Firestone Complete Auto Care: Your Source For Tires And Repairs At 465 Morrison Rd In Gahanna

Ready to come in to your local Firestone Complete Auto Care on 465 Morrison Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

465 Morrison Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #24058 Managed by Michael B Gordon

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll check fluid levels, steering, hoses, and more. Additionally, we're devoted to offering the most consistent service on the market, all at great prices and a short waiting time. Stop by our store today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 17 Reviews
5/ 5stars
by  
on June 3, 2016
4/ 5stars
by  
on May 5, 2016
Always good and prompt with service and repair! I feel there is a corporate policy to get the customer to add service or repairs that usually are not necessary. Sometimes very expensive repairs... I would give this location 5 stars if it were not for that policy!
5/ 5stars
by  
on December 18, 2015
My AC stopped working and it was under warranty. ...so I took it back to re fix.
2/ 5stars
on October 25, 2015
As far as I know, the oil change and tire rotation were performed without issue. However I'm not certain about the alignment. I bought the lifetime alignment in March this year and brought it in October to have the alignment checked also. I made an appointment for first thing Sunday morning when they opened. I dropped off my car and told them to call me when it was done. They called 90 minutes later to say it was ready. When I got there, I looked at my receipt and saw nothing about the alignment. I asked the Firestone employee who was checking me out about it. He said the alignment was fine. I mentioned to him the last time I was there, in July, they couldn't check the alignment because the machine was out of order. He said yeah, that machine has problems. Hmmm, that's not good I thought to myself. Then the guy gave me the wrong keys. Mine is a Hyundai with a key fob (no key/push button start), he gave me instead a set of Honda keys. Okay, easy enough mistake to make, but come on. After a minute of him scrambling to figure it out, he came back to me and said my car wasn't ready. I could see that all the while because it was still in the bay, up on the lifter. He said they were finishing the alignment. Really! So, he must have either lied to me earlier or just not paid attention. So I waited 10 more minutes and it was ready. I drove off and am still not sure the alignment was ever checked. Make sure if you go there for the alignment, you watch them do it and then demand you get the alignment specs on you receipt.
5/ 5stars
by  
on October 11, 2015
I stopped in with my mom's car (she is 89) because she said her battery was dead. The guys at the shop checked the battery and said it was fine they suspected as did I that the car door had been left open; I have 5 cars that I have serviced here. The staff is always professional and make sure that I am not paying for services I don't need. I will continue to frequent this location and I send all of my friends here.
5/ 5stars
by  
on September 6, 2015
My daughter ran over a screw & had a slow leak in her tire. Firestone plugged it for me quickly & inexpensively, thanks for your help
4/ 5stars
by  
on June 6, 2015
The initial wait for just an inspection was way too long. Once a tech realized why I was waiting, he took the initiative to personally ensure I was taken care of.
5/ 5stars
by  
on February 27, 2015
Went in for new tires. I received quick and professional service.
5/ 5stars
by  
on February 27, 2015
Quick Reliable Honest Welcoming! They efficiently assessed the vehicle and priced it fairly
4/ 5stars
by  
on February 26, 2015
A week before I stopped by to get air in my tire. The next week I planned to stop in for tires but had to come in earlier because I hit a pothole. So they remember me getting air. They were very friendly and got me right in. Every customer who came in door was treated with kindness.
5/ 5stars
by  
on February 15, 2015
In and out Like a fast food restaurant as far as speed is concerned!
5/ 5stars
by  
on February 7, 2015
They provided a detailed description of items that could USE maintenance, but did not pressure me into having them done.
5/ 5stars
by  
on February 2, 2015
Had a bad tire. Was recommended that new tires were needed. Got new tires.
5/ 5stars
by  
on February 2, 2015
Although I have a Firestone right across the street from where I live, I drive 3 miles to the Firestone on Morrison Road in Gahanna becauseof the outstanding service I receive from the staff at that location. They are always kind, courteous and timely with the repairs, too.
1/ 5stars
by  
on January 26, 2015
I had a flat tire and it was fixed quickly and has been great. Thanks.
5/ 5stars
by  
on January 25, 2015
All rear lights on jeep stopped working and found prob at good cost.
5/ 5stars
by  
on January 23, 2015
I came in this week and they always take good care of me even without an appointment.

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