
by  
on October 18, 2015
Friendly, knowledgeable, fast Never thought about them before for auto service. This experience has completely changed my mind. The service manager made you feel at home and the technician was jam up
5/ 5stars
by  
on October 14, 2015
I absolutely love this Firestone! They are the only location I have been to where they did not try and sell me tires or services that were not needed. Being a female, I have had several locations over charge me and sell me unnecessary things. The guys here are very friendly and helpful. This is the only location that I trust to take my car!
2/ 5stars
by  
on September 16, 2015
I went in for an alignment & was told I needed tires as the alignment wouldn't take but they thought they had it a little better by rotating the tires. At the time, I couldn't get new tires. The alignment was worse than when I took it in. My mpg dropped by 3! At another tire place, they took the offending tire off & showed me how it was separating & could have blown. Firestone did reimburse me the alignment fee but never mentioned the tire they put on the front was separating.
5/ 5stars
by  
on September 15, 2015
I ran over a curb yesterday and air leaked from my tire. I thought the tire was ruined, and went straight to Firestone. The store was right at closing, but the guys there helped me out anyway. Took a look at my tire, filled it with air, test drove the car, and because there was nothing wrong with the tire, they did not charge a dime for their services. I was completely humbled by the kindness and generosity displayed by the folks at Firestone.
5/ 5stars
by  
on August 6, 2015
Great job on my brakes. Great price (great sales too) and completed in a timely fashion!
5/ 5stars
by  
on August 6, 2015
My visit was great. It wasn't expensive (please dont stop the specials, sales, and/or coupons) & it didn't take too long.
2/ 5stars
by  
on August 6, 2015
All I needed was a car battery. I have an 08 Honda Civic. They not only tried to tell me it would take 45 minutes to change but tried to charge me $30 for labor to change the battery. I watched them change it and took 5 minutes. I was still charged for 30 minutes of labor.
5/ 5stars
by  
on July 7, 2015
The guys at the Gervais Street Store really went above and beyond for me. I was in a pinch and really needed tires. They were able to do everything I needed in the time frame they had to work with. I appreciate their dedication to the people of Columbia.
5/ 5stars
by  
on July 4, 2015
Reasonable price for tyres and quick service by a professional
5/ 5stars
by  
on June 14, 2015
I appreciate the honest, friendly customer service I received during my last visit. I went to have an oil change and found out that I needed some other repair work done on my car as well. I was able to have the repairs completed the same day!
5/ 5stars
by  
on June 12, 2015
I am new to this area and the manger of this store, Ruy Tamayo, was very accomadating to make the needed repairs on my vehicle and knowing I had just drove in from another state made sure his team did a through inspection of my vehicle. Ruy and his team were helpful in assisting me get to and from the shop knowing I was new to the area and not familiar with the area. being new to the area I will be using this firestone shop for all further maintenance and repairs my vehicles will need in the future
5/ 5stars
by  
on May 30, 2015
Went in Memorial Day weekend because my radiator fluids kept leaking out. The Staff was friendly, gave my car a courtesy check and found the problem. They had me ready for my road trip in no time. The clean facility was a plus. Oh! I almost forgot about the fresh pot of coffee.
5/ 5stars
by  
on May 20, 2015
I just had a nail pulled and plugged this time, but they have replaced a radiator(which blew literally in their parking lot when I was picking up a friend) two sets of tires, and two oil changes done here. Everything has been well done.
5/ 5stars
by  
on April 27, 2015
Will always go back. and I love it. They were very professional.
5/ 5stars
by  
on April 25, 2015
I had a great experience when I went to Firestone. Everyone was very polite. They explained every detail of service to my car and kept me informed throughout the process. My only regret was that they did not have any bottled waters to offer while I waited. But overall it was a great experience.
5/ 5stars
by  
on March 1, 2015
Professional, friendly, honest and the work was complete. Couldn't ask for more.
5/ 5stars
by  
on February 27, 2015
Ruy and the staff are always very honest about what I need to have done, and what I can skip or wait on.
4/ 5stars
by  
on February 26, 2015
I go to Firestone every time I need an oil change.
5/ 5stars
by  
on February 26, 2015
I have been using this Firestone location for 10 years. They are reliable, efficient, courteous, and helpful. Ruy, the shop manager, has his customer's best interests in mind.
5/ 5stars
by  
on February 26, 2015
Needed tires aligned and they were close to work. Great!
5/ 5stars
by  
on February 12, 2015
I received STELLAR service at this location from Dorian! I really appreciate his help, attitude, and feedback!!!!
5/ 5stars
by  
on February 7, 2015
I got a great deal in tires a few months ago. I had a flat tire recently and they fixed it in about 30 mins! I'll definitely be back.
5/ 5stars
by  
on February 5, 2015
They were nice , very friendly,and the smiles!!!!!!!!!!!!!!!!!!!!!!!!!!!
5/ 5stars
by  
on February 4, 2015
Its always a very nice experience going to This particular Firestone. Very laid back down to earth people. Very helpful and always willing to go an extra mile. I highly recommend this place to others specially this branch. Cody is always great and helpful.
5/ 5stars
by  
on February 3, 2015
I use them all the time for my oil change.They get u I and out in no time.
5/ 5stars
on February 3, 2015
I was very impressed with the customer service at your store. The manager as well as the techs were very friendly and helpful. I have spent thousands of dollars this year up their and will continue to do business with that Firestone. They fixed my truck in a timely manner and I believe the prices were fair. Keep up the great work. Thanks
1/ 5stars
by  
on February 3, 2015
Been here for a few different things, first a tune up and when I left found my engine temp sensor's wire harness broken. They denied breaking it, but they were the only ones under the hood and its located right below a spark plug which they changed so, whatever. Next time, my vehicle wouldn't crank and i took it to them. They couldn't figure out the problem so resolved to changing random parts hoping to fix the issue. This is unprofessional and just doesn't make me trust their work. Also after this visit I discovered my hood release switch had been yanked loose from the wire so I have to use pliers to open my hood now. Never going back again.
5/ 5stars
by  
on February 2, 2015
Firestone on Gervais Street in Columbia, SC is amazing! They called every time before they felt we needed to add something to make sure I knew the prices and understood what I was getting for the price. They are also excellent in sales and looked out for my wallet AND my car. Great staff!!!
5/ 5stars
by  
on January 30, 2015
We're able to source times for my car in a timely manner that they did not have in stock.
5/ 5stars
by  
on January 26, 2015
People there are great. I just have the inquiry about the price.... more than 70 dollars for oil change is really expensive....
5/ 5stars
by  
on January 26, 2015
I've been having my vehicles serviced at this facility for the past 10 years. I have never had a problem with their work. They make me aware of needed maintenance, but don't pressure me into performing anything that isn't necessary. Ruy and his staff make me feel like part of the family.
5/ 5stars
by  
on January 25, 2015
Since I moved away from home Firestone has been my one stop shop for all my car maintenance needs. They provide expert advice that I can rely on and trust and I would highly recommend their services.
5/ 5stars
by  
on January 24, 2015
I used Firestone approximately 2 months ago, and I received very good service (replaced tires). They also informed me of potential problems with my car.
5/ 5stars
by  
on January 24, 2015
We have used Firestone-Gervais since 2013 for both our Toyotas. They are honest, provide high quality service, and prices are fair. We tried using other shops a couple times, in both cases the others did a bad job, which Firestone fixed for us. We now only use Firestone-Gervais. Thank you Ruy for your outstanding service.
5/ 5stars
by  
on January 24, 2015
Ben is so helpful. He is my go to guy I call him on a monthly basis with at wuestions
4/ 5stars
by  
on January 24, 2015
I have NEVER before been charged labor when I purchased windshield wipers, to install them.
5/ 5stars
by  
on January 23, 2015
I have taken all my vehicles to my local Firestone since 2007. Customer service has always been top notch. Ruy, the store manager always has a smile on when I walk through the door. I never feel like I've been taken advantage of. If I have questions , they are answered to my satisfaction, and I never feel pressured to purchase products or services that are not needed.
5/ 5stars
by  
on January 23, 2015
I used this store all the time and could not ask for better service whatever I need done to my Mustang or Gran AM. Would not go anywhere else. Trust means a lot.
5/ 5stars
by  
on January 23, 2015
Very happy with the service I received. I highly recommend this location to anyone.
2/ 5stars
by  
on January 22, 2015
I went in with a nail in my tire and asked to have it plugged. When the work was complete I was never walked out to the garage and shown the work, but I assumed it was good work. About a week later my dash continued to read low pressure so I took my car back thinking my plug wasn't sealed tight enough. After another 45 minute wait they came to to tell me that there was another nail in the same tire that was outside of repair zone. When one of the servicemen walked me out to show me the tire, I identified the remaining nail as the one I initially took into to have plugged and didn't know the one that was plugged existed. If they had showed me the work after the first time I would have been able to tell them that it was a different nail or better yet, they should have seen in upon initial inspection. The guy who talked with me about tires was great but I was beyond frustrated with the service so I took my car elsewhere to buy a new tire after spending $40 dollars for no reason.

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