Firestone Complete Auto Care: Your Source For Tires And Repairs At 3405 E State St In Hermitage

Welcome to Firestone Complete Auto Care at 3405 E State St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3405 E State St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #19623 Managed by Thomas Mossor

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll check lights, suspension, hoses, and more. Plus, we're committed to delivering the best quality service possible, at unbeatable prices and short wait times. Stop by our store today or plan your appointment online or by calling (724) 734-4828.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 18 Reviews
5/ 5stars
by  
on August 1, 2016
Craig was very helpful.
5/ 5stars
by  
on July 5, 2016
Visited twice in the past couple weeks for 2 separate cars. Very welcoming and friendly. Oil changes were done promptly and prices very reasonably for full synthetic.
5/ 5stars
by  
on December 2, 2015
Wanted to send a Thank You & 5 star review to your company! We needed help getting our rusted in spare tire out from under our Tahoe. We were traveling home from PA to IA on Sunday Nov. 29th when we got a flat tire. The manager on duty went out of his way to help us get back on the road & the techs were so friendly. If you find yourself in need of quality service! Pick this place! You will not be disappointed
5/ 5stars
by  
on November 22, 2015
This review is a bit overdue, but the two gentlemen working at this shop really went out of their way to offer me assistance at a late hour, and got me on my way! I had to call them to make sure they had the ability/parts to fix my vehicle, and they were very patient with me trying to describe the issue since I'm a novice when it comes to cars. The service was quick, efficient, and it really helped that the waiting area was spotless. I believe the gentlemen at the desk's name was Tim--I lost his card--and I also forget the team member who worked on my vehicle. But they both drove Hondas as well, and we had a great conversation about our appreciation for the Make. This was probably the best experience I've had at an auto-care location so far. I would highly recommend selecting these guys.
5/ 5stars
by  
on August 5, 2015
Once again had a problem and needed auto repaired asap. As has been the case a number of times was able to drop it off and pick it up repaired a few hours later. Great people always try to help out the customer.
5/ 5stars
by  
on July 9, 2015
Let me in quickly, without problem, everyone is friendly. thank you so much,
5/ 5stars
by  
on June 13, 2015
The Service and the entire crew (Manager to Staff) were professional, analitical, and supportive. I ended buying an extra level of service specifically because the staff was so attentive clearly focused on the providing high value service directed towards the safety of my family. I am very pleased and (I watch for Firestone ads and) I will be back - You can be proud of the Hermitage store, your manager and crew - Thanks, Jim
5/ 5stars
by  
on April 20, 2015
They put four tires on in short amount of time I am satisfied.
1/ 5stars
by  
on February 27, 2015
Personnel not qualified. Purchased new tire and was then charged an additional 40.00 for checking my flat tire. Purchased 3 identical tires the following week at a non Firestone dealer at a lower cost
4/ 5stars
by  
on February 27, 2015
I have purchased 2 sets of tires and have all of my oil changes, front end alignments, and tire rotations done at this store.
5/ 5stars
by  
on February 6, 2015
Listened and willing to help resolve issues. Honor all coupons.
5/ 5stars
by  
on February 3, 2015
We treated. With great respect , very helpful , very informative , made me feel welcomed and went the extra mile , and didn't have to wait a half of day to get finished , I'll deff go back , n/ p
5/ 5stars
by  
on February 2, 2015
I am normally somewhat skeptical about chain-type auto service centers as so many of them try to sell services and repairs that don't need to be done - but the employees at Firestone in Hermitage, PA seemed to be very straightforward, knowledgeable and helpful during my recent visit. While they did point out a few additional repairs that needed to be performed soon, there was no pressure or suggestions made that these repairs were of immediate concern. The new tires are quiet and properly balanced and the alignment was spot-on accurate. The employees were very friendly, and I will take my vehicle there for additional service when it is required.
5/ 5stars
by  
on January 25, 2015
I went in without an appointment and got two new tires and a rotation. I was in and out with in a hour and a half. Very pleased.
5/ 5stars
by  
on January 25, 2015
Got my inspection on new car. Very fast and convenient
1/ 5stars
by  
on January 24, 2015
I have used this location several times, and only once did it meet the level of service that I have received atother Firestone locations. The information from the techs ranges from contradictory to totally incorect. When I have asked for more information to support the repairs they say that I need, they can't provide it. I have had one tech tell me that a repair is critical, and when I called and talked to another tech, they said it wasn't needed at all. The manager at this location clearly sets the example for his team to follow. He's customer service skills are sadly lacking; he has left messages on my voicemail that are rude and sarcastic. I decided after my last experience that I will not be returning to this location in the future.
5/ 5stars
by  
on January 22, 2015
Used them months ago but will use them again very shortly
2/ 5stars
by  
on January 22, 2015
Too expensive. I purchased lifetime alignment yet 75% of the time they won't perform the service because they are always finding a problem. I went there to purchase wiper blades that I had a coupon for and wanted to put them on myself but they said they had to put them AND charge me $6 to put the pair on!!! So much for saving money with the coupon

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