Car Tires And Services At 13500 Sw Pacific Hwy: Firestone Complete Auto Care In Tigard

Come in to your nearest Firestone Complete Auto Care at 13500 Sw Pacific Hwy for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

13500 Sw Pacific Hwy
Get DirectionsHours + Information
Sun8a-6p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
{{ locations[0].alert }}
Store #18945 Managed by Gregory Meithof

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll inspect fluid levels, air filters, the battery, and more. Plus, we're dedicated to offering the most consistent service on the market, at unbeatable prices and a short waiting time. Stop by our store today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 32 Reviews
5/ 5stars
by  
on April 17, 2016
Great customer service, the guys at this location make you feel like a friend. I got new tires for a truck...now the inspection on my car.... And I coming back for a new set of tires and couple of things that need to be done in my car
5/ 5stars
by  
on December 6, 2015
I went in for a tire repair and they checked everything on my car. The staff was super friendly. I didn't have to wait 3 hours like i do if I go to Les Schwab. Will go back to firestone for next service
4/ 5stars
by  
on November 29, 2015
Good service. Had to make appointment, because getting an oil change on a walk in is almost impossible.
5/ 5stars
by  
on November 17, 2015
Went to Firestone for the first time and got 4 tires and a lifetime of alignments for my Chevy Aveo5. The service was great and the customer service was above and beyond. The gentleman helping me at the front desk was very caring and professional. He helped me a lot and was kind the whole time, even through my questions and concerns. I will definitely be going back to this Firsstone for future service.
5/ 5stars
by  
on November 1, 2015
I bought new tires and shipped them directly to Firestone for installment. Everyone I spoke to on the phone were competent and helpful. It was easy to make an appointment and even though they were very busy, I was in and out in a timely manner. Very satisfied with this location and service, and plan on using them for future alignments or rotations.
2/ 5stars
on October 17, 2015
I purchased tires for both my cars about a year or so ago and when I did the tech really scraped up my wheel and left greasy hand prints all over them, my wheels are painted so I know they scratch easier but this tech obviously showed no concern! I just got a nail in my sidewall and had to replace a tire and the exact same thing happened! You would think that when a customer has already complained about his wheels getting banged up that the service writer might mention that to the tech and if your techs can't manage to put on a pair of gloves before handling my wheels then you should hire someone to clean people's wheels before you give their car back! It seems like it would be easiest just to put on some gloves!! I was planning on getting new tires for my daughter's car this week but may have to give someone else a try! Pity since I'm a Premier Rewards Gold member. I would rather your techs were just a bit more careful and showed pride in there work!!
5/ 5stars
by  
on October 4, 2015
Greg and his team at Tigard have helped me on three separate occasions over the last four or five months. The work was done well (as if they were helping a family member), was complete, competitively priced, done on time and all with a friendly accommodating attitude. The vibe is professional, honest, ethical and they know what they're doing.Highly recommended.
5/ 5stars
by  
on September 26, 2015
Everything Was Ready At The Time They Said. Appreciated The Professionalism They Had.
5/ 5stars
by  
on September 14, 2015
First visit ever to a Firestone location. Staff was great and had good knowledge of vehicles
5/ 5stars
by  
on September 14, 2015
First time experience, and I was great! I'll definitely be returning. You guys got my business! Staff was very knowledgeable with oil, wheels and tires.
5/ 5stars
by  
on August 14, 2015
The sight of a large-headed screw in my Equinox's rear tire but fear of a flat in my head. Drove straight to Tigard Firestone...was recognized by the manager...greet by the counter-person, and watched as my car was soon moved to the hoist area. Tire was repaired and a courtesy systems check completed. And I was on my way!
5/ 5stars
by  
on August 14, 2015
Rolled in 10 minutes after closing from out of town with a tire going down fast due to a nail. Jon the Manager along with Zach and Noel stayed 40 minutes after closing to get us back on the road and were happy to help us out. I have not been a Firestone customer in the past but I WILL BE NOW!
5/ 5stars
by  
on August 6, 2015
My starter failed on the 4th of July, and luckily they were able to take care of me. I was back on the road again after a few hours of diagnosis, part acquisition and repair. Couldn't be more happy. Have since had them do an alignment, balance and oil change, all with perfect results. I'm very happy with Firestone and plan to continue using their services.
5/ 5stars
by  
on August 6, 2015
I had a flat tire on a trip transporting other people despite being extremely busy they did their best to fit me in work on my car and completed all repairs in excellent time allowing me to continue with my trip without any further stress
5/ 5stars
by  
on August 6, 2015
I was travelling from out of state in the midst of a 6,000 mile road trip. As fate would have it, Tigard was the location of my mid-trip oil change. The counter attendant was competent and very friendly. They got me in right away and were done in under an hour, as promised. Multi-point check is always nice just in case.
5/ 5stars
by  
on July 3, 2015
I came in on Wednesday evening with what I thought was an alternator problem. I talked to Herman and he listened to me about the issue. He got Nole to test me alternator right away, and then had Will look into the actual fix. Herman then told me he would not be able to promise my car back before Thursday evening. I left me car with them over night, and by 10AM on Thursday my car was ready. The cost was what I was right on with the estimate and was ready to go. I gpicked up my car without issue and made it to the airport on time to pick up my guest from out of town. Thank you all
5/ 5stars
by  
on April 20, 2015
I called at about 7:30 AM the day before I was to leave on a road trip to see if they could check the alignment and brakes. Greg told me about a special they were having on a complete safety inspection and recommended that would be a good idea as well. Indeed it was - the brake rotors needed to be resurfaced, and there were leaks in the upper radiator hose. They got the work on my car done in the time window I had available, and I had peace of mind on my trip, knowing that everything was in good condition.
1/ 5stars
by  
on February 28, 2015
Tigard Firestone Complete Auto Care attemptef to install halo headlights. Terrible installation which damaged headlights, reimbursement for installation but didn't receive payment for damadged headlights.
5/ 5stars
by  
on February 26, 2015
The Roseville CA and now the Tigard OR stores have kept my vehicles ready to roll and safe! Since the 1970's my cars, trucks, and SUV's were able to serve me well because of the expertise and preventative maintenance that I have come to expect at Firestone. Thanks!
5/ 5stars
by  
on February 15, 2015
Stopped in because my tire had a screw in it and wouldn't hold air, said they could fix it right up and I had them change the oil at the same time. Walked in and about an hour later they had me on my way. Fast service for a walk up appointment even though they seemed busy.
5/ 5stars
by  
on February 9, 2015
HAPPY AND CONTENT CUSTOMER. THANKS FOR THE EXCELLENT SERVICE.
4/ 5stars
by  
on February 4, 2015
We've been using Firestone for years in several cities we've lived in. We're almost always pleased with the results and price. The Tigard facility seems somehow a little better than the others we've been to. The people who work there are more friendly and helpful overall, and more transparent about the work they're doing and options we have available. They let us know everything we could do but they're not at all pushy about products and services we don't really need. We make an extra effort to bring both of our vehicles to this location.
1/ 5stars
by  
on February 3, 2015
I keep being bothered to write a review of my visit so here goes.. I walked in and explained to the guy up front that my vehicle was hit on the passenger rear and that the wheel had positive camber. I asked if Firestone could inspect the vehicle for any damage and if they were able to get the wheel back within spec then to go ahead and do the alignment, otherwise don't do the alignment. I sat there for roughly two hours (they were busy) and finally was told my car was done. The same guy said that there was damage and that they couldn't get the wheel back within spec but they did the alignment anyway and charged me for diagnose and alignment, knowing they couldn't get the wheel back within spec anyway. Won't be going back to the Tigard, OR Firestone
5/ 5stars
by  
on February 2, 2015
I have been going to this store for over 10 years and they have always checked out by questions and done the best for my car from struts to windshield wipers. Just this week-end they graciously checked the tire pressure for me@
4/ 5stars
by  
on February 2, 2015
I had a terrible experience last year and I decided to try this location one more time. To my surprise I seen a big change in customer service I was greeted right away. Very friendly staff I was realy happy on how different I was treated. I had the sales person 100% attention and the service on my vehicle was done correctly. I loved the new customer service. Thank you.
5/ 5stars
by  
on February 1, 2015
Nice job! The guys are knowledgeable and are always very helpful.
5/ 5stars
by  
on January 30, 2015
I buy tires there, then return every 5K or so for a rotation. They do a good job, without trying to sell me things I didn't come there for.
5/ 5stars
by  
on January 26, 2015
I went in because I ran over a screw. They were prompt, professional, and quick. I would definitely use them again.
5/ 5stars
by  
on January 26, 2015
It was a Sunday. I did not have an appointment with the store. I just dropped in and would like to have car changing the snow tires. I had a great experience there. 1) The register person was very friendly. He greeted me with a bright smile in this winter season, which certainly warmed my heart. 2) Then efficiently arranged my service. 3) The mechanic was also great. He was very professional and even marked all the tires for the future replacement. The time was perfect, the service was frautless. The people were warm. This is my store. Thanks for the great experience as always. No wonder I have all my 6 cars serviced at Firestone. Allen Han
5/ 5stars
by  
on January 24, 2015
I brought my truck in for service. They found some damage that was under warranty and still got everything else done on time.
5/ 5stars
by  
on January 23, 2015
We have found they always have time to work us into their schedule and they do an excellent job of diagnosis and repair, very important to us since both cars are ancient. We also really like the 6 mos. payment plan/interest free.
5/ 5stars
by  
on January 23, 2015
Your service over the years has always been 110%. The Tigard store and the Oregon City store both went up and beyond normal customer service. The gentleman in Oregon City helped me way past closing time. Tigard jumped through hoops to get what I needed when I needed it. Love you guys...oxoxoxo

Firestone Complete Auto Care Locations In Your Area