Car Tires And Services At 6501 Northwest Expy: Firestone Complete Auto Care In Oklahoma City

Ready to come in to your local Firestone Complete Auto Care on 6501 Northwest Expy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

6501 Northwest Expy
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #29327 Managed by Kevin Freeman

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check oil level, headlights, hoses, and more. Additionally, our team believes in offering the most consistent service on the market, at unbeatable prices and a quick wait time. Come in today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(3.5 of 5) - 20 Reviews
5/ 5stars
by  
on December 25, 2015
I used them a week ago im so happy I did drives great runs good.see ya next time.
4/ 5stars
by  
on November 30, 2015
I've only driven on the new tires once but I am happy. Of course any new tires were going to beat what I had been driving on prior to the purchase, so I will have to give it more time before I know how much better the tires are.
5/ 5stars
by  
on November 11, 2015
My husband and I have used Firestone on Northwest Expressway for several years. We are both very pleased with the work they have done for us plus the friendliness, knowledgeable, politeness and all around a great place for car care. Bettye Heldenbrand
1/ 5stars
by  
on October 10, 2015
This was the longest it's ever took me to get my oil changed
5/ 5stars
by  
on August 10, 2015
I came in because my tire kept going flat. They checked it for free and replaced it right then(no appointment) as part of their warranty program. I have warranties on all of my tires and it has paid for itself several times. The people who work there are courteous, fast, and good at what they do.
5/ 5stars
by  
on August 8, 2015
went in for oil change and alignment no issues done quickly
5/ 5stars
by  
on July 6, 2015
When my truck broke down with multiple issues going on, they did an awesome job keeping me updated on what the problems were and the prices. They were very friendly and accommodating, and made sure I was alright with the price before moving forward. I will definitely use Firestone again.
4/ 5stars
by  
on June 1, 2015
Long story short spent about 600$ there, had a valve gasket cover replaced and 4 new tires. got my car back it was smoking because the oil all leaked out. took my car back they kept it over night gave me a refund for the labor an parts on the cover, noticed I had a back tail light out bought a new one an installed it for me, and detailed the inside of my engine for my. they kept me updated the whole time and made up for it , great service!
2/ 5stars
by  
on June 1, 2015
Week a go got 4 tire changed. upon caught increasing price of previous quoted and recorded He purpously delayed work on car and took 3+ hours with repeated request to finish even not being busy
3/ 5stars
by  
on May 29, 2015
I have taken two of our vehicles recently to have them aligned at our local Firestone car care Center In both cases, each vehicle has pulled more to the right than it did before I took it in.
2/ 5stars
by  
on May 24, 2015
It took about 4hours and 30 min only for the oil change of the car.
1/ 5stars
by  
on May 15, 2015
Too slow with poor results. Needed tire patch and requested oil change since they would already have it in their shop. said it would take several hours, went home took all my personal things out, took is back to them and dropped my truck off. i returned about 15 minutes before they closed and was told it would take about another half hour. I asked why and i was informed the they just finished the oil change ( the secondary reason i was there, not the Main reason) and that they have not started on the tire. so i told them i would return first thing in the morning when they open to pick it up. arrived shortly after their opening time and it had not been finshed or touched since i left last night. waited another hour that morning before it was done. the manager Did say sorry and offer a small discount for my troubles
4/ 5stars
by  
on April 22, 2015
It's always good. The only problem is I don't think they checked the air in my tires because my tire pressure was showing 4 different numbers. Same numbers before the oil change. Other than that good
4/ 5stars
by  
on April 17, 2015
Had to have the AC high side port tube replaced. Special order item, had to pay for whole repair when item ordered (Monday) 4 days before work was done (Friday). I was never notified the part came in. I stopped by to check on it (Wednesday) they said it was in, but no one knew anything about it. Set up an appointment when their A C person would be in on Friday. Took about 2.5 hours to get it done (I waited).
1/ 5stars
by  
on February 4, 2015
I used Firestone a few months ago because I had used them in the past and was pleased with them before. This time however, they made several mistakes. They promised to have my tires installed by 4PM, so I called at 4:15 before I left work to verify and they said they would be done by 4:30 for sure. So I got there about 4:45 and they were still not done. Ended up waiting in the shop for 45 min. Also the price in the end was much higher than originally quoted. They claimed the TPS sensors in the tires were broken. This is the same thing they claimed the time before. The final straw was that within a week my tire pressure was low and I had to go pay 75 cents to fill them up again. I would not bring my car back there again. I am fine paying more money for better service, but their service was terrible and the price was much higher than other nearby tire shops.
5/ 5stars
by  
on February 3, 2015
I had a very good experience recently. The work done was just as promised. It was done with me in mind and that I would have the best result for me. The people were honest and direct. I really appreciate everything that was done.
1/ 5stars
by  
on February 3, 2015
I waited much longer than I shouldve for a problem they never fixed. Shortly after just taking my car elsewhere it was brought to my attention the diagnosis was wrong. I won't Be going back to firestone.
5/ 5stars
by  
on January 27, 2015
I have used the Firestone store on the NW Highway in OKC for several years. Have seen several manager changes. Was always able to get my car right in and get excellent service. Even able to call with questions. Now -- have to call way ahead for appointment. Told can't keep employees. I even asked if they were closing. Called MWC store and was told same thing. Maybe time to find new place for service. I always was very confident using them but someone new each time - not so much.
5/ 5stars
by  
on January 24, 2015
Kevin, Brent & Brandon always answer any questions with great detail. I have finally gotten my 89 yr old mother-in-law to use Fstone for her vehicle repairs and they are so patient with her. I highly recommend Firestone.
3/ 5stars
by  
on January 23, 2015
I have used the same Firestone store for several years and have had good service and advice. The last time though was awkward. A new person was at the front desk and wrote my order. When he gave me the estimate and reccommendations, he insulted me when i declined the advised extra procedures. He told me he couldnt believe I could find the particular servce anywhere for less. I think that over $40 for a passenger air filter and installation is rather steep. I did get it done cheaper. Not sure If I want to go back to this store anymore.

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