Firestone Complete Auto Care: Your Source For Tires And Repairs At 465 Morrison Rd In Gahanna

Ready to come in to your local Firestone Complete Auto Care on 465 Morrison Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

465 Morrison Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #24058 Managed by James Lowery

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll check fluid levels, steering, hoses, and more. Additionally, we're devoted to offering the most consistent service on the market, all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.5 of 5) - 22 Reviews
    4/ 5stars
    by  
    on July 27, 2017
    Gaster is very polite and helpful.
    5/ 5stars
    by  
    on June 29, 2017
    I forgot to add the names of the service advisor a(Tyler02) and Technician(01James) to the earlier survey I sent in. They were so great and I do want to recognize them. Because of them, I feel I can really trust Firestone to take care of my 2009 Chevy Impala and that my experience as a customer will be a pleasant one.
    5/ 5stars
    by  
    on May 13, 2017
    This is my favorite store and I drive clear from south of Orient to come to this exact store! I am very pleased with all service and have been coming here for years!
    5/ 5stars
    by  
    on February 6, 2017
    I always feel that I get excellent service at Firestone! The service advisers are friendly and helpful. The manager is extremely knowledgeable and helpful. I know if he recomends something, that I can trust I need it! I have never had a bad experience at Firestone!!!
    5/ 5stars
    by  
    on January 26, 2017
    They were very honest, friendly and upfront with me. Prices were reasonable and they did not try to sell me something I did not need. I feel very comfortable using them again next time.
    5/ 5stars
    by  
    on June 3, 2016
    4/ 5stars
    by  
    on May 5, 2016
    Always good and prompt with service and repair! I feel there is a corporate policy to get the customer to add service or repairs that usually are not necessary. Sometimes very expensive repairs... I would give this location 5 stars if it were not for that policy!
    5/ 5stars
    by  
    on December 18, 2015
    My AC stopped working and it was under warranty. ...so I took it back to re fix.
    2/ 5stars
    on October 25, 2015
    As far as I know, the oil change and tire rotation were performed without issue. However I'm not certain about the alignment. I bought the lifetime alignment in March this year and brought it in October to have the alignment checked also. I made an appointment for first thing Sunday morning when they opened. I dropped off my car and told them to call me when it was done. They called 90 minutes later to say it was ready. When I got there, I looked at my receipt and saw nothing about the alignment. I asked the Firestone employee who was checking me out about it. He said the alignment was fine. I mentioned to him the last time I was there, in July, they couldn't check the alignment because the machine was out of order. He said yeah, that machine has problems. Hmmm, that's not good I thought to myself. Then the guy gave me the wrong keys. Mine is a Hyundai with a key fob (no key/push button start), he gave me instead a set of Honda keys. Okay, easy enough mistake to make, but come on. After a minute of him scrambling to figure it out, he came back to me and said my car wasn't ready. I could see that all the while because it was still in the bay, up on the lifter. He said they were finishing the alignment. Really! So, he must have either lied to me earlier or just not paid attention. So I waited 10 more minutes and it was ready. I drove off and am still not sure the alignment was ever checked. Make sure if you go there for the alignment, you watch them do it and then demand you get the alignment specs on you receipt.
    5/ 5stars
    by  
    on October 11, 2015
    I stopped in with my mom's car (she is 89) because she said her battery was dead. The guys at the shop checked the battery and said it was fine they suspected as did I that the car door had been left open; I have 5 cars that I have serviced here. The staff is always professional and make sure that I am not paying for services I don't need. I will continue to frequent this location and I send all of my friends here.
    5/ 5stars
    by  
    on September 6, 2015
    My daughter ran over a screw & had a slow leak in her tire. Firestone plugged it for me quickly & inexpensively, thanks for your help
    4/ 5stars
    by  
    on June 6, 2015
    The initial wait for just an inspection was way too long. Once a tech realized why I was waiting, he took the initiative to personally ensure I was taken care of.
    5/ 5stars
    by  
    on February 27, 2015
    Went in for new tires. I received quick and professional service.
    5/ 5stars
    by  
    on February 27, 2015
    Quick Reliable Honest Welcoming! They efficiently assessed the vehicle and priced it fairly
    4/ 5stars
    by  
    on February 26, 2015
    A week before I stopped by to get air in my tire. The next week I planned to stop in for tires but had to come in earlier because I hit a pothole. So they remember me getting air. They were very friendly and got me right in. Every customer who came in door was treated with kindness.
    5/ 5stars
    by  
    on February 15, 2015
    In and out Like a fast food restaurant as far as speed is concerned!
    5/ 5stars
    by  
    on February 7, 2015
    They provided a detailed description of items that could USE maintenance, but did not pressure me into having them done.
    5/ 5stars
    by  
    on February 2, 2015
    Had a bad tire. Was recommended that new tires were needed. Got new tires.
    5/ 5stars
    by  
    on February 2, 2015
    Although I have a Firestone right across the street from where I live, I drive 3 miles to the Firestone on Morrison Road in Gahanna becauseof the outstanding service I receive from the staff at that location. They are always kind, courteous and timely with the repairs, too.
    1/ 5stars
    by  
    on January 26, 2015
    I had a flat tire and it was fixed quickly and has been great. Thanks.
    5/ 5stars
    by  
    on January 25, 2015
    All rear lights on jeep stopped working and found prob at good cost.
    5/ 5stars
    by  
    on January 23, 2015
    I came in this week and they always take good care of me even without an appointment.

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