Firestone Complete Auto Care: Your Source For Tires And Repairs At 310 Valley River Ctr In Eugene

Welcome to Firestone Complete Auto Care at 310 Valley River Ctr! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

310 Valley River Ctr
Get DirectionsHours + Information
Sun8a-6p
Mon8a-7p
Tue8a-7p
Wed8a-7p
Thu8a-7p
Fri8a-7p
Sat7a-7p
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Store #18856 Managed by Teddy Tobar

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll check lights, air filters, the battery, and more. Additionally, we're committed to delivering the best quality service possible, all at reasonable prices and quick turnaround times. Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 22 Reviews
4/ 5stars
by  
on November 9, 2015
They did a good job, I have used them for 20 plus years. I will go back
4/ 5stars
by  
on September 13, 2015
Made appointment on line dropped it off 3 hours early and they were done before the original apointment time. There was not pressure of upselling me services I didn't need. They did alert me of potential items I may want to address next service.
1/ 5stars
by  
on August 3, 2015
Had the brakes done on my car a month ago for a total of $412.24 for the first few days everything seemed fine. A couple weeks later I started hearing a loud clunk in the rear of the car when driving. I was in desperate need of new tires and didn't want to blame the brakes until they were replaced. I bought new tires at a tire shop across town and the tech (tire guy not a mechanic) asked me if I had recently had a brake job, I told him I did and asked him why he was curious. He told me the rear brakes hadn't been properly tightened, which was the source of the clunk. I called Firestone and made an appointment to have everything checked out. Since I had to work the day of the appointment my wife (along with 2 very sick kids) took the car in. The mechanic told her there was nothing wrong with the car but he could replace the struts for $400 and that might fix it. The next day I drove the car 60 miles out of town for work and the noise got much worse. I parked the car and went around to each wheel and checked to see if one was loose. Upon my inspection I found one of the rear wheels had about an inch of wobble. I then had to have the car towed back to town where I took it to my normal mechanic to be fixed. He informed me the brake job had been done wrong and that was the source of my problem. Now I'm out the money for the tow and the repair, when I tried to call the store to complain the phone just tang until it cut off (at 5:30 pm). Needless to say I will never take my vehicles to Firestone again for any type of service.
5/ 5stars
by  
on August 2, 2015
It was getting increasingly difficult to get my van to shift out of park. Finally, I took it to be looked at. It was late in afternoon so they could not do a complete look until the next day. I was called in the morning to let me know what they found - it was looking it would need new parts, be expensive, and take several days. BUT the technician was able to see the problem and realized it just needed an adjust. Cost was much less than I was afraid of, and it was ready in a few hours. Very pleased!
5/ 5stars
by  
on June 21, 2015
I always go to firestone for all of my car needs! Thanks.
2/ 5stars
by  
on May 16, 2015
Did not use paper on floor and left nice, big greasy/oily footprint on carpeted floor mat on driver side. Baaaaaaad!!!!! 2nd time by Firestone....different locations. May be a franchise wide problem. Use paper and be cleaner!!!
5/ 5stars
by  
on May 10, 2015
The guys were very good to fix my engine check light. It did not go off so after I took it back they very quick to get me in and see why it was still on. It took a little to figure it out but they stayed with it and were successful after having to order a part. I have been dealing with this store for over a year and feel very comfortable about coming in and getting work done. I feel like I can trust the guys to make sure my car is safe and running happily.
5/ 5stars
by  
on April 30, 2015
They kept my cost down by searching for the small part I needed all over town. It would have been easier for them, but more costly to me, just grabbing the first available part.
4/ 5stars
by  
on April 23, 2015
Firestone beats its competitors with customer service.
5/ 5stars
by  
on February 28, 2015
Front end guys were efficient and courteous. Technicial saved me some dollars.
5/ 5stars
by  
on February 28, 2015
i have been using firestone for the past seven years. they are knowledgeable and reliable.
5/ 5stars
by  
on February 27, 2015
Made an appt and came in 3 hours earlier. They worked me into the schedule and got me out pretty quickly.
4/ 5stars
by  
on February 26, 2015
Went in for the first time because they were having a special on battery replacement & installation (with a reputable brand battery) that seemed the best deal in town. Had to wait a bit despite my appointment, but not too long. They ended up charging me less than I expected to pay even with the coupon, and while they were at it filled my tires with air after noticing they were low.
5/ 5stars
by  
on February 17, 2015
Been going here for years. Solid crew, honest, dependable, decent prices. I made the mistake of getting tires at a competitor across town and the screwed up big time. Took it to Firestone and they fixed it. Should have gone there in the first place!
5/ 5stars
by  
on February 11, 2015
Every time I take my car into Firestone I get excellent service and attention. In one instance there was not an issue with it and I did not get charged for them checking it out! I highly recommend them to everybody.
4/ 5stars
on February 9, 2015
My tech Ben did a great job and honored my tire warranty, but the manager Teddy seemed a little preoccupied and downplayed my oil change service as insignificant.
5/ 5stars
by  
on February 8, 2015
I feel very confident taking my vehicle to Firestone and appreciate the great customer service.
4/ 5stars
by  
on February 1, 2015
I have used this store for years and will continue to.
5/ 5stars
by  
on January 25, 2015
Been keeping my car going for over 10 years...they are my friends and they do excellent work ALWAYS,,,
5/ 5stars
by  
on January 25, 2015
CAR WAS DONE ON TIME,FRIENDLY SERVICE ,THEY DO A GREAT JOB.
5/ 5stars
by  
on January 23, 2015
Just basic oil change and quick and easy service. Thanks!!
3/ 5stars
by  
on January 23, 2015
My last oil change was as expected- but when I in Texas for an oil change they also rotated my tires for no charge, Thought this was great .

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