Car Tires And Services At 6874 Pearl Rd: Firestone Complete Auto Care In Cleveland

Welcome to Firestone Complete Auto Care at 6874 Pearl Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

6874 Pearl Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #1694 Managed by Ronald Unger

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect tires, steering, hoses, and more. Additionally, we're committed to giving you the best service possible, at unbeatable prices and quick turnaround times. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 40 Reviews
5/ 5stars
by  
on March 24, 2016
I purchased a set of tires at the MBHTS. Firestone this week. They gave me a great price and value, but more than that they listened to what I really needed. The sales guys really are good neighbors to "our neighborhood". I have been a loyal neighbor customer for years. The same guys are still there and that says a lot!! The service has been, was, and I suspect, will remain remarkable. You should go there... and meet the staff and great mechanics. P.S. They don't know yet, but donuts are on the way. Dad Toth
5/ 5stars
by  
on October 10, 2015
Got a diagnostic and repairs. Was able to get repairs done using my TiresPlus card which was helpful for me.
5/ 5stars
by  
on October 4, 2015
Got oil change wonderful group of guys wonderful service. Very quick
5/ 5stars
by  
on October 3, 2015
I always go there to get oil changes and I needed one of my tires fixed too, but didn't let them know until I got there and they still were able to fix it in a short period of time! Love their service!
5/ 5stars
by  
on October 3, 2015
I only go to here for oil changes never had a problem very efficient technicians
5/ 5stars
by  
on September 23, 2015
You could not ask for a better team of professional car guys, they have won me over as a customer for life with my three cars.
5/ 5stars
by  
on September 21, 2015
Just needed an oil filter change but able to schedule on line and get in the next day.
5/ 5stars
by  
on September 18, 2015
I used THE FIRESTONE IN MIDDLEBURG HTS, OHIO TO MAKE MY MONTHLY PAYMENT AND HAVE MY ROUTINE OIL CHANGE AND PAID $10 EXTRA FOR A CHECK AND THEY FOUND A FLAT TIRE AND REPAIRED THE TIRE AFTER MY OIL CHANGE WHICH HELPED ME AND PUT AIR IN THE OTHER TIRES, I would not have known there was anything wrong with a michilen tire I purchased in2/13 from someother car place. they are helpful
2/ 5stars
by  
on September 7, 2015
Paid almost $1000 for service, only to find an extra bolt on windshield cowl when I lifted the hood. Had to come all the way back to have them find out where it was supposed to go. Had to get someone to drive me around and back to get my car the next day. Everything is good on the service except that.
5/ 5stars
by  
on August 7, 2015
Firestone not only took care of my oil change but they also replaced my front brakes.Once I had left service, I noticed my brakes felt better than any other brake work that I have done from their competitors. Great job, guys!
5/ 5stars
by  
on August 6, 2015
83 year old Mom was giving up her 23 year old van that hadn't been used in past year. tires where out of round and just old. I called day before for pricing spoke to a very nice young man who was very knowledgable. Gave me several options on what kind of tires we needed. He asked me how much driving the new buyer was going to do and how good of shape the van was in. We aren't sure how much longer the van would run so finally decided on new tires and price. Great price, the Firestone in Middleburg Hts ohio was able to get me in on a Friday night. Absolutely worked out great . Would highly recommend that .location.
5/ 5stars
by  
on July 14, 2015
Every time I walk into my Firestone Store, I am treated like family. The whole crew is friendly. The service I had performed on my car was, the tire rotation and alinement. They let me go an see how this is performed. My safety was taken into consideration as I did put on a pair of goggles before entering the work area and they made sure I stayed safe. To me, this Firestone store went out of there way to ease any concerns that I have with services that are performed on all my vehicles. They have always been honest and fair and I trust them.
5/ 5stars
by  
on June 14, 2015
The customer service Was Great...The Repairs Were Awesome... Great Job Everyone..
5/ 5stars
by  
on June 7, 2015
My second time going, the first i didnt get any work done but they were very profeesional and polite so i decided to go back and have them do some work. Very pleased on the work they did and the price! We make Firestone my go to for car troubles
5/ 5stars
by  
on June 5, 2015
Use this location for all my needs. Very trustworthy, good work, punctual, etc. Even took a truck I was going to potentially buy there for a safety check and ended up backing out of the deal due to what the mechanics thought. Thanks for being there for me!
5/ 5stars
by  
on June 2, 2015
We recently brought our car in with a nail in the tire in a very tricky spot. They were able to get the nail out and make the patch. The car is less than a year old so we were very thankful we didn't have to replace the tire. Not sure other tire companies wouldn't have tried to make us replace the tire. Have always been satisfied with their service, their staff is super friendly and I feel I have found an honest repair shop. They have never tried to upsell anything or "fear" us into purchasing anything unnecessary
5/ 5stars
by  
on April 17, 2015
I got four new rotors and ceramic pads on a fifteen year old car, forgot how nice it was to smoothly stop. What a great team!
1/ 5stars
by  
on March 3, 2015
A part that I previously had repaired twice at Firestone broke for a third time, so I had my car towed to the nearest car dealership. The part that was repaired at Firestone was still under warranty because it had been replaced not 5 months before, but I did not want to take my car back for a third repair on the same thing -- I guess you could say I lost all faith and trust in Firestone. I spoke to Firestone and let them know I did not want them repairing my car and requested they pay the dealership for the repairs. Firestone's saving grace was that they agreed to reimburse the dealership for the repairs since the parts were still under warranty, but requested the dealership bring the car to Firestone to perform the front end alignment (which I was fine with -- how can you mess up an alignment)? When I got my car back, the alignment was still off and the car pulled to the right - so back to the dealership I went for another alignment. I didn't involve Firestone this time because quite frankly, I don't want them touching another one of my cars ever again.
2/ 5stars
by  
on February 28, 2015
Got 4 new tires in June! By December the two back tires were bald. they did replace them, but very strange ,Not happy with Bridgestone tires in the snow
5/ 5stars
by  
on February 26, 2015
This operation is very professional and customer friendly. Love the staff!!!
5/ 5stars
by  
on February 26, 2015
I have been doing business with Ron Unger and Bill for years. I trust their honesty and ability to service my multiple vehicles on a regular basis. I wish more businesses were run as professionally and efficiently as this Firestone station. Want to train a Firestone employee on how to do things the right way? Send them to Ron.
5/ 5stars
by  
on February 26, 2015
Went in a blizzard for my oil change, they had me in and out in about 30 minutes. Great people.
5/ 5stars
by  
on February 26, 2015
I ONLY COULD GO UP AN HOUR BEFORE THEY CLOSED AND THEY WERE ABLE TO GET ME IN RIGHT AWAY I WILL GO BACK AGAIN
5/ 5stars
by  
on February 13, 2015
BILL IS THE BEST, ALWAYS CARING AND HELPFUL SERVICES DONE RIGHT, THE FIRST TIME.
5/ 5stars
by  
on February 7, 2015
The service is always exceptional! They have a dedicated staff from the Manager all the way down. I would highly recommend this store!!
5/ 5stars
by  
on February 5, 2015
New tires needed for winter.Tire selection was an excellant choice.Driving with confidence again.
5/ 5stars
by  
on February 3, 2015
I have purchased all of my tires and many of my maintenance/repair services from my local Firestone dealer for several years. When I walk into the showroom, I am greeted with my first name. If I was not not totally happy with the products and services, we would never have gotten to a first name basis.
5/ 5stars
by  
on February 3, 2015
They are always very accommodating and pleasant to deal with, and I know the repair or service will be done right. I would trust them with anything my cars need!
5/ 5stars
by  
on February 3, 2015
Been coming here for a long time. The manager and staff are top notch.
5/ 5stars
by  
on February 2, 2015
I have been very pleased with the service we received at your store. Our service guy was Andrew. My new tires and then the oil change went quickly and we are pleased with the work.
5/ 5stars
by  
on February 2, 2015
My wife and I depend on Firestone as our "go to" service establishment. We have bought new cars and when the warranty is expired, Firestone is the only place we take our vehicles. We know we are getting the best price and the best service ALWAYS!
5/ 5stars
by  
on January 26, 2015
The service is done very profession and in a timely fashion.
5/ 5stars
by  
on January 25, 2015
Thoroughly professional! Great people, prices, speedy service!
5/ 5stars
by  
on January 25, 2015
GREAT WORK DONE TIMELY AT REASONABLE PRICE - TONY IS THE BEST
2/ 5stars
by  
on January 25, 2015
I brought my truck in about some concerns that I had about my front end the outer tie rod end was loose they gave their opinion that it was acceptable it had a little play in it but but I disagree with him and told me" if we fixed it then we would be stealing from me" I didn't think so I walk out disatified
1/ 5stars
by  
on January 24, 2015
I brought my Saturn to the Middleburg Hts. Firestone for a Check engine Light on. The technician told me they don't work on Saturn's. This request was back in September 2014 and that is the last time I will ever go to Firestone.
5/ 5stars
by  
on January 23, 2015
I am a long time customer at the Middleburg Heights store. Always satisfied!
5/ 5stars
by  
on January 23, 2015
I used Firestone earlier this week. The results are the same as they have been for years. I have a vehicle with over 277,000 miles and they are the only ones that have serviced this vehicle. They have been able to take me in when necessary, several times on short notice and I have never had a problem with the vehicle being done on time or a problem with the work. Highly recommend this store as they are pleasant and knowledgeable!
5/ 5stars
by  
on January 22, 2015
Fixed my tire and back on the road within the hour. Fast and efficient
5/ 5stars
by  
on January 22, 2015
I took my car in on a cold day and was outta there within an hour. They fit me right it!

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