Car Tires And Services At 185 E 11Th Ave: Firestone Complete Auto Care In Eugene

Welcome to Firestone Complete Auto Care at 185 E 11Th Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

185 E 11Th Ave
Get DirectionsHours + Information
Sun8a-6p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #12076 Managed by Kaleb Williams

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check oil level, wipers, the battery, and more. Additionally, we're dedicated to delivering the best quality service possible, at affordable prices and quick turnaround times. Come in today or plan your appointment online or by calling (541) 844-0230.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 18 Reviews
5/ 5stars
by  
on November 18, 2015
Scheduling the appointment was quick and easy. The wait time I was given was accurate. The service was great, and the man who assisted me throughout my experience was highly enthusiastic especially for 8:30 am. I was thoroughly impressed. It was a great deal as well!
5/ 5stars
by  
on November 13, 2015
I am clueless about cars, and they did all the work for me. It was great! They were also super friendly and helpful
5/ 5stars
by  
on November 3, 2015
My name is spelt wrong on my account but the staff has always been friendly and my #1 choice for auto services.
5/ 5stars
by  
on October 19, 2015
They did a great job and took great care of my car Answered all my questions Good working team. great leader
4/ 5stars
by  
on October 19, 2015
I came in right before closing for an oil change and they stayed late to do the oil AND run a diagnostic check because my "check engine" light was on. Went in the next day because my Oxygen Sensors needed to be replaced. Service was quick and the guys were super friendly and polite. Usually work on my Honda costs upward of $1,000. They gave me a great quote and discounted some of the labor.
4/ 5stars
by  
on September 29, 2015
The service was excellent and price was unbeatable. Thank you DT Firestone.
5/ 5stars
by  
on September 5, 2015
I had needed to have my tires filled with air often in the last few years and this location is close to where I work. This is the second I have needed more than air in the tire and they have come through wonderfully. Recognizing that my van was not worth the investment of an expensive tire they were able to offer me a good deal and quick service. While I normally go to another location (also Firestone) this location is so close that I have come to rely on them in any vehicle emergency. Great work guys!
1/ 5stars
by  
on July 15, 2015
I came in because I saw an online coupon for a $19.99 oil change. It ended up being over $70 when I left. To me if a customer has a coupon, you should honor it.
4/ 5stars
by  
on April 26, 2015
I feel like I get personalized service. Last week I ran over a curb with my "ugly car", so I just wanted a decent low priced tire. I called around for a used tire. Long story short, I had firestone install a brand new 40,000 mile tire 20 dollars cheaper than any used tire that I found. By the way my other car is a 2001 Lincoln Continental LS and I have all my maintinance and tires done by Firestone . Great service and location right in downtown!
5/ 5stars
by  
on March 2, 2015
we were getting 2 cars oil changes- it took a bit of time so we walked around downtown. When we got back the 2nd car wasn't quite done so they gave me an oil change FREE!
5/ 5stars
by  
on February 26, 2015
I can't say enough great things about the Firestone team on West 11th. They're some of the most honest mechachanics I've ever met. That recommend maintenance without being pushy. And their lifetime alignment is a fantastic deal. Store Manager Tony and lead tech are the best. We won't go anywhere else.
5/ 5stars
by  
on February 18, 2015
I started to have problems with my transmission several months ago in my Mitsubishi Eclipse and they replaced the clutch. Power immediately came back to my transmission even though there was this weird clanking sound when it was idle or in first and second gear. After another month passed by the first two gears completely went out. I took the car back to the shop and they immediately decided to change the whole transmission for free due to the fact that they didn't know if the car's problems was due to their mistake or another. Even after waiting several weeks for the new transmission to come in, I'm still extremely happy that they did what they did. The car runs amazing now! Thanks!
5/ 5stars
by  
on February 5, 2015
I feel very comfortable using my local Firestone. They are trustworthy and reliable and get the job done. Thank you!
2/ 5stars
by  
on February 5, 2015
I have now had my car in this shop 3 times for brakes, roaters, ect.. it's still making the same noises and they fix something on it each time I take it in. ..it's still making the sounds buti think I'm taking it sine where else...
5/ 5stars
by  
on February 3, 2015
They comped my inspection and gave me some peace of mind. Steve was particularly helpful.
5/ 5stars
by  
on January 26, 2015
As a woman you never know if a mechanic is trying to pull one over on you. But with Firestone, I have never felt like I was being taken advantage of. The staff is superior. Excellent customer service, always answer my probing questions, let me know when a service is recommended but not yet mandatory, and always fix my car in timely manner and have never had any problems with any of the repairs made.
5/ 5stars
by  
on January 24, 2015
Been using this store for over 30 years. Eugene downtown
5/ 5stars
by  
on January 23, 2015
I came in needing a new battery and a terminal. I bought a new terminal some where else and the serviceman explained and showed me that it was the wrong one but he had one that would work for me. He also cleaned up some nasty corrosion left from my old battery. I left feeling confident in their work, value and honesty!

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