Firestone Complete Auto Care: Your Source For Tires And Repairs At 1802 State St In Erie

Welcome to Firestone Complete Auto Care at 1802 State St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1802 State St
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Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
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Store #1465 Managed by Tim Hornberger

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll check lights, air filters, the battery, and more. Plus, we're devoted to providing the best auto repair possible all at great prices and short wait times. Stop by our store today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 20 Reviews
5/ 5stars
by  
on October 13, 2016
These guys always take good care of my vehicle if something is not to my satisfaction they have always been willing to meet my goals. I'm always pleased with this kind of treatment.
4/ 5stars
by  
on May 11, 2016
I'll start off by saying the sales associate I talked to was great, I'd have to give him a 5 star rating on his own. Friendly, cared about what I came in for, and everything felt more like a couple friends talking about car stuff than me walking into a business as a customer. I would say in this 4/5 star rating he covers 3 of those 4 stars. The 4th star goes to the work that was done, it was a good job I'm not complaining. The reason I gave 4/5 stars was mainly the price I had to pay. I went in for front rotors, thinking all places let you bring in your own parts and in return you just pay for them to install them. I understand the "safety" reasoning I was told but anyone can see its also a money thing when I had bought the 2 front rotors at $36 each yet was told they don't allow that, so since I needed them done, had to go with their price of $99.99 per rotor and then just over $100 for the labor. Lesson learned and I plan to go to a different place the next time I have to take care of rotors
5/ 5stars
by  
on April 5, 2016
5/ 5stars
by  
on April 5, 2016
When I walked in the service advisor greeded with nice warm welcome with big smile. Technician had full knology of what was wrong with my car.
1/ 5stars
by  
on December 19, 2015
Unbelievable, techs can't even balance tires here, I had to re balance them myself, each Tire was up to 1.75 oz off, If you want terrible service, go to Firestone.
5/ 5stars
by  
on November 28, 2015
Way more than just tires. From here on this is not only where i buy tires. These guys make it as comfortable as they can for you with fast and professional service. It seems i can always find a Firestone coupon for what ever job i need at the time. I usually go on line and i'm able to schedule an appointment for the very next day and right there is all the money saving coupons.
5/ 5stars
by  
on October 31, 2015
Great job. Rich was great explaining everything and assuring my car was done right
5/ 5stars
by  
on October 19, 2015
Excellent experience! Work was completed in a timely manner by friendly, knowledgeable staff!
5/ 5stars
by  
on October 8, 2015
Very honest and fair. No hidden costs such as balancing,valve stems, etc.
5/ 5stars
by  
on October 4, 2015
I have been going there sine I purchase my new vehicle in march and let me say there wasn't a thing wrong with my car but the roads where I live are ridiculous which is why I was introduces to firestone. Through the oil changes and few services so far it would be an understatement to say I am completely,100 percent satisfied with them they have never steered me wrong on anything and they don't try to take your money to fix unnecessary things like other shops do. Not only do they provide great service they are very friendly and sensitive to your time and your needs I don't know what I would do without them. They also stick to their policies and they warranty every service they offer without all the fine print rules like any other place I've ever been to they stand by the their products and services 100 percent and I have now found my mechanics for life I will not do anywhere else unless there's something they can't do which I don't think there is! And the best part is youre service follows you from state to state so if you have issues when traveling and blow a tire out it will be covered under your warranty in another state! I recommend to anyone trying to find an honest and loyal mechanic!!!!
5/ 5stars
by  
on August 18, 2015
You'll see a lot of notes about singular experiences, however let me tell you about the past 3 years. Chris and his people have treated me with absolute curtesy, fairness, and respect. They have made me feel at home in their business, comfortable with their work, and proud to say that they are my mechanics. You want good service without having to worry being ripped off, check these people out. They know what they are doing and they take care of you like you're a member of their family.
5/ 5stars
by  
on August 15, 2015
Firestone employees were great for services they for my vichacle
5/ 5stars
by  
on August 11, 2015
I was in a pinch. On vacation hundreds of miles from home. Slam on the brakes, BOOM!!!! pedal goes to the floor. What do I do? Where do I go? Luckily we were safe. I limped the car back to our downtown hotel. Google, yelp where do I go? Not knowing any shops in the area I turned to a chain center. I found this one just a few blocks from where we were staying. They quoted me a price and an estimated time. The price was slightly shocking, since they do have a high hourly rate, none-the-less I agreed to the service. The time quote was drastically less than what was needed as was the parts list. As the service tech, Don, started to finish up on one line another leak would appear. Fearing that the work and hours were adding up, my nails became shorter. Once completed my heart was pounding, original quote was surely gone. When I went to pay he said the first price, what was this? They quickly explained how they stand by their originally quoted price no matter what other work needed to be performed after the original inspection process. Could it be? Does any major repair shop care about the customer? I can say that I was truly happy with the service provided to me that day. They used the better grade materials for the brake lines, nickle copper not the raw steel lines that are used from the factory. I say if you are looking for good quality work and don't know where to go, do not hesitate to inquire here.
5/ 5stars
by  
on July 5, 2015
They always take good care of me. I have my cars service there regularly and I trust these guys to be honest and fair.
1/ 5stars
by  
on June 18, 2015
I paid to get my tire plugged and it was still leaking. I took it back to have them fix it again and they said they couldn't so I paid to fix a garbage tire. Then they wouldn't refund me. I even bought a brqnd new tire from them. Never again
5/ 5stars
by  
on June 7, 2015
the mechanics at the firestone shop were great. Had a minor problem with a rear brake after installing new ones, took it bacl, no problems.. thats why i have been going to firestone since I was in college..70's.. D L.Gambrell II
5/ 5stars
by  
on April 30, 2015
These guys have been taking good care of me and my cars for years, I won't go anywhere else. They know me and get my name right every time, and I've got an odd name. I'm a woman, and i handle the car repairs and maintenance for my household; they've never talked down to me or treated me like i wouldn't understand what's going on with my vehicle. and if my husband comes in with me they still talk to me instead of deferring to the nearest male like most other places do. Five stars isn't enough.
5/ 5stars
by  
on February 27, 2015
Been Using for 15 years. Got Firestones on all 4 of my vehicles. Big fan of your tires.
5/ 5stars
by  
on February 25, 2015
Needed tires, was quick, courteous, and tech explained what was going on.
1/ 5stars
by  
on February 4, 2015
Tires had to be remounted service was taking too long

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