Car Tires And Services At 1116 Millcreek Rd: Firestone Complete Auto Care In Allentown

Welcome to Firestone Complete Auto Care at 1116 Millcreek Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1116 Millcreek Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #353336 Managed by Michael Frantz

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll check fluid levels, steering, the battery, and more. Additionally, we're committed to delivering the best quality service possible, at unbeatable prices and a short waiting time. Stop by our store today or schedule an appointment by phone or online.

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Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 39 Reviews
5/ 5stars
by  
on September 17, 2016
Staff was very courteous and helpful. Were able to schedule an appointment for four tires on short notice. Staff helped me take advantage of all sales and promotions for the best pricing. I Showed up at 7am as scheduled. Vehicle was on the lift by 7:05am and I was back on the road by 8:15am as promised. Don't know the last time I have had this happen. Great service and they kept their word! I would recommend them to anyone without hesitation and that's not something I often do.
5/ 5stars
by  
on June 11, 2016
Mike and the rest of the staff were extremely helpful and welcoming. Very trustworthy, honest, and thorough. I would recommend this Firestone location to anyone.
5/ 5stars
by  
on December 5, 2015
I had wrongly written up a bad review after my last visit due to emotions getting the better of me. Actually, these guys do whatever they can to help you every time.
2/ 5stars
by  
on November 30, 2015
I changed all the 4 tiers of my Toyota RAV4 and they charged me approx $600 with wheel alignment for their own brand of tiers. I agreed on this because of miscommunication/confusion on the price and 20% discount. But overall I think this was costly, If I compare with other shops.
5/ 5stars
by  
on November 14, 2015
Happy with everything:) Good service. They are all about their customers.
5/ 5stars
by  
on November 3, 2015
I've used Firestone twice now once to install tires shipped directly from TireRack and 2nd for inspection. The staff is very courteous and friendly and the car was always done on time or sooner. I like that they checked over my vehicle and told me about things I didn't know were wrong. I highly recommend this shop.
5/ 5stars
by  
on November 1, 2015
Outstanding, surpassed my expectations, and I will be back.
5/ 5stars
by  
on October 25, 2015
Went in for a check engine light and the issue was with the Catalytic Converter which the same store had replaced 3 years ago. Without me even mentioning it, they brought up the previous work and the fact that the replacement parts would be covered under the Warranty. In addition, they explained why they thought the part failed prematurely and what sensors should be replaced to try and prevent further issues. In addition, they covered the labor for the sensor replacement under the same labor costs as the Catalytic converter because they were already taking the exhaust system apart. Overall I was very impressed with their honesty, knowledge, and professionalism which is why I keep going back.
5/ 5stars
by  
on October 10, 2015
Always pleased with the service where I take my car. The Firestone Staff at this location are always pleasant and very informative as they make repairs to what I requested, as well as what they may find while performing my requests.
4/ 5stars
by  
on October 9, 2015
The service and products are very good but very slow in my opinion. It took an hour and a half to mount and balance two tires. This is extremely slow.
5/ 5stars
by  
on October 5, 2015
I recently had my truck front end aligned. Drives like a dream. Took me right away at my appointment time and the service took the time they said. I will be going back
5/ 5stars
by  
on September 26, 2015
The manager, sales rep, and technician were very professional and articulate in listening, and their detail of services provided on troubleshooting a bad alignment I had on my 2013 Toyota Tacoma was finally fixed. From brand new, a Toyota dealer sold me a brand new, dealer built Tacoma, 3"lifted, beautiful truck. Toyota was unable to fix an alignment from lift install causing very bad tire wear and strange ride since day one. My concern and 3 alignments later, Toyota totally gave up, could not fix it, and told me they could not replace the tires even for such bad wear that they caused, or my troubles for tens of thousands of miles. The problem was even visible. I was referred to Firestone from a relative and was told of excellent service. Day one I bought new tires highly recommended by the manager due to the others being unsafe. Discussed with the manager my truck issues from day one, and needed a serious camber adjustment which he could see visually. Made an alignment adjustment as best as possible, we discussed some research needed to be done for fine tuning the alignment. I came back a few days later, we looked over the possibilities, fine tuned the alignment and now 60,000 miles Im finally extremely happy with the truck. All my vehicles will be taken to this Firestone for services they provide. Kudos Gentlemen.. A++ Rating
5/ 5stars
by  
on September 17, 2015
Excellent service, helpful, very pleasant experience. needed additional service which at this time could not do but they outlined for me what needs to be done hen I can. Very helpful. Did not feel I was charged for items I did not expect. Will come back to complete suggested service.
5/ 5stars
by  
on September 11, 2015
I used them for an oil change and was reccomemded to the place by my sister. Needless to say, I love it. They took care of me and showed me all the work they did on my car and made some suggestions without being in any way pushy. Will definetly be back there for my next services.
4/ 5stars
by  
on September 9, 2015
I needed an oil change and was able to get my vehicle in right away
5/ 5stars
by  
on September 5, 2015
I want to start out by saying what a wonderful employee you have in Jon K. He was personanable, friendly, extremely informative. I came in for the 1st time because I wasn't happy with my usual "go to" place and he never made me feel like all the things I asked were out of their realm of doing. I never felt like I was putting anybody out. Which is how I started feeling at my old place. I was going on a very long trip and wanted my car to be completely looked over. He made sure that happened, then to put my mind at ease he showed me the under carriage of my car to show me what eventually would need to be replaced but that it would be ok for my trip. I'm just so happy with my service, I will bring my car back in the future.
5/ 5stars
by  
on June 28, 2015
I have been taking my vehicles to them for 4 years. Always pleased!
5/ 5stars
by  
on May 31, 2015
needed service during lunch hour; found problem dealership overlooked
5/ 5stars
by  
on May 27, 2015
It doesn't matter what I go in there for, any kind of service from just filling tires in the winter to oil changes or inspections, through the history of 3 cars, they've been great. Very knowledgeable and genuinely helpful and kind, thank you throughout the years.
1/ 5stars
by  
on May 4, 2015
This location is on great to purchase tries after that GO somewhere else! I just went in to get my tires rotated and they gave me a list to recommend things to get done (over $1,000.00 worth of work). Didn't seem right and I took it to another shop and I didn't need the services that were listed. Then just recent I had a friend who purchased 4 NEW tires and they failed to put the one good tire (that was left) on the spare rim. Then when asked if they can switch them out they wanted to charge...Poor customer service.
5/ 5stars
by  
on April 19, 2015
I always use this Firestone. Everything gets done quickly and whatever is done is explained thoroughly.
2/ 5stars
by  
on March 3, 2015
Too aggressive when evaluating mechanical problems that are not necessary. Cost of repairs are too high.
5/ 5stars
by  
on March 2, 2015
Very helpful when I took by camry for an inspection. They are honest, trustworthy and efficient. We were very satsified with the service.
5/ 5stars
by  
on February 28, 2015
good checking of car safety system and recommendation
5/ 5stars
by  
on February 26, 2015
I first bought an Interstate Battery from Firestone, and then took my Trailblazer in for service. They did a feat job!! Took my Buick Regal in next for inspection and tire alignment. Service was fast and I am glad that I made that choice.
5/ 5stars
by  
on February 26, 2015
Very nice and honest mechanics at the Trexlertown PA store!
3/ 5stars
by  
on February 26, 2015
I took my 2002 Chevy S-10 truck in for a coolant flush, because my usual mechanic does not offer this service. I was offered a courtesy check free of charge to look over the vehicle. When the mechanic was finished looking over my vehicle, I was told there were numerous things that need to be done to my vehicle in order to pass my upcoming inspection at the end of the month. I declined the work and just paid for my flush. A few weeks later I took my truck to my mechanic for inspection and showed him the list of problems that Firestone told me I needed to get fixed. My mechanic finished his inspection and not one item, from the list I was provided by Firestone, was required to be fixed/replaced to pass inspection. I do not have a problem with the work that Firestone performed on my vehicle. They usually do good work, however I don't appreciate them telling me I need things done to my vehicle that I don't really need done. I will only take my vehicle to Firestone for repairs that I know need to be done (Tires, Battery, Oil Change). I will never rely on their diagnosis for vehicle repairs. I saw a women brought to tears, while I was waiting for my vehicle to be finished, because she was told she needed all new ball joints in her car that couldn't have been more then 5 years old. She called her husband crying, saying how they had to get this fixed and how they didn't know how they were going to pay their bills because of this added expense. I would hate to think that they were given a false diagnosis by the mechanic in order to make a few bucks off of someone who clearly could not afford it.
5/ 5stars
by  
on February 5, 2015
I'm very happy with the received. The staff was very friendly and helpful.
4/ 5stars
by  
on February 4, 2015
Love the online scheduling and even calling in is easy, someone always available and they put customer first.
5/ 5stars
by  
on February 3, 2015
I have used them a few times and will continue to use them. They are honest knowledgeable mechanics.
1/ 5stars
by  
on February 3, 2015
I had an exhaust out on and a tire plugged.... Well i had to bring my car back for the exhaust to be repaired after it was fixed. My car still has a leak and its been to long to take it back and i should of. But how many times am i going to waste my time and resources to bring my car there to get fixed when obviously i wasnt in the first place. On top of that we have a charge account that when it paid off will more than likely be closed out.
5/ 5stars
by  
on February 3, 2015
Never disappointed with the team in Trexlertown PA. They always accommodate me and offer solutions to help with my automotive issues.
5/ 5stars
by  
on February 2, 2015
Great service --Very helpfull I drive 1,000 miles per week for my Job and they are always looking out for me !!
5/ 5stars
by  
on February 1, 2015
I have never had a bad experience in this Firestone. The staff are always friendly. The service is always as expected. Sometimes it would be nice if it was quicker, but they are very busy and you don't want your vehicle to have anything missed. I highly recommend this location.
5/ 5stars
by  
on January 27, 2015
I've been bringing my 3 vehicles there for all changes, state inspections/emissions and general maintenance issues since they opened. I've always had a positive experience and found them to be honest and easy to work with...
5/ 5stars
by  
on January 24, 2015
Disovered a leaking front wheel drive wheel seal which they said should be covered under my 100,000 mile drive train warranty. And it was, saving me an $800.00 repair charge. I had bought a tire replacing a blow out when they discovered and pointed out the problem. I applied for a Firestone credit card to get a discount on the service performed and they discovered I already had one with one of their subsidiaries.
5/ 5stars
by  
on January 24, 2015
Helpful employees that explain everything very good very professional
5/ 5stars
by  
on January 24, 2015
new tires oil change. lube... alignment .. excellent!
2/ 5stars
by  
on January 23, 2015
I got my oil changed last month and they never put a sticker on my window for when my oil change would be. When I asked they were not able to provide mileage.

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