Firestone Complete Auto Care: Your Source For Tires And Repairs At 815 W Burnside St In Portland

Welcome to Firestone Complete Auto Care at 815 W Burnside St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

815 W Burnside St
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #12122 Managed by Allania Yarber

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll check fluid levels, suspension, the battery, and more. Additionally, we're devoted to giving you the best service possible, all at great prices and a short waiting time. Stop by our store today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.2 of 5) - 16 Reviews
5/ 5stars
by  
on December 13, 2015
I went in to have my vehicle serviced. The staff is extremely personable and answered all of my questions. Highly recommended. Joyful experience.
4/ 5stars
by  
on November 19, 2015
They installed two tires and changed the wipers quickly. The cost was reasonable.
4/ 5stars
by  
on October 17, 2015
Unfortunately they couldn't patch our flat tire, so we had to buy a new one. They did a quick job of replacing it.
1/ 5stars
by  
on September 24, 2015
Had a slow oil leak so i paid for an oil dye to find the leak. Was told it was oil pan gasket so I had it replaced thru firestone. Almost 2 months later i noticed a huge oil stain on my driveway which was never there before. Took it back in and found out the gasket was inproperly installed. Firestone did replace the gasket at no charge. Than I took the car in to have the heating/cooling checked and they came on to tell me that my car was 2 quarts low. When i advised him that I just had them replace the gasket less than a month he told me it was only 1 quart low. Not sure if he was lying or what. But I definitely feel like I'm getting the run around. Will not be going back.
5/ 5stars
by  
on September 19, 2015
There is no fooling around here these folks are 100% into doing there jobs and taking care of bissness WAY TO GO THANKS
5/ 5stars
by  
on July 21, 2015
Great helpful and timely service for an unexpected flat tire on a Sunday morning.
5/ 5stars
by  
on May 25, 2015
Aaron has been great on several occasions. Team was willing to work with my warranty company.
5/ 5stars
by  
on May 13, 2015
I called on Sunday morning, got my vehicle back early Monday afternoon.
3/ 5stars
by  
on May 7, 2015
Had 60k completed and tires rotated for road trip. The wipers never were checked now tattered. The transmission cluncks, was enough fluid replaced? Now must take detour to correct. May miss the Shakesphere plays. Bummer!
1/ 5stars
by  
on April 10, 2015
these guys lacks customer service skills, they think everybody is a deaf senior citizen and they will yell your ears off...
5/ 5stars
by  
on February 3, 2015
Always faster than expected, great service and friendly people!
5/ 5stars
by  
on February 2, 2015
They did a great job in taking the time to answer my questions about the differences of tires and not hurrying me out the door--despite my arriving right at closing time on a Friday night. They took my 2002 Mitsubishi Montero in, installed the new set of tires--including the spare, changed the oil and called me the next day at Noon that they had it ready for me to pick up. I never thought about stopping into this location until that night because of a tire issue... I highly recommend this location to anyone in the Portland, Oregon area!
4/ 5stars
by  
on January 27, 2015
I have been going to this location ever since I moved to downtown Portland 8 years ago. I am fairly savvy when it comes to car repair, so I have always been a very active participant when discussing the repairs needed on my car. These guys have always been willing to talk it out with me, and get the job done. Sometimes I get it done myself, and sometimes I have them do it. Sometimes, I'll notice an oversight on their part, and they always make it right. Firestone is a great value, especially if you sign up for their credit card and take advantage of their 6 month no interest financing. I feel like I have been well taken care of over the years by the people at this, and other locations in their network.
5/ 5stars
by  
on January 25, 2015
They are located in downtown Portland, which is very convenient to me. Great service and nice people their.
5/ 5stars
by  
on January 23, 2015
I bought a set of Firestone tires last fall. The price and the service were great. I damaged one of the tires last month and went in for the road hazard guarantee. They were most helpful and had me back on the road in a timely manner.
5/ 5stars
by  
on January 23, 2015
I've been coming to this location for 5-6 years and they've never let me down!

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