Car Tires And Services At 295 Commercial St Ne: Firestone Complete Auto Care In Salem

Ready to come in to your local Firestone Complete Auto Care on 295 Commercial St Ne? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

295 Commercial St Ne
Get DirectionsHours + Information
Sun8a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #18902 Managed by Mike Warney

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect tires, wipers, the battery, and more. Additionally, our team believes in giving you the best service possible, all at great prices and a short waiting time. Come in today or plan your appointment online or by calling (503) 689-8250.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.8 of 5) - 43 Reviews
5/ 5stars
by  
on December 2, 2016
I was from out of town and had to get my turn indicators fixed. I called made an appointment, and they fixed the lights, did a safety check, and as a result I decided to have the oil changed. I am driving back home much safer thanks to the folks at Firestone in downtown Salem!
5/ 5stars
by  
on December 1, 2016
Thank you all for taking care of me and my new-to-me 1971 Ford Mustang Mach1! I last minute came in for a battery and they looked up the right one and I was right on my way. A couple days later, I made an appointment to change the oil and wanted to look at the undercarriage. Laddie and his team members gladly obliged and even walked me through the current condition of the car and what they would recommend fixing, including the dangerously cracked and potentially dry-rotted tires. Needless to say, we took care of the tires. I was unable to pick up the car before closing and Jake (if I remember correctly) told me that they would keep it in the bay overnight. My family has been customers at the Commercial St Firestone for many years and have always loved their service! Thank you for all your great customer service!
5/ 5stars
by  
on October 17, 2016
Always friendly, honest and helpful and does there best to get the job done right the first time.
5/ 5stars
by  
on July 3, 2016
mike warney is a great asset to the store and the company. knowledgeable, friendly and polite. great manager.
5/ 5stars
by  
on June 30, 2016
5/ 5stars
by  
on June 15, 2016
Great Service! Friendly! Explains things well and gives us the best discount offered! Highly Recommend this store!!
5/ 5stars
by  
on April 24, 2016
Well I was looking for a new set of tires for my pickup and the manager at the store went above and beyond to help me find the right set, he ordered them and installed them the next day, and keep in mind I am very picky when it comes to my tires, I'll be going back for sure
5/ 5stars
by  
on December 14, 2015
I always recommend this store to all friends and family. Never a bad experience.
5/ 5stars
by  
on December 2, 2015
My car died right in front of the store, Mike and crew were fantastic in trying to help me out - installed a battery on the spot. I really appreciate all their effort.
3/ 5stars
by  
on October 28, 2015
I used them because I was not happy with other shops.
5/ 5stars
by  
on October 21, 2015
they were very thorough and I feel like I am driving a whole new car
5/ 5stars
by  
on September 17, 2015
I felt the need to write a review because of the exceptional service provided to me by Jake. However, everyone there was great! I will always go to Firestone from now on.
5/ 5stars
by  
on September 16, 2015
I work part time for a National Wildfire Firefighting Company. As most people know fire season this year has been a busy year. We had a few days down time and our vehicles needed servicing. Mike and his crew fit us in (6 total), without missing a beat. They were honest about time frames and excellent in customer service. All this without knowing we we're scheduled to leave the next day. Nice! Thanks Mike and Crew
3/ 5stars
by  
on September 12, 2015
Took the car in to see what it would take to fix the A/C and they were too high on the pricing
5/ 5stars
by  
on July 3, 2015
Just had my frontend alighed on my Camry. They did it in the time they said and it seems to be good
5/ 5stars
by  
on June 26, 2015
Staff was friendly and did an excellent job of explaining what I needed to get my car back on the road. Work was done well and my car was ready before the promised time. It is always a relief to have a trust-worthy, knowledgable team to take care of my car.
5/ 5stars
by  
on June 9, 2015
I had taken my car in for a vehicle inspection. The service was friendly and prompt. One of the gentleman asked me a pre-inspection question, that would have saved me time and money. I appreciated that, as that shows honestly and integrity in his work.
5/ 5stars
by  
on May 21, 2015
I'm a long time customer of Firestone! They are wonderful, knowledgable and very helpful!
5/ 5stars
by  
on May 15, 2015
They checked the car for the source of the water that was on the front seat floor
4/ 5stars
by  
on April 28, 2015
I got the lifetime alignment and I was fairly impressed with the time it took it and the paper that shows all the adjustments
5/ 5stars
by  
on April 25, 2015
I scheduled an oil change, arrived timely and the mechanics attended to my vehicle right away. I was in and out and the price was reasonable. I was offered additional services but they were not forced. My only complaint is that donuts and coffee weren't served while I waited :)
5/ 5stars
by  
on April 22, 2015
I was there a week ago to price tires for my 2013 Honda Civic and got the best price around for the tires I wanted . Made an appointment for the following day bought the tires and had them installed without delay. My car was ready in less time then they said it would take,everything was explained to me about the care for the tires and my vehicle. I am very pleased with the service and will continue going back for all my vehicle's service,
4/ 5stars
by  
on April 17, 2015
Very satisfied with the time it took. When I asked about another problem the service represenitive was able to tell me exactly what was wrong and what needed to be done to fix it.
5/ 5stars
by  
on April 2, 2015
My favorite place to have my car worked on. Mike and crew always put my needs first.
5/ 5stars
by  
on March 2, 2015
We always get our oil changed here because they do such a professional job, don't try to sell you a bajillion things and always have great specials! I recommend them for everything!
5/ 5stars
by  
on February 26, 2015
Wonderful service, friendly people, great experience!
5/ 5stars
by  
on February 7, 2015
I have been using the Salem store for over 15 years. Everyone I have encountered has been very helpful and respectful to me. Mike in customer service is by far my favorite, he is always cheerful and happy to help and TRUTHFULLY explains the recommended service so I can make a good decision. He was very helpful with these recommendations when I lost my job and could only afford the maintenance needed. I always refer people to Firestone in Salem for service when asked. Keep up the good work!!!
4/ 5stars
by  
on February 6, 2015
Each time I bring my vehicles for service I get prompt response; the work is professional and they go the extreme to satisfy my visit, they make suggestions as to what may prevent unexpected circumstances which I interpret as caring for their customers. I've been a Firestone customer for more than 15 yrs. no one else touches my vehicles.
5/ 5stars
by  
on February 5, 2015
SERVICE FIRST GREAT SERVICE. THANK YOU FOR PROVIDING US WITH QUICK SERVICE AND QUALITY EXPERIENCES.
5/ 5stars
by  
on February 5, 2015
I haven't been in for 5 months and will definitely return soon for routine maintenance.
5/ 5stars
by  
on February 4, 2015
I have used Firestone for several years. I have found all the employes to be very friendly and helpful. When they are busy
5/ 5stars
by  
on February 4, 2015
Efficient, considerate and knowledgeable. I had an issue with one of the warning lights on my dash. Situation was diagnosed and taken care of to my satisfaction. Only place I go for my car. I trust them.
3/ 5stars
by  
on February 3, 2015
they took good care of me. That's all you need to know. Don't appreciate you telling me what I have to click or do to complete your survey. I get tired of these surveys after receiving a service somewhere. Tried to keep it simple. Don't like this approach.
5/ 5stars
by  
on February 2, 2015
I think my review title tells it all. Mike and Tyler at the front desk are the best. I assume everyone in the shop is the same. Been going to this location since 2008 and not one complaint.
5/ 5stars
by  
on February 2, 2015
When i walk in the store with a problem with my car or a question, i am not afraid to ask as i am treated like an equal nd not like "oh her she comes again, now what". I never get that. Thats what i mean about being fair. Because of the way i am treated and another thin i never get" sorry we can't do it now, you'll have to come back tomorrow". As a single woman over 70 i am not afraid to go in the store as i am always treated like everyone else. Thank you and God Bless Gerry Brown
5/ 5stars
by  
on January 27, 2015
I called on short notice asking for a full set of studded tires. They got right on it, and actually had the tires studded and mounted earlier than expected. They called me, and away I drove, and they've been serving me great for several months now.
5/ 5stars
by  
on January 26, 2015
My car has had very few problems with care from Firestone. The techs tell my what issues will arise in the future, so I can plan ahead.
5/ 5stars
by  
on January 25, 2015
used them to prep my car for a road trip. everthing turned out great and had no problems on the trip.
5/ 5stars
by  
on January 24, 2015
The staff is helpful and pleasant, service is always great and work with the customer for the best service.
5/ 5stars
by  
on January 24, 2015
I have bought several sets of tires and service work.Laddie the Technician and Mike the Manager were very helpful. GREAT SERVICE!!!!!
5/ 5stars
by  
on January 24, 2015
I needed to have some engine work done on my car, and unbeknownst to me, I also needed 2 tires. The staff at Salem Firestone are always courteous and friendly. I have been taking my car here for several years, and I plan on continuing.
5/ 5stars
by  
on January 23, 2015
I have been coming back to this Firestone location for as long as I've been in Salem. They have always been honest and thorough. I will continue to recommend them as long as they continue to take care of me!
5/ 5stars
by  
on January 23, 2015
It was a blustery day and we had a tire that had been a slow leak. I had my young son with me. We were offered warm drinks and the man suggested us walking in the warm mall and he would call when done. It only took 20 minutes

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