Firestone Complete Auto Care: Your Source For Tires And Repairs At 1024 Nw 38Th St In Lawton

Come in to your nearest Firestone Complete Auto Care at 1024 Nw 38Th St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1024 Nw 38Th St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #21768 Managed by Jacquelin Jacks

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll examine oil level, steering, the battery, and more. Plus, we're dedicated to offering the most consistent service on the market, at affordable prices and quick turnaround times. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 35 Reviews
5/ 5stars
by  
on December 23, 2015
I used them about two weeks ago and am so happy I did!!! This experience was the best I have received in a long time, just wish I would have came to Firestone in the first place.
5/ 5stars
by  
on December 9, 2015
I went in to buy a tire they gave the information I needed to make the best decision. They were friendly never pushy I will definitely go back
5/ 5stars
by  
on December 7, 2015
Jackie who manages the front desk is OUTSTANDING. We are very happy with the service and care we receive there. The technicians are also wonderful. We are happy customers.
1/ 5stars
by  
on November 29, 2015
I was in need of a oil change and dropped my 13 corOlla a little after 1030 am and if was still being worked on. At 230 and we waited another 30 mins before it was done. And was quoted 19.99 for a promo they were doing and ended up paying 36.99
2/ 5stars
by  
on November 9, 2015
I used them last week to get tires on my truck it took them 45 mins to get the first tire off and then they broke both my back center caps and said it should hold with 2 out 4 alen bolts.
5/ 5stars
by  
on November 6, 2015
They helped me and my son get the type of tires we needed, they suggested a higher rated tires for us.t
2/ 5stars
by  
on October 19, 2015
I always use firestone, and am so happy with them but the other day, I took my truck in to get an alignment done, dropped it off and they said they would call when done, an hour and a half later still hadn't heard anything so I went back to their store. Come to find out they never touched my truck and didn't bother to call me to tell me my truck wouldn't fit until I showed up to see what was going on with the alignment.
5/ 5stars
by  
on September 27, 2015
Exceptional customer service here always! Service on our cars is always completed corectly and on time.
5/ 5stars
by  
on September 12, 2015
Jackie and her team of professionals are excellent. I had them service two vehicles and there attention to detail is unmatched by any competitor in the county. Jackie cared about my car and my Jeep as much as I do. She and her team explained the process and ensured I understood what they are going to do to fix my problems. They did exactly what they stated and ensure I was happy. They identified additional issues that I was unaware about and reacted respectably and offered solutions to complete what was needed to get me back on the road with confidence. I could not have had a better experience. A++++++++ across the board. Will recommend to anyone.
3/ 5stars
by  
on August 28, 2015
The employees at the local office were not able to see the notes that I typed when making the on-line appointment. This caused confusion & more expense. The local employee did discount some of the extra charges for me. The website should not ask for notes if the employees are not able to see them.
5/ 5stars
by  
on August 17, 2015
They were very helpful. I was happy with the way they treated me.
5/ 5stars
by  
on August 12, 2015
I came in needing tires and the manager showed me what I needed, why I needed it and gave me options. Wow! The car rides like a new car plus they adjusted my brakes to boot!
5/ 5stars
by  
on May 29, 2015
Alignment was just perfect as I hoped though they took long it was worth the wait
5/ 5stars
by  
on May 26, 2015
We had to go in for breaks (front & rear) I had to bring all four kiddos with me & they made us all feel welcome like we were at home! They completed our job in a timely manner & everyone was very nice. I will recommend them to anyone needing services! Thank you!
5/ 5stars
by  
on May 26, 2015
In an "Army" town my vehicle broke down, On a Saturday! Called the Firestone dealer in Lawton, Ok. They got me in and back on the road, AND Didn't rip me off! I highly recommend them
5/ 5stars
by  
on May 5, 2015
Wouldn't want to go anywhere else:) everyone was totally polite, respectful, and totally helpful.
5/ 5stars
by  
on April 21, 2015
Employee, Kenny Johnson, stopped on his way to work to change my tire on the side of the road. I stopped by Firestone in Lawton on the way to my workshop and dropped my tire off. When I returned, Kenny and other employees promptly put the fixed tire back on and sent me on my way. Very nice people!
5/ 5stars
by  
on April 17, 2015
I explained an issue I had with my tires and the representative explained the reasoning behind the excessive tire wear. She provided me with many options that were viable solutions to my problem and worked with me to alleviate the issues.
5/ 5stars
by  
on March 9, 2015
If you want to have your car/truck serviced with skilled responsible craftsmen go see the Firestone people in Lawton. I am never disappointed when I have my truck serviced there.
5/ 5stars
by  
on March 2, 2015
The service was awesome. Mrs. Jacks was very professional, kind, and very helpful. Because of Mrs. Jacks Firestone has earned of my business.
5/ 5stars
by  
on February 27, 2015
were im from people avoid firestone, but I gave this one a shot and they are just so helpful. they will do everything they can to get you the lowest price possible. were all of them are nice and all, Jackie is amazing. ide need to say she single handed changed my views on firestone for the better.
1/ 5stars
by  
on February 27, 2015
I purchased the Alignment for life of the vehicle and for 18 months. It never had an alignment done to it after asking for it twice in the 18 months time frame. When I finally got someone's attention. It was too late, my tires were extremely unserviceable to drive on. I then was told to have everything replace/repair it was going to cost me around $1903 for tires, shocks, ball joints. I was only there to see about the alignment not being performed. I wanted to have my warranty honored as I paid for it to be honored. I was very disappointed in the Lawton, Oklahoma location service, especially being a returning customer.
5/ 5stars
by  
on February 5, 2015
Always friendly. Have the tires I need at a price that is reasonable. The shop guys get em on and out the door. Also use hand torque wrench on lug nuts. Great people! Great Service! Great Product!
5/ 5stars
by  
on February 5, 2015
Always us 39th str. Firestone! !!!!!!!!!!!!!!!!!!!
5/ 5stars
by  
on February 4, 2015
This location is the best. Service is always great and they truly care about the customers.
4/ 5stars
by  
on February 4, 2015
I used this store in January and was very please with the way Jackie ran the store everone was helpful and pleasant to be around.
5/ 5stars
by  
on February 3, 2015
Great costumer service. I will be a returning costumer.
4/ 5stars
by  
on February 2, 2015
Went in to get tires and the manger Jackie I think her name was, she was very nice and helpful.
5/ 5stars
by  
on February 2, 2015
Jackie and her associates are great the always go the extra mile to help me and look out for all of my vehicles and family
5/ 5stars
by  
on January 27, 2015
I have used the Firestone store for many years now. They are always friendly and courteous. I have scheduled appointments for the most part, but I have also had many times when I had a emergency and Jackie and her team at Firestone have always found a way to work me into the schedule and get me back on the road. A+++++ from me and I will continue to recommend Firestone to everyone I know.
5/ 5stars
by  
on January 25, 2015
Very Understanding Caring knowledgeable people who also care about you being safe in your vehicle...Jackie and her team offers this as you talk with them so you know that your vehicle will be handled with the same type of care as it is being repaired.. Jackie is a GOLD STAR for Firestone..She goes beyond the 'standard' take a number and wait in line... Jackie sets her own 'heart goals' welcoming and understanding people who are trying to work with unexpected 'Expense' of keeping their vehicle running she shares options of what she can offer along with up front pricing and lets the customer know that Firestone has coupons that may help your budget and Firestone credit card is available...You leave feeling like part of her family....THANK YOU Jackie Jacks
3/ 5stars
by  
on January 24, 2015
THEY ALWAYS FIND ALOT MORE WRONG AND WANT TO QUOTE ME PRICING ABOUT IT, USUALLY BLOWING ME OUT OF THE WATER! i REALLY THINK I WILL USE THEM FOR TIRE CARE ONLY AND GO TO MY REGULAR MECHANIC FOR OTHER WORK. THE SAID PART IS MY MECHANIC CAN SAVE ME ALOT OF MONEY WHEN I GET OTHER WORK DONE WITH HIM.....
5/ 5stars
by  
on January 24, 2015
I bought four tires about 2 years ago. service was excellent then. Then about two months ago tire was low and when they checked it out It was time to rotate tires so I received great service extra that I was not expecting. Will be taking car in for oil change soon. You have some really great people working there.
5/ 5stars
by  
on January 23, 2015
I had purchased a new Chevrolet Silverado pick-up and wanted tires and rims to set it apart. They helped me do just that.
5/ 5stars
by  
on January 23, 2015
I have been a patron of the Firestone here in Lawton, OK since 1993. I have always received great service. I feel that I am treated more like family than just another customer here. Due to the service that I receive here, I feel confident in seeking assistance from any Firestone, which is a good feeling to have, especially when you travel.

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