Car Tires And Services At 397 Mall Circle Drive: Firestone Complete Auto Care In Monroeville

Ready to come in to your local Firestone Complete Auto Care on 397 Mall Circle Drive? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

397 Mall Circle Drive
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #19461 Managed by Wally Stock

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll examine fluid levels, wipers, the battery, and more. Additionally, our team believes in providing the best auto repair possible at unbeatable prices and short wait times. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 22 Reviews
5/ 5stars
by  
on August 25, 2016
It was a very bad day when I realized that my car needed new front brakes, but Tia helped me find an affordable solution that has my car performing like new again. Thank you, Tia, for being so patient and helpful!
5/ 5stars
by  
on August 16, 2016
I read past review and after reading the reviews, I expected the cost of my services and experience to be sub par. I know I was in a jam and needed someone to see my car ASAP. I called and was reassured that they would be able to see me. The next morning, I showed up and was greeted by Tiana. She was professional and courteous. I paid 200.00 for an inspection and replacement of my serpentine belt. Although it took a little time, the shop was clean, people handled their business and I truly felt that I got a fair shake. I own a Lexus 250 --so, I expected the cost to be a lot more than what I paid. The mechanics did a thorough job. I'm back on the road again. Finally, I been taken for a ride with other competitors-this was not the case. I'm glad that I gave this shop a try and I would recommend to friends and family.
5/ 5stars
by  
on December 21, 2015
I always get my tires from firestone because I get the lifetime tire rotations etc. I wish there were more locations around the PGH area, but monroeville location is nice because it is right next to the mall. Instead of sitting in a waiting room for 2 hours I was able to walk around the mall, get something to eat and they called me when My care was finished. THey were very nice and the care was service was good as well. They did not try to upsell me on a bunch of stuff I didnt need.
5/ 5stars
by  
on December 3, 2015
I use this Firestone all the time! They are great, and don't take advantage of their customers like many other places. I though I needed brakes, but I didn't they could have easily took advantage of me but didn't. Joe and Wally are great!
4/ 5stars
by  
on November 8, 2015
Went to get an oil change and car inspection. They ended up replacing a couple lights to. When I took the car home the turn signals didn't work when the lights where on. I called they said bring it back and they fixed with no charge to me. They were nice and professional will use again.
3/ 5stars
by  
on October 17, 2015
Dropped off my car had it assessed for 16.95 and it was determined that i had a bad wheel bearing. the gentleman who called (technician) was somewhat pushy and told me it was 490 to get the wheel bearing replaced. I had it taken to the dealership and they charged me 320. Over 50% markup, not sure if that is typical but I am certainly going to be weary about going to a firestone in the future
5/ 5stars
by  
on October 4, 2015
Very pleased with my service at this location. Would recommend to family and friends.
1/ 5stars
by  
on August 6, 2015
I got an oil change. They took me in w/o appt. Car was ready at the time they estimated. Only complaint is the front desk person. He had a grumpy attitude.
5/ 5stars
by  
on July 26, 2015
Had to have my car towed after breaking down on a Saturday night. I was expecting to have to wait until at least Monday to get it back, but the guys at the Monroeville Mall Firestone were able to get it looked at, order the part, and get it installed on Sunday with no problems. I had it back Sunday afternoon! Amazing. This is the only place we take our cars.
5/ 5stars
by  
on June 28, 2015
Had trouble to a slow leak on brand new tires. They fixed them and found a few other things wrong with it
4/ 5stars
by  
on June 13, 2015
"Wallie" is always very rude and very "matter of factly". Not all customers are clueless about services. But oil change was completed and Tires rotated.
5/ 5stars
by  
on June 9, 2015
Took my car in for an oil and was completed very quickly. Wally and the guys really took care of me
5/ 5stars
by  
on April 29, 2015
I made the appointment during a very busy day and was pleased that the service desk was able to check me in and take care of my car in less time than expected. They also informed me of a problem under warranty so I could have It corrected without a charge.
5/ 5stars
by  
on April 27, 2015
It was last Monday and I needed my oil changed. Unfortunately I was leaving for a trip last Tuesday. They took the car in at 530 and had it back in my hands by 630. Excellent service ..... would promote them to anyone
5/ 5stars
by  
on February 27, 2015
Previously I had received lousy service from a small, local car care center. I was pleasantly surprised at the great service I received at Firestone. I will be going back!
2/ 5stars
by  
on February 26, 2015
I needed a new tire and went to Firestone for it. That part of my visit was satisfactory. However, since I was there I asked for an oil change. Several months later, I went to an auto repair shop other than Firestone, and they couldn't change the oil because the bolts were riveted in too tightly. I went back to Firestone and had the oil changed. A day later, I noticed a lot of oil on the garage floor. The following day I saw a trail of oil spatters down my driveway and out into the street. More oil showed up on the garage floor for the next few days. I took my car back to the dealership and asked them to look at my car. They said that the oil filter did not fit my car and that I was 2 quarts under. I was very disappointed that Firestone would install an oil filter that wasn't appropriate for the car. I was also very disappointed that something as routine as having an oil change became an issue. Again, I was happy with the tire that I purchased and would go back again for tires. However, I will not go back to Firestone for routine maintenance such as an oil change.
4/ 5stars
by  
on February 25, 2015
Everything that needed to be done, was done -- quickly and well, with proper follow-up work.
5/ 5stars
by  
on February 3, 2015
I was there in October and you ask me now.great timings agency!
5/ 5stars
by  
on February 1, 2015
Always fair and keep you well informed on what needs to be worked on.
5/ 5stars
by  
on January 23, 2015
I have been a customer at Firestone for about ten years and I have never had a complaint. Our cars are still in great shape! Every time that I call with a problem, they always say to bring it right into the shop. The people who work there are fantastic! They are trustworthy, kind, and have always been so pleasant. I never worry if there is something wrong with any of our cars. Wally and his associates will take care of it for us. That's a great feeling!
5/ 5stars
by  
on January 22, 2015
We've been going to the Monroeville location for years, and couldn't be happier with the service we receive. The staff has always been friendly and accommodating, and the mechanics are really top-notch. Firestone isn't just the place we go for tires or an oil change, they're our first (and only) stop for everything from routine maintenance to emergency repairs. Everything is fixed right the first time, and we know we're paying a fair price.
5/ 5stars
by  
on January 22, 2015
I serviced my family's vehicles for years and I needed support on some of the bigger issues. I tried this Firestone and was greatly pleased with the services and the price and the managers were great at scheduling me. If I had questions about the work I was given an honest answer. I find that it's easier and makes better sense for me to let Firestone do the hard work and I'll just do the regular maintenance. They helped me with that too on several occasions.

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