Firestone Complete Auto Care: Your Source For Tires And Repairs At 3405 E State St In Hermitage

Welcome to Firestone Complete Auto Care at 3405 E State St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3405 E State St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #19623 Managed by Thomas Mossor

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll check lights, suspension, hoses, and more. Plus, we're committed to delivering the best quality service possible, at unbeatable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.4 of 5) - 21 Reviews
    5/ 5stars
    by  
    on March 14, 2017
    I don't even consider going anywhere else for basic auto maintenance. I am always made to feel welcome, they get me in and out quickly and the charges are always very fair.
    5/ 5stars
    by  
    on November 4, 2016
    5/ 5stars
    by  
    on November 2, 2016
    Their customer service is excellent! They really go out of their way to make the customer feel valued. ...and they actually value the customer. If you bring a problem that they can't fix, or is beyond their capabilities, they tell you straight-up, and don't charge you! For everything else, they get it done, and done well. They even show just plain good-will. For example, on a recent safety inspection, the passenger side mirror is borderline-fail. it's cracked, but solid and fully functional. It's been that way for years and passed inspection. As it's an old car, I didn't want to get it fixed. So, they just gave me the mirror! I mean, who does that! WOw!
    5/ 5stars
    by  
    on August 1, 2016
    Craig was very helpful.
    5/ 5stars
    by  
    on July 5, 2016
    Visited twice in the past couple weeks for 2 separate cars. Very welcoming and friendly. Oil changes were done promptly and prices very reasonably for full synthetic.
    5/ 5stars
    by  
    on December 2, 2015
    Wanted to send a Thank You & 5 star review to your company! We needed help getting our rusted in spare tire out from under our Tahoe. We were traveling home from PA to IA on Sunday Nov. 29th when we got a flat tire. The manager on duty went out of his way to help us get back on the road & the techs were so friendly. If you find yourself in need of quality service! Pick this place! You will not be disappointed
    5/ 5stars
    by  
    on November 22, 2015
    This review is a bit overdue, but the two gentlemen working at this shop really went out of their way to offer me assistance at a late hour, and got me on my way! I had to call them to make sure they had the ability/parts to fix my vehicle, and they were very patient with me trying to describe the issue since I'm a novice when it comes to cars. The service was quick, efficient, and it really helped that the waiting area was spotless. I believe the gentlemen at the desk's name was Tim--I lost his card--and I also forget the team member who worked on my vehicle. But they both drove Hondas as well, and we had a great conversation about our appreciation for the Make. This was probably the best experience I've had at an auto-care location so far. I would highly recommend selecting these guys.
    5/ 5stars
    by  
    on August 5, 2015
    Once again had a problem and needed auto repaired asap. As has been the case a number of times was able to drop it off and pick it up repaired a few hours later. Great people always try to help out the customer.
    5/ 5stars
    by  
    on July 9, 2015
    Let me in quickly, without problem, everyone is friendly. thank you so much,
    5/ 5stars
    by  
    on June 13, 2015
    The Service and the entire crew (Manager to Staff) were professional, analitical, and supportive. I ended buying an extra level of service specifically because the staff was so attentive clearly focused on the providing high value service directed towards the safety of my family. I am very pleased and (I watch for Firestone ads and) I will be back - You can be proud of the Hermitage store, your manager and crew - Thanks, Jim
    5/ 5stars
    by  
    on April 20, 2015
    They put four tires on in short amount of time I am satisfied.
    1/ 5stars
    by  
    on February 27, 2015
    Personnel not qualified. Purchased new tire and was then charged an additional 40.00 for checking my flat tire. Purchased 3 identical tires the following week at a non Firestone dealer at a lower cost
    4/ 5stars
    by  
    on February 27, 2015
    I have purchased 2 sets of tires and have all of my oil changes, front end alignments, and tire rotations done at this store.
    5/ 5stars
    by  
    on February 6, 2015
    Listened and willing to help resolve issues. Honor all coupons.
    5/ 5stars
    by  
    on February 3, 2015
    We treated. With great respect , very helpful , very informative , made me feel welcomed and went the extra mile , and didn't have to wait a half of day to get finished , I'll deff go back , n/ p
    5/ 5stars
    by  
    on February 2, 2015
    I am normally somewhat skeptical about chain-type auto service centers as so many of them try to sell services and repairs that don't need to be done - but the employees at Firestone in Hermitage, PA seemed to be very straightforward, knowledgeable and helpful during my recent visit. While they did point out a few additional repairs that needed to be performed soon, there was no pressure or suggestions made that these repairs were of immediate concern. The new tires are quiet and properly balanced and the alignment was spot-on accurate. The employees were very friendly, and I will take my vehicle there for additional service when it is required.
    5/ 5stars
    by  
    on January 25, 2015
    I went in without an appointment and got two new tires and a rotation. I was in and out with in a hour and a half. Very pleased.
    5/ 5stars
    by  
    on January 25, 2015
    Got my inspection on new car. Very fast and convenient
    1/ 5stars
    by  
    on January 24, 2015
    I have used this location several times, and only once did it meet the level of service that I have received atother Firestone locations. The information from the techs ranges from contradictory to totally incorect. When I have asked for more information to support the repairs they say that I need, they can't provide it. I have had one tech tell me that a repair is critical, and when I called and talked to another tech, they said it wasn't needed at all. The manager at this location clearly sets the example for his team to follow. He's customer service skills are sadly lacking; he has left messages on my voicemail that are rude and sarcastic. I decided after my last experience that I will not be returning to this location in the future.
    5/ 5stars
    by  
    on January 22, 2015
    Used them months ago but will use them again very shortly
    2/ 5stars
    by  
    on January 22, 2015
    Too expensive. I purchased lifetime alignment yet 75% of the time they won't perform the service because they are always finding a problem. I went there to purchase wiper blades that I had a coupon for and wanted to put them on myself but they said they had to put them AND charge me $6 to put the pair on!!! So much for saving money with the coupon

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