Car Repairs And Tires At 4015 E Broad St From Your Columbus Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 4015 E Broad St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4015 E Broad St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #5975 Managed by Paul Baxter

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect lights, headlights, belts, and more. Plus, we're committed to giving you the best service possible, all at reasonable prices and a quick wait time. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(3.6 of 5) - 13 Reviews
5/ 5stars
by  
on December 4, 2015
efficient service and great value jn and out in less than an hour.my car was taken in exactly as scheduled.
5/ 5stars
by  
on November 14, 2015
There were some initial confusion on what they could do for our tire service that could have been a problem. However, the store manager Paul went the extra mile to put things right and make us satisfied customers. It was much appreciated and we recommend this store highly.
5/ 5stars
by  
on November 2, 2015
I used them within the past month and was pleased with the service provided.
5/ 5stars
by  
on August 24, 2015
Jason was very courteous & factual in explaining the time it would take. Service was conducted in less time than was expected with no major issues. He went over the Courtesy Checklist and explained in understandable detail about my breaks, tires wear, and tire pressure. And as I was leaving, he told me to have a safe trip (he remembered my telling him that I was going to GA to visit my mother). Small things count. In today’s world, he’s a rarity. Great Customer Service!
1/ 5stars
by  
on July 22, 2015
After discovering a large lump or possible belt separation in my right rear tire, I was glad I had a spare. But Firestone at 4015 E Broad St Columbus, Ohio refused to assist me, as their policy is not to replace anything but a new tire on my wheel. Because they would not help me with my emergency, I will not buy tires there when I replace all 4.
4/ 5stars
by  
on April 10, 2015
If I had to complain about anything, it would be I waited for my brakes to be worked on ,I got a little bored , there wasn't enough reading material to help pass the time.
4/ 5stars
by  
on February 27, 2015
Had my oil change about 2-3 months ago. Great customer service! My car was done in a timely manner. The only bad thing is I was in the understanding that they check over ask your fluids, tired and battery. I had my oil changed at another place and my air filter was completely filthy. Not once did they say anything about that and my air filter didn't get that dirty in 2-3 months. If that's not included in a oil change then the service was awesome!
2/ 5stars
by  
on February 27, 2015
My original contact was very unpleasant and cold. After dealing with others and the direct mechanic who worked on my vehicle it got better. My initial experience was trouble and to be over priced I should not have to endure poor customer service too!
2/ 5stars
by  
on February 26, 2015
Ase. Certified mechanics, but no bmw Audi, or Mercedes, Volkswagen work for a national company is all bad.
1/ 5stars
by  
on February 4, 2015
I already wrote a review on the problems about a week ago.
5/ 5stars
by  
on January 24, 2015
I've visited this location recently and the technician (Richard Cooper) explained what needed to be done and told me how long it would take to do the repair my vehicle, it was done in no time at all !
5/ 5stars
by  
on January 23, 2015
I go to the Whitehall location and I have a great experience every time, they take the time to explain everything to me prior to completing service, and answer any questions i might have regarding the service or other future services. i recently called to get a quote on tires for a used vehicle i was planning to purchase, they were more than happy to help even though they were getting ready to close and gave me the info i was looking for along with recommendations for tire and summer options. i was able to negotiate the price of my vehicle based on the information given that night.
3/ 5stars
by  
on January 23, 2015
I was able to get tires at a great price. I appear to not know the size needed for my vehicle and the man at the counter was able to correct this for me.

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