Firestone Complete Auto Care: Your Source For Tires And Repairs At 844 Lancaster Dr Ne In Salem

Welcome to Firestone Complete Auto Care at 844 Lancaster Dr Ne! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

844 Lancaster Dr Ne
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #15970 Managed by Kyle Jones

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine lights, headlights, hoses, and more. Plus, we're committed to offering the most consistent service on the market, all at reasonable prices and a quick wait time. Stop by our store today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.8 of 5) - 26 Reviews
5/ 5stars
by  
on December 26, 2015
I went in for an oil change. As soon as I walked in I was greeted with a hello. The guy was very helpful and quick. Very happy with my experience.
4/ 5stars
by  
on November 2, 2015
I have never been a fan of Firestone/bridgestone but I had 2 flats and needed tires immediately. Since they were the only place open on a Sunday I had no other choice. The wait was long since they were busy, being the only open tire store on a Sunday. However I was patient and the people were friendly and even have a military discount. I read reviews which made me a little hesitant about going. In the end my service and tires were great. No real complaints and as long as the tires do what they advertise I'm a happy camper.
5/ 5stars
by  
on October 1, 2015
Got me in and out same day, and actually repaired the issue. Car runs great. They also don't make you feel like an idiot for not knowing much about cars
5/ 5stars
by  
on September 26, 2015
Added new life to my aged pickup, looking forward to adding some more. Job well done! Thank You!
5/ 5stars
by  
on September 12, 2015
Went in for tire rotation and oil change. Both done quickly and mechanic took percentages on brakes as requested.
4/ 5stars
by  
on September 5, 2015
I needed quick service and they provided solutions in a timely matter. Alignment checked, new tires installed and parts replaced all within a couple hours on a Friday evening. Thanks guys!
5/ 5stars
by  
on August 24, 2015
I got my tires rotated on Sunday morning at Costco and found out that my car wasn't safe to drive. They told me Firestone on Lancaster was open on Sunday and gave me the number, and I think the guy who answered the phone was Kyle. He told me they were really busy, but that a safety issue was important and to come on down. He also said to be prepared to be patient, there would be a wait. I was grateful that he was so friendly and straightforward. Kenneth ended up being my technician, and he was awesome. He figured out the problem, fixed it, wrote up great notes, and drove my car to make sure it was safe for me to hit the road. I was really impressed with the service, and these guys were just wonderful to work with. Firestone definitely is doing something right! Thank you for the great service!
5/ 5stars
by  
on August 10, 2015
broke down and was towed to the shop. Very professional, got me and my family back on the road in no time. Would recommend to anyone.
5/ 5stars
by  
on August 7, 2015
They know me by sight now and always find coupons to defray the costs. Very friendly
5/ 5stars
by  
on August 6, 2015
I was on the last day of my vacation and the starter went out on my car. I was going to have it towed to another location and the driver told me about the Firestone shop. He called and they got me right in. It took the less than 2 hours to diagnose the problem and have me back on the road. When I explained to them that I would have to split the bill into three or possibly four credit cards, the manager told me about your card. I got enrolled immediately and was out the door. Just got my first billing in the mail yesterday. Awesome job Salem shop.
5/ 5stars
by  
on June 12, 2015
The staff is awesome, they work as a team also go the extra mile, they also are also a great place to take your vehicle.
5/ 5stars
by  
on May 25, 2015
Went in about a week ago Really great service And best of all very affordable
5/ 5stars
by  
on May 23, 2015
I used them about a week ago. I was on my way back to San José, CA and had a low tire. after talking about it we decided to do all née tires. They got me in quickly and did a great job.
5/ 5stars
by  
on February 25, 2015
Had brakes done on our 2011 Toyota RAV4. Went to the store in October as heard noise in brakes and they said it could wait until after the new year. Went back in January and they honored the price they had quote and in fact, gave me a $50 off rate that was running at the time. Said it would take a couple hours and had the car back in two hours. Very happy with their service.
5/ 5stars
by  
on February 3, 2015
They are always respectful and give my vehicles top-notch care.
5/ 5stars
by  
on February 2, 2015
They took me right in on a Saturday, and Jason diagnosed the problem and repaired same. Thanks guys!!!!!
5/ 5stars
by  
on February 2, 2015
I have been using Firestone for about 10 years now for routine maintainence of two vehicles - a Toyota & a Honda. Oil changes, tires, tune ups, diagnosis & one major overhaul to a family members vehicle. Wonderful service provided. I will continue to use Firestone!
4/ 5stars
by  
on February 2, 2015
I have been doing business with them for many years. I am pleased with the service, except sometimes it takes way too long and they forget to reset my oil change monitor. Then my oil change light stays on.
5/ 5stars
by  
on January 27, 2015
I went for a check up and was informed of graver problems with my vehicle. I was thoroughly informed and it was ready before the estimated time.
5/ 5stars
by  
on January 25, 2015
Very clean and professional shop. Very knowledgeable employees and friendly. Answered all my questions and help me promptly.A very nice experience!!!
5/ 5stars
by  
on January 24, 2015
They treat us great have all our service work done here
5/ 5stars
by  
on January 24, 2015
It was early Sunday evening and my daughter was getting ready to go back to OSU, but her tire was flat. We put air in it, but it didn't stay more than 30 minutes! We got to Firestone just a few minutes before closing, but they stayed late and got her tire replaced AND at such a reasonable price!!! Thank you Firestone, you saved the day!!!
5/ 5stars
by  
on January 24, 2015
We had a flat and had to make a big turn around & drive an additional 40 miles to get the tire fixed. This store was the ONLY one open on a Sunday. They fixed the tire and reloaded our our car with all our luggage even! I appreciate that Firestone recognizes that people do in fact get flat tires on Sunday!
5/ 5stars
by  
on January 23, 2015
Great feedback from Salvador and Rolando! Will be returning.
4/ 5stars
by  
on January 22, 2015
I have always received great customer service but sometimes they try to do things too fast and mess things up. Almost every time I have gone I have always had to go back so they can fix the problem. They never denied any of their mistakes but I wish they would take their time and do things correct the first time.
5/ 5stars
by  
on January 22, 2015
They always do a great job! I get a better price and better service than the other big tire place!

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