Car Repairs And Tires At 1070 Sams Crossing Rd From Your Columbia Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 1070 Sams Crossing Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1070 Sams Crossing Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #348050 Managed by Andy Culler

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll check lights, wipers, belts, and more. Plus, we're committed to offering the most consistent service on the market, all at great prices and a quick wait time. Stop by our store today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 26 Reviews
4/ 5stars
by  
on December 21, 2015
I have used firestone for years and love them would not go any where else, as I woman I feel they are honest with what they tell me needs to be done . Other places have taken advantage of the fact I am a woman and think we know nothing>
5/ 5stars
by  
on November 8, 2015
The most recent experience I had at the Clemson Road Firestone was not only pleasurable but fruitful. I needed to ensure my vehicle was sound enough for operation and the staff completely saw to this!
5/ 5stars
by  
on November 4, 2015
Got 4 new Firestone tires. Service was great! Took about 1 hour.
5/ 5stars
by  
on September 8, 2015
Called the store and spoke to a guy named Kendall who said he could fit me in for an oil change. My car requires a rare synthetic oil and he knew exactly what to get as soon as I told him what car I drive. That guy knows his stuff. When I got to the store Kendall was busy providing incredible service to other customers, so I dealt with Davon and Will. Those guys were awesome too. They already knew I was coming in, and knew I had a small time frame to work with. They already had the oil at the store, which was awesome. Other places I've gone to usually have to order that oil and it takes them a full day to get it. Well that doesn't happen here, not at this Firestone, no sir. So I got my car right in, and while waiting these guys made me feel right at home. They kept me entertained by telling cool jokes and stuff like that. I was able to see them interact with other customers, and they provided impeccable service to them as well. I thought I might have been treated better because I'm a cool, really likeable person. Nope, that's how they treat everyone. I even talked to one guy who doesn't take care of his car and had to spend like a thousand dollars there and the guy actually seemed happy about it. That's how good these people are. So not only did these guys change my oil, they had my tires rotated without me even mentioning it (how'd they know I needed that? Wow, that was impressive). But it doesn't end there people. One of my daytime running lights was out. I thought I was going to need a new bulb. Think again, guys. It was just a connection issue, and they fixed it in like 10 seconds. Saved me tons of money (like 20 bucks). All of this happened in like 30 minutes. I wasn't ready to leave when they finished because I was having such a good time, but I did because I knew they had other customers to make happy. I left there knowing I will always go back to this place to have routine service done, and if I have any major issues with my car, these guys are going to get my business. After that oil change, my car is running as smooth as a gazelle making its way to the closest watering hole. Bravo, fellas. Keep up the great work.
5/ 5stars
by  
on June 27, 2015
Guest customer service name Kendall, at the Killian road location , Columbia S.C 29223 is so professional and delivers the excellent customer service any company desires.
5/ 5stars
by  
on June 26, 2015
I received great fast customer service! Kendall was awesome and very helpful!!
2/ 5stars
by  
on June 25, 2015
I scheduled a free tire rotation and relented to an up charge for balancing. When about completed, they attempted to up charge for an alignment and I refused. Got my car and after driving about two miles, I noticed a lot of noise and turned around and went back to the shop. Had the manager drive the car and all he said was drive about 100 miles and the noise should go away. I did that and also notice vibration on the steering wheel that was not there prior to the service. No change after 150 miles. Not looking forward to going back as who knows what will come up next. Will be the last time I will ever use this place.
5/ 5stars
by  
on June 6, 2015
I used them a week ago without a scheduled appointment on the weekend and was extremely satisfied with the overall service and wait time.
5/ 5stars
by  
on May 24, 2015
We were very satisfied with the service. Thank you very much!!
4/ 5stars
by  
on May 4, 2015
The gentleman at the counter was very nice and willing to work me in. I accidentally made an appointment with a store no where near where i live. Cons: They charged me for items they did NOT put on. New stems. My tire was flat the next morning, i had to pump it up myself. They lost my dust cap and felt it wasn't important. They just pushed me to get me off the phone.
5/ 5stars
by  
on April 29, 2015
I use them for my mother's van all the time and been great. Recently took my Murano LE for service and they were GREAT. Clean environment and staff is helpful and informative.
4/ 5stars
by  
on April 18, 2015
Not pushy, and had all my information already from Roadside Assistance. Worked with me on budget! I would definitely recommend over other chain tire centers.
4/ 5stars
by  
on April 6, 2015
Called late Saturday afternoon and spoke with both Will and Kendall about coming in to have my passenger side headlight bulb replaced. I had called other area Firestone stores and they all told me it was to late for me to come in and buy the bulb and have it put in for me; especially on a BMW X3. When I got in the store and told Kendal who I was, he remembered speaking to me on the phone and provided the best customer service I have received on my truck. He was real informative and very patient. We also decided to purchase windshield wiper blades for my vehicle too. They did not have the ones required and he upgraded the blades and still gave me the same price. He was also very patient when we inquired about a complete tune up, etc. Kendall has wonderful customer service and not just with ME. While waiting for my vehicle to be serviced I observed him with other customers.
5/ 5stars
by  
on February 27, 2015
The was treated with professional service and attitude from the manager and from the service staff. Everyone was a pleasure to deal with. I'll definitely be back and will recommend them to my family and friends.
5/ 5stars
by  
on February 26, 2015
I always receive great service here which is why I keep coming back. However, I was very disappointed to learn they discontinued their nitrogen tire fill service. I used to get it topped off free since I paid for it up front. The next closest Firestone that offers this isn't convenient.
5/ 5stars
by  
on February 11, 2015
Since we arrived in Columbia we use it like we work and treatment received
5/ 5stars
by  
on February 2, 2015
Every time I go to get my oil changed or to pay my bill I recieve the best customer service ever!
5/ 5stars
by  
on February 2, 2015
Got me up and running in a very short period of time, Anthony was very professional!
5/ 5stars
by  
on January 26, 2015
Excellent service done right the first time on time...
5/ 5stars
by  
on January 25, 2015
Every time I have taken my automobiles into the local Firestone Complete Auto Care the staff are always very professional, courteous, and willing to assist with any auto concerns. They work with you to make your experience the most pleasurable that is possible with the issue you are having with your automobile. You know you are in good hands with "Firestone."
5/ 5stars
by  
on January 24, 2015
Felt the staff we great with providing me quality information about my car brake job.
3/ 5stars
by  
on January 23, 2015
I went to the store about a noise in the psgr side rear tire, the problem was not resolved then I went to seek a second opinion and they told me it was'nt what they told me at firestone.
5/ 5stars
by  
on January 23, 2015
Had a appointment at 1, did not have to wait at all before they took my car in the shop for service. That was pretty AWESOME!
5/ 5stars
by  
on January 23, 2015
To a man: Tony, John, Rick, and Kendall (and the entire shop crew) are always very competent and helpful -- whether my automotive needs are big or small. What really sets this store apart from any competition is their caring attitudes. Their advice is right on; I've received service beyond closing time; they simply do whatever it takes to address any problems my wife and I may have with our (four) vehicles. The service is wonderful...but it's those warm, honest personalities (I consider them all friends) that have cemented my loyalty! A flagship example for Firestone!
4/ 5stars
by  
on January 23, 2015
I went in on a busy Wednesday morning for brakes and was out in a flash! I'm always pleased with the service I receive at this Firestone. Thank you Kendall (service advisor) and to Mickey Wheeler (technician).
5/ 5stars
by  
on January 23, 2015
The bosy at FS are awesome - they are always "johnny on the spot" w/ our 4 vehicles, treat my wife and girls like family...

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