Firestone Complete Auto Care: Your Source For Tires And Repairs At 12420 Cedar Rd In Cleveland Hts

Come in to your nearest Firestone Complete Auto Care at 12420 Cedar Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

12420 Cedar Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
{{ locations[0].alert }}
Store #1627 Managed by Christopher Snyder

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll check oil level, steering, hoses, and more. Additionally, we're committed to providing the best auto repair possible all at reasonable prices and short wait times. Come in today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.9 of 5) - 22 Reviews
3/ 5stars
by  
on December 6, 2015
I was from out of town and had my car in for radiator hose repair and was told that the only hose for my car not something that could be had from a nearby auto store so I had to stay in the hotel for an extra day and was unable to get to my next location for meetings the next day. When I called around to the local car stores like autozone they had a part which could have been used and was in stock. When I got back to Chicago my mechanic told me that they did not need to order it from acura that the parts were available at auto parts stores. I was willing to pay to have the piece delivered the same day when I found out. Not being wiling to let me have the piece cost an extra night at a hotel as well as missing two meetings in another city.
5/ 5stars
by  
on November 27, 2015
Good diagnostics. Only sold us what we needed. Delivered in time promised
5/ 5stars
by  
on November 3, 2015
I called in the morning to have two new tires installed on my car. I was told I could have it done that day if I left it there until they closed. I was given 2 options for tires and great advice for which to choose. When I dropped off, everything was explained clearly. At 3pm I got a call saying my tire rod was loose and other minor things and if I wanted them fixed I could still have my car back that day. I asked the salesperson several times to explain what was wrong and the price and he remained patient and helpful. They finished my car in no time and even though I paid more than I wanted to I still think it was reasonable for all the work that was done. My car is flawless now and I would highly recommend this location!
5/ 5stars
by  
on November 1, 2015
This store is very professional and employee know how to be
5/ 5stars
by  
on October 31, 2015
Came to have tire checked. Tire kept requiring air. They found a hole/nail and repaired it for me. Noticed I also had lifetime tire rotation and offered that to me also. Quick, efficient service.
5/ 5stars
by  
on October 28, 2015
In Cleveland from out-of-town, going to get lunch before we headed back home and ran into some car troubles. It was a Sunday so our options were limited and we thought nobody would be open and/or willing to help us. Talked to Chris at this Firestone location and gave a vague description of what the problem was and by the time we got there, he had already ordered and received the parts that were needed. The repair was fast and inexpensive considering the issue. Not only did we get the car work done, but also we learned some of the history of the building. Chris was more than happy to explain what was going on with the car to us in layman's terms multiple times to ensure we understood. Truly the best service scenario imaginable for being a Sunday when the odds were against us.
5/ 5stars
by  
on October 26, 2015
I was in town to take my wife to surgery at the Cleveland Clinic and discovered I had a dead battery while in the parking garage. The attendant there jump started my car and recommended this Firestone store. I drove there and found the fellows caring and honest. They told me it would be a couple of hours but when a bay opened up unexpectedly, they got me in right away, changed out the battery and got me going again. I was able to get back in time to be there with my wife for the pre-op consultation with her surgeon. A friend in need is a friend, indeed; and the guys at Firestone took care of me when I needed care. I am grateful for their service and their professionalism.
5/ 5stars
by  
on May 25, 2015
thnks, no vibration and straight steering wheel. kudos
5/ 5stars
by  
on April 25, 2015
I was happy with everything from beginning to end they explained in great detail what was wrong and what needed to be done to fix my car and it's working just fine now great work!
5/ 5stars
by  
on March 7, 2015
let me know up front about when I could expect my tire service. allowed me to drop off the tire at my convenience. was ready when promised.
5/ 5stars
by  
on February 27, 2015
Bought a complete set of four. It was complete in one day. I came back to pick the car up.
5/ 5stars
by  
on February 26, 2015
The employees are very courteous and understand of timely needs.
5/ 5stars
by  
on February 26, 2015
I have had many excellent service appointments at this location.
5/ 5stars
by  
on February 26, 2015
After an unfortunate encounter with one of Cleveland 's famous potholes, I had to replace two wheels and tires. They got the job done quickly, and at a reasonable price.
5/ 5stars
by  
on February 25, 2015
This is a premier auto service center, with knowable technicians. I can not say more good things about the best, it's just that, the best
5/ 5stars
by  
on February 5, 2015
I continue to use Firestone and am always satisfied.
4/ 5stars
by  
on February 3, 2015
The service that was provided for me was very good, I had to jump start my car to drop off they changed my battery and I have not had any issues since.
5/ 5stars
by  
on February 1, 2015
I used Firestone twice recently, they are a bunch of great guys. Very nice and will continue to go back expecially with the great coupons that are given to me. Thank you so much
5/ 5stars
by  
on February 1, 2015
Craig and Dave were the guys on service the day I went in. Craig was very helpful on the phone and patiently answered any questions and concerns I had. It was the first big snow fall of the season and I desperately needed new tires. Craig got me in on the schedule within a half hour and my car was serviced within two hours, despite the phones ringing nonstop! Dave was also so kind and treated every customer who walked in the door the same way. Good people, good prices, good service. Will definitely return.
5/ 5stars
by  
on January 27, 2015
One of the customer service personal deserves a special thanks for his excellent work. He always tries to help his customers and does not pressure them to make unnecessary purchases. Brian is "my go to guy" whenever I go to Firestone. His work and others at the shop makes the Cleveland Heights Firestone to busy place that it is.
5/ 5stars
by  
on January 23, 2015
I had my car serviced late last year and was pleased with the service and your employees.
5/ 5stars
by  
on January 23, 2015
I've owned a number of vehicles over those 20 years, and the Cleveland Hts. Firestone has routinely maintained them all. I wouldn't think of depending on any other auto care provider. In my experience, none have been as dependable, economical, and customer-focused as my Cleveland Hts. Firestone guys.

Find The Firestone Complete Auto Care Location Nearest You