Firestone Complete Auto Care: Your Source For Tires And Repairs At 3917 Prospect Ave E In Cleveland

Ready to come in to your local Firestone Complete Auto Care on 3917 Prospect Ave E? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3917 Prospect Ave E
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Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #2011 Managed by Christopher Freeman

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll inspect oil level, suspension, belts, and more. Additionally, our team believes in providing the best auto repair possible all at great prices and short wait times. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 17 Reviews
1/ 5stars
by  
on April 16, 2016
I already wrote a 'review' for a survey on my recent visit; I'm not going to regurgitate the entire scenario. Firestone is fixing things on my car that aren't defective and NOT fixing the problem that I came to them with. After being a customer for 4 years, I now feel that I'm being taken advantage of.
4/ 5stars
by  
on November 28, 2015
Good availability for last minute oil change request.
4/ 5stars
by  
on November 24, 2015
I come to this location for my annual oil change and courtesy check. The customer service is always good. Keep up the good work.
5/ 5stars
by  
on November 14, 2015
Whenever we come the service is wonderful. We never have to wait long and the employees are so polite and helpful.
5/ 5stars
by  
on November 6, 2015
Good service shop. I belive Firestone prices are generally high but the job is done well.
5/ 5stars
by  
on October 9, 2015
Timely, very short wait time , without an appointment
5/ 5stars
by  
on October 9, 2015
I have had 2 tire issues in the past 6 months which I have never had in 25 years of driving. I commute 75 miles one way so not knowing anyone or where to go, I found this branch. They answered my questions, fixed my tires and put me back on the road to keep on commuting. Their service was quick and reasonably priced. I would recommend this office and the staff are all friendly.
5/ 5stars
by  
on September 25, 2015
I had a wonderful experience! They got me in fast at the last minute. Thanks Firestone!!!
5/ 5stars
by  
on August 26, 2015
Brought my Subaru in for new tires & oil change. Staff was professional and courteous. Vehicle was finished on time.
5/ 5stars
by  
on February 26, 2015
I used them for an alignment, sent my daughter for an oil change, she inquired about tires, but unfortunately when she returned 2 weekends later the price she was quoted was not true, they then told her they never said that, she was very upset, Khalia Whitlow chrysler 300 ,
1/ 5stars
by  
on February 3, 2015
I got my oil changed on my Subaru Forester at the store on Prospect. A week or so after the oil change, I smelled oil and then noticed a leak. I took the car into my dealership and they said that whoever did the oil change used an aftermarket "oil pan plug", or whatever it was called and that it has sprung a leak. Also that the oil filter that they used was not good for Subarus. I paid to have the mess cleaned up at the dealership. So the cheap oil change turned out to cost me more. Not so psyched.
1/ 5stars
by  
on February 2, 2015
After spending $2000 Same issue is accuring so i think i have to disput my charges with my cradit card company
5/ 5stars
by  
on February 1, 2015
They go out of their way to make sure you are satisfied.
5/ 5stars
by  
on January 31, 2015
Store hours were convenient. The store workers were very friendly with offering to drop off and pick me up from work down the street while my car was being fixed.
5/ 5stars
by  
on January 25, 2015
I continue to use this location for it'sexcellent service.
4/ 5stars
by  
on January 23, 2015
As it was VERY cold and I wasn't getting any heat in the car, I really needed the Service Department to figure out what the problem was and get it fixed.
5/ 5stars
by  
on January 23, 2015
I trust Firestone with my car 100% of the time! Always great work and customer service.

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